Website issues?

Slidey · 22-11-2010 9:40pm #1

Anyone else having very slow page loading times and errors or is it just me?

Is it caused by a noticeable increase in traffic?

lord lucan · 22-11-2010 9:53pm

Been pretty slow for me this evening,most likely due to all the extra traffic.

biko · 22-11-2010 10:01pm

AH atm
654 (200 members & 454 guests), lots of lurkers

RolandIRL · 22-11-2010 10:04pm

got a 503 there a few mins ago. Conor said before that the amount of people on the site doesn't matter, it's how many pages are being fetched.

dr.bollocko · 22-11-2010 10:13pm

biko wrote: »

AH atm
654 (200 members & 454 guests), lots of lurkers

Someone said we had 1500 on AH last night but I never saw it go over 1100. It was slow as feck then too.

RolandIRL · 22-11-2010 10:14pm

got a few more 503's there as well as being logged out automatically even though i wasn't inactive, was just switching between forums. seeming very slow this evening

gurramok · 22-11-2010 10:30pm

I notice anytime there is a statement/rumour of statement by the govt, the site gets seriously slow and also times out with page loads!

Nearly 7000 online now, can the website handle lets say 10,000 users constantly trying to contribute to the latest events in a given hour?

Conor · 22-11-2010 11:52pm

At peak today (around 10pm-ish), there were just short of 8,000 people on the site.

The last time we saw those kind of numbers it was when Gerry Ryan died and the site pretty much died for about 30 minutes. Bad as it was tonight, it's quite an improvement.

It's not clear exactly why the site was slow this evening (and I was late getting to it since I'm actually on holidays this week!

), but Ross and I will definitely go over the data and remove whatever bottlenecks we find. It's pretty hard to find those before they cause an issue, since simulating the exact behaviour of thousands of users is surprisingly tricky.

Biggins · 28-11-2010 9:18pm

I've noticed it ALWAYS happens as of late on Sunday nights.
Its been like this for over four, five weeks.

Same ruddy fault!

Overheal · 28-11-2010 9:25pm

So we're blaming the Pope?

Biggins · 28-11-2010 9:28pm

Overheal wrote: »

So we're blaming the Pope?

Well, if it comes to communion, is he a bad server?

Cookie_Monster · 28-11-2010 9:30pm

yeah, its totally borked.

time for another hamster in the wheel

Conor · 28-11-2010 9:37pm

I've done some poking.

I'm still watching.

Things should be a little bit better.

jd007 · 28-11-2010 9:39pm

Definite improvement Conor, for me anyways..

Sugar Free · 28-11-2010 9:50pm

Yeah it's improved for me in the last few minutes as well.

I'm in Dublin 3 if that makes any difference at all

RolandIRL · 28-11-2010 9:56pm

still getting a few here, but nowhere as bad as earlier, prob everyone on about x factor :rolleyes:

Slidey · 28-11-2010 11:04pm

Still running very slow for me with pages not loading

GLaDOS · 28-11-2010 11:08pm

As Des pointed out on another thread, there's a huge amount of people on the weather forum, 800 or so as I type

Sierra Oscar · 29-11-2010 9:11pm

Looks like the weather lurkers are bringing things to a standstill again . . .

dlofnep · 29-11-2010 9:19pm

Problems here two. Every second refresh fails.

lord lucan · 29-11-2010 9:37pm

There were 1050 people viewing the Weather forum a few minutes ago!:eek::eek:

Wolfe Tone · 29-11-2010 9:44pm

Quick, delete the weather forum and replace it with a page saying:

"Yes, it will snow and be cold"

Conor · 29-11-2010 9:48pm

It's not the weather forum.

The machines have plenty of spare capacity, but we're dropping connections somewhere. It could be a network issue, or it could be an issue with our load balancer (although both appear to be fine).

When we fix it, you'll notice. If we don't, you'll also notice.

Daemos · 29-11-2010 9:54pm

It's the IMF

lil_lisa · 29-11-2010 9:58pm

Conor wrote: »

When we fix it, you'll notice. If we don't, you'll also notice.

Never were there wiser words spoken.

I was just about to say, I've had issues all "evening" (my morning GMT-8) but I haven't had to hit refresh in the past 5 minutes.

Thanks Conor

OutlawPete · 29-11-2010 10:43pm

Conor wrote: »

.. it could be an issue with our load balancer (although both appear to be fine).

I was thinking 'load balancer' too.

Maybe throw an old beermat or two under one of the legs, sort that baby right out.

Don't worry about it though, it's times like these that make us appreciate it all the more when everything is running fast and smooth

Overheal · 29-11-2010 10:46pm

Something's wrong with the G-Diffuser! Do a barrel roll!

anniehoo · 29-11-2010 11:02pm

Sooooo sloooow! Am constantly getting "connection timed out" messages yesterday and this evening.

mike65 · 29-11-2010 11:04pm

OutlawPete wrote: »

I was thinking 'load balancer' too.

Maybe throw an old beermat or two under one of the legs, sort that baby right out.

Loan imbalance methinks...

thesandeman · 29-11-2010 11:11pm

If its any help in your quest this has also been happening on mobile Boards for the last month or so. About 20% of time when I click on a forum/thread etc. I get 'invalid response' (it last happened when I went to page 2 of this thread). It usually sorts itself after about three attempts. Im on Vodafone Mobile and have no problems with any other sites.

gurramok · 29-11-2010 11:15pm

Anytime I load a page, its 'sending request' for a few seconds and then it decides if the page will load or not. Earlier I loaded about 5 pages via tabs in succession, they wouldn't load. But when I started all over again using new tabs they loaded, its just weird.

