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  • 27-01-2010 8:11pm
    #1
    johnnytiitlips
    Closed Accounts Posts: 165 ✭✭


    anyone else having problems with a package from HK
    via EMS?have a laser and scope on the way.tracking
    number says it was picked up and is 'in transit'.it has
    been 'in transit' now with nearly 2 weeks,with no
    change....does it sound like a customs problem,and if
    so,what do i need to do?have received a fair few items
    from the store in mention,but have previously only
    used hkpost.


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    #2
    tonyj_mc
    Registered Users Posts: 1,156 ✭✭✭tonyj_mc


    johnnytiitlips wrote: »
    anyone else having problems with a package from HK
    via EMS?have a laser and scope on the way.tracking
    number says it was picked up and is 'in transit'.it has
    been 'in transit' now with nearly 2 weeks,with no
    change....does it sound like a customs problem,and if
    so,what do i need to do?have received a fair few items
    from the store in mention,but have previously only
    used hkpost.

    there was a post on px just befor christmas about the number of flights from the far east being reduced so the shipping taking a bit longer, have had a mixed result so far some stuff arriving within a week and other taking three weeks or so, mixed bag, keep an eye on www.anpost.ie some times it takes a little while for the hk site to update, might be sitting in a depot here already


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    #3
    johnnytiitlips
    Closed Accounts Posts: 165 ✭✭johnnytiitlips


    yeah,have been keeping an eye on anpost too with no luck.
    just seems strange that the only tracking history for the
    package is collected,and in transit.no arrived at sorting
    office or processing for international dispatch,and all the
    usual stages that are normally seen.


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    #4
    Chuck the Buck
    Registered Users Posts: 1,478 ✭✭✭Chuck the Buck


    johnnytiitlips wrote: »
    yeah,have been keeping an eye on anpost too with no luck.
    just seems strange that the only tracking history for the
    package is collected,and in transit.no arrived at sorting
    office or processing for international dispatch,and all the
    usual stages that are normally seen.

    I doesn't say its even left HK yet? Send an email off to whoever you ordered it off and ask them to chase it up with HK Post. From my experience post from HK seems to be back to normal now (maybe 1-2 days longer for normal airmail). No way should EMS take that long (usually leaves HK within 24 of being posted). Also give An Post a buzz on their track and trace number on the off chance its arrived and customs are playing with it.


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    #5
    Masada
    Banned (with Prison Access) Posts: 11,001 ✭✭✭✭Masada


    Did ya try tracking it with anposts website? from honkon it only ever tells ya its left there.,:)


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    #6
    Chuck the Buck
    Registered Users Posts: 1,478 ✭✭✭Chuck the Buck


    Masada wrote: »
    Did ya try tracking it with anposts website? from honkon it only ever tells ya its left there.,:)

    HK Post will tell you when an EMS package has been delivered in Ireland, well at least it does for (regular air mail doesn't).


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    #7
    johnnytiitlips
    Closed Accounts Posts: 165 ✭✭johnnytiitlips


    i have tried anpost with no luck
    it normally tells you when it has
    left honkgkong though.thats why
    im thinking its stuck in their
    customs.its from a company who are
    unbelievably poor at replying to emails
    but im still trying them every day.


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    #8
    johnnytiitlips
    Closed Accounts Posts: 165 ✭✭johnnytiitlips


    khmountain are a bunch of tossers.end of.
    kept emailing them with no reply,so today i
    sent them a strongly worded email 15 times
    in a row to get their attention.they bought
    it,and were kind enough to reply and tell me
    they found out 7 days ago(they must have
    been veeeery busy for the last 7 days that
    they didnt have time to inform me) that ems
    would not ship anything gun related to Ireland,
    and i must therefore use store credit up to the
    amount of the original invoice with non gun
    related products.€400 is hard to spend on
    non gun related products in an airsoft shop.
    well to me it would be hard anyway.****
    them and their store credit....itll be dispute
    time via paypal 'till i get a full refund.pricks


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    #9
    Puding
    Registered Users Posts: 6,261 ✭✭✭Puding


    ems have not been shipping anything rif related to Ireland for 6 months + know, not really new, there a little slow :(


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    #10
    IrisHOrioN
    Registered Users Posts: 49 ✭IrisHOrioN


    Anyone know if eHobby are still shippin here? dont want to order a gun and have the same thing happen to me.

    Cheers.


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    #11
    Rogue-Trooper
    Registered Users Posts: 1,854 ✭✭✭Rogue-Trooper


    Puding wrote: »
    ems have not been shipping anything rif related to Ireland for 6 months + know, not really new, there a little slow :(

    Yep. Taken from KH Mountain's shipping page:


    Capture.jpg


    I've seen this notice on a couple of the HK sites.


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    #12
    Puding
    Registered Users Posts: 6,261 ✭✭✭Puding


    as long as its shipped by a courier it is fine (ups/tnt/fedex) ehobby ship via ups in most cases and are well aware that ems will not ship to ireland so no problem there


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    #13
    johnnytiitlips
    Closed Accounts Posts: 165 ✭✭johnnytiitlips


    Puding wrote: »
    ems have not been shipping anything rif related to Ireland for 6 months + know, not really new, there a little slow :(
    my problem isnt with ems though:mad:


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    #14
    Puding
    Registered Users Posts: 6,261 ✭✭✭Puding


    Rogue-Trooper wrote: »
    Yep. Taken from KH Mountain's shipping page:


    Capture.jpg


    I've seen this notice on a couple of the HK sites.

    yep came into play long time back, jan 09 by that print out


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    #15
    IrisHOrioN
    Registered Users Posts: 49 ✭IrisHOrioN


    Puding wrote: »
    as long as its shipped by a courier it is fine (ups/tnt/fedex) ehobby ship via ups in most cases and are well aware that ems will not ship to ireland so no problem there

    Ah right, thanks lad.

    Cheers.


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    #16
    Leftyflip
    Registered Users Posts: 7,463 ✭✭✭Leftyflip


    IrisHOrioN wrote: »
    Anyone know if eHobby are still shippin here? dont want to order a gun and have the same thing happen to me.

    Cheers.
    They do, but with said importation ban that is supposed to be coming into place I wouldn't risk it. Most retailers will happily help you out though.


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    #17
    Chuck the Buck
    Registered Users Posts: 1,478 ✭✭✭Chuck the Buck


    Will customs in the courier company allow it through as the law banning aeg/gbb imports was passed and supposed to come into effect this month?


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    #18
    IrisHOrioN
    Registered Users Posts: 49 ✭IrisHOrioN


    Heard something about April being when they bring it in.


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    #19
    johnnytiitlips
    Closed Accounts Posts: 165 ✭✭johnnytiitlips


    Rogue-Trooper wrote: »
    Yep. Taken from KH Mountain's shipping page:


    Capture.jpg


    I've seen this notice on a couple of the HK sites.
    link to the actual page please,as i couldnt find anything like that on their website?


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    #20
    Rogue-Trooper
    Registered Users Posts: 1,854 ✭✭✭Rogue-Trooper


    johnnytiitlips wrote: »
    link to the actual page please,as i couldnt find anything like that on their website?


    Sorry, only spotted this now. I had actually posted it yesterday as a reply to your post in the 'Experiences with Retailers' thread.

    It's under the 'Company Polices' link on the lhs of every page on their site:

    http://www.khmountain.com/airsoft/product_info.php?cPath=50&products_id=419


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