Originally Posted by Tesco Mobile: Paul
Its raised with our tech team. Likely wont be resolved until new year as we are in a no change period at the moment to protect Christmas expereince for customers.
Surely it would only be a case of removing the barring on the Selfcare url imposed by Tesco, it seems crazy that I can check my minutes from another provides phone but not my Tesco phone.
In the interest of maintaining my customer experience over xmas I would like the ability to check my account from my handset directly. As a new Tesco bill pay customer I would assume this most basic function would be available as it is for pre pay customers as they have Ussd codes.