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28-04-2010, 01:41   #1
evolutionqy7
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Attention :)

hey im doing a assignment survey for college and just made one if you wouldnt mind doing it i would be very happy its not long only 8 short questions im deeply open to criticism on what might be wrong with it and what could be changed or added

The survey is on a proposed a winter service from a garage. It is not real and used only as an example!

The this winter service check would include a full service as well as a full point check to make sure your car is safe to drive in dangerous winter conditions as ice, snow and sleet.

The point of this is to find out how costumers think and provide a better pleasant service and experience to customers as well as finding out the why would a customer should get a winter check and what advantages does that give you.

(I know its not perfect, hence why I posted it here for criticism)

Also some people find it pointless, but some of ye might have encountered these customer surveys or will encounter them so its not pointless to the motor industry. Its to make things easier and better for you in the future

Thanks

Heres the link

http://www.surveymonkey.com/s/CVKTZGG

Last edited by evolutionqy7; 28-04-2010 at 15:28. Reason: some info added
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28-04-2010, 01:51   #2
I Was VB
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You spelled Service wrong.
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28-04-2010, 01:53   #3
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fixed btw have in mind its just winter service as an example
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28-04-2010, 01:58   #4
I Was VB
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Originally Posted by evolutionqy7 View Post
fixed btw have in mind its just winter service as an example
Its clearly somthing got to do with marketing a winter servicing, i'm really finding it difficult to see how its relaveant to boardsies.

Generally surveys are given to people who have a somthing in common with the rest of the people in the survey.

You could just do it yourself with the questions asked.
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28-04-2010, 02:04   #5
evolutionqy7
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its not marketing its just a customer survey. im sure every one that has a motor had to deal with a garage at some stage...garage fixes cars = motors

im not too worried do ye do the survey i just want to know that as a normal person this survey is easy to understand and it doesnt offend any one in any way so that it would be suitable for public use and would be of some benefit to the garage or the customer in the future
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28-04-2010, 03:40   #6
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On-going should be hyphenated.

Q3 remove question marks.

Q4 should read "Have you ever had a winter service check on your vehicle?"

When I click Next (using Chrome), it returns me to the already completed page one.
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28-04-2010, 11:30   #7
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thanks fixed...for the chrome issue i cant solve that...that's survey monkey compatibility issue :S sorry

i attached the second page in case some one has the same problem.
Attached Images
File Type: jpg Untitled.jpg (170.6 KB, 18 views)
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28-04-2010, 11:35   #8
RoverJames
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Quote:
Originally Posted by evolutionqy7 View Post
hey im doing a assignment survey for college
What are you doing at college do you mind me asking ? The Junior Cert ?
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28-04-2010, 11:41   #9
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Could u not make the thread title more relevant. Just wasted time reading this.
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28-04-2010, 11:43   #10
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What are you doing at college do you mind me asking ? The Junior Cert ?
Automotive Management & Technology
its a simplistic survey...its meant to collect just enough data that you need and provide a simple non annoying survey...hey be nice
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28-04-2010, 12:03   #11
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I can answer the first question and the fourth question on the first page, the second and third are meaningless because I haven't a clue who you are and what service of yours that I am purported to have used. I lost interest at this point.
If you were just looking for feedback on the design of the survey, then it would be useful if you provided a context.
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28-04-2010, 13:21   #12
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what exactly is this for????

considering your last attempt at getting marketing idea's for a dealership???

thread New Automotive idea's....
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28-04-2010, 13:30   #13
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Might be more suited to the surveys section for getting advice about constructing a survey?

http://www.boards.ie/vbulletin/forumdisplay.php?f=1250

Although theres not much life in there

Last edited by Atomic Pineapple; 28-04-2010 at 13:38.
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28-04-2010, 13:36   #14
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Your survey makes no sense. I suggest you fix it, or i see no reason to leave this here. Your survey asks "What made you use our service" what are you referring to?

Last edited by Alanstrainor; 28-04-2010 at 13:39.
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28-04-2010, 15:21   #15
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Your survey makes no sense. I suggest you fix it, or i see no reason to leave this here. Your survey asks "What made you use our service" what are you referring to?
Agreed it looks like this is some garage looking to pimp up their survey to make it look good.
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