Nodin · 29-11-2010 11:46pm

Overheal wrote: »

Something's wrong with the G-Diffuser! Do a barrel roll!

No, they need to reverse the polarity and then route it through the main deflector array.

Or turn it off and then on again.

ardinn · 29-11-2010 11:52pm

Check the Flux Capacitator

Overheal · 29-11-2010 11:54pm

Nodin wrote: »

No, they need to reverse the polarity and then route it through the main deflector array.

Or turn it off and then on again.

Well, you can only encode the Chevrons if you use a direct current... so yeah.

OldGoat · 30-11-2010 9:42am

Overheal wrote: »

Well, you can only encode the Chevrons if you use a direct current... so yeah.

Direct current! So thats what it is. I always asumed that AC/DC was Alternating Current/Dilithium Crystal

mike65 · 30-11-2010 8:21pm

At it again, seems to get worser in the evening.

GLaDOS · 30-11-2010 8:26pm

Aye, struggling to load pages

Conor · 30-11-2010 8:26pm

mike65 wrote: »

At it again, seems to get worser in the evening.

Especially mysterious since it's the busiest time of the day.

:rolleyes:

mike65 · 30-11-2010 8:29pm

Don't get smart, the site is verging upon unusable at times.

Conor · 30-11-2010 8:36pm

mike65 wrote: »

Don't get smart, the site is verging upon unusable at times.

And you think myself and Ross are sitting on our holes doing nothing?

We're working on it. If it was easy, it would be fixed already.

mike65 · 30-11-2010 8:38pm

Fine, thats all you needed to say.

Overheal · 30-11-2010 9:00pm

give it 30ms... CLEAR!

Okay, it's breathing again.. o_O

Sully · 30-11-2010 9:16pm

Still timing out here. Can we just block access to the Galway forum Conor?! :P

Fago! · 30-11-2010 9:19pm

It keeeeeeeps happening to me. It took me 5 minutes to post one post!

Yo Buddy. You still alive? · 30-11-2010 9:30pm

Probably time to reach out to the community to help with added servers etc,

:pac:

I lol'd

OutlawPete · 30-11-2010 9:35pm

Fago! wrote: »

It took me 5 minutes to post one post!

In fairness, you could do with five minutes contemplation on your posts

dlofnep · 30-11-2010 9:52pm

I ran a few traceroutes. Results are not consistent.

Traceroute 1:

Tracing route to loadbalancer.boards.ie [89.234.66.107]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 38 ms 5 ms 10 ms 10.92.240.1
3 29 ms 24 ms 14 ms 089-101-175078.ntlworld.ie [89.101.175.78]
4 14 ms 15 ms 14 ms to-inex-dub-deg-gw.digiweb.ie [193.242.111.20]
5 20 ms 13 ms 18 ms ip-89-234-66-107.dedi.digiweb.ie [89.234.66.107]

Traceroute 2:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 10 ms 15 ms 6 ms 10.92.240.1
3 44 ms 13 ms 27 ms 089-101-175078.ntlworld.ie [89.101.175.78]
4 169 ms 204 ms 203 ms to-inex-dub-deg-gw.digiweb.ie [193.242.111.20]
5 * 19 ms 12 ms ip-89-234-66-107.dedi.digiweb.ie [89.234.66.107]

Traceroute 3:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 5 ms 6 ms 7 ms 10.92.240.1
3 21 ms 14 ms 18 ms 089-101-175078.ntlworld.ie [89.101.175.78]
4 42 ms 27 ms 15 ms to-inex-dub-deg-gw.digiweb.ie [193.242.111.20]
5 * * * Request timed out.
6 * 13 ms 11 ms ip-89-234-66-107.dedi.digiweb.ie [89.234.66.107]

Having issues pinging the server too - alot of packets are dropping.

Ping Request 1:

Pinging loadbalancer.boards.ie [89.234.66.107] with 32 bytes of data:

Request timed out.
Reply from 89.234.66.107: bytes=32 time=12ms TTL=60
Reply from 89.234.66.107: bytes=32 time=13ms TTL=60
Reply from 89.234.66.107: bytes=32 time=13ms TTL=60

Ping statistics for 89.234.66.107:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 12ms, Maximum = 13ms, Average = 12ms

Ping Request 2:

Pinging loadbalancer.boards.ie [89.234.66.107] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 89.234.66.107:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

Hope these help.

epgc3fyqirnbsx · 30-11-2010 10:18pm

Have you checked the batteries?

themadchef · 30-11-2010 10:22pm

Conor wrote: »

And you think myself and Ross are sitting on our holes doing nothing?

We're working on it. If it was easy, it would be fixed already.

No need to be so ratty about it. Try sharing the pain, we arent expecting miracles out of yee but it wouldint hurt not to bite the heads off the posters who are providing feedback.

We get it, it's not easy to fix, hope yee find a solution.

DublinWriter · 30-11-2010 10:24pm

Dakota Green Mop wrote: »

Have you checked the batteries?

Have you rebooted?

FFS, just go away and re-write VB in the next ten minutes, no, make that five. While you're at it, re-write a better Php engine and backend clustered DB.

...and Marketing says it that it must be 'cloudy'. And come in a blue box.

Overheal · 30-11-2010 10:27pm

DublinWriter wrote: »

Have you rebooted?

FFS, just go away and re-write VB in the next ten minutes, no, make that five. While you're at it, re-write a better Php engine and backend clustered DB.

...and Marketing says it that it must be 'cloudy'. And come in a blue box.

If Kira Yamato can write a new operating system for a Gundam while he's being shot at, that should be relatively easy.

Website issues?

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