Ebay item is fake and seller is not responding!

Bougeoir · 06-01-2010 3:04am #1

Hey there,

I'm sure you've heard of this scenario. Basically I bought a top on Ebay, and the seller had 100% positive feedback and everything. He was selling a couple of tops and when I received the top on Monday morning, it looked substantially different from the picture and description which said it was "authentic" and "genuine". So I sent him a message that morning stating I wasn't satisfied at all and that the item he sold me that was supposed to be authentic was a cheap knock-off and that I want a full refund. So no response all day so I requested a refund that evening reiterating what I said and saying that the item didn't match the description provided. Today and still no response. I think he's avoiding a response on purpose because I've caught him out. I wouldn't mind when I sent him a message about shipping, he replied immediately! By the way, I bought the item as a 'Buy It Now' listing and as far as I'm aware, I'm entitled to a refund up until seven days after receiving the item under the Distances Selling Regulations.

I need good advice on what to do. Ought I file a dispute if I don't hear back tomorrow?

Regards

Dan

Wats_in_a_name · 06-01-2010 3:31am

Not sure on the timeline here. From what I gather you emailed him first regarding the item being a fake yesterday?

If so I would wait until tomorrow night & if still nothing is heard back start a paypal dispute.

RoadKillTs · 06-01-2010 8:59am

If you don't hear from him by tomorrow I'd advising opening an SNAD dispute with Paypal.
Info here.

sold · 06-01-2010 9:12am

Bougeoir wrote: »

Hey there,

I'm sure you've heard of this scenario. Basically I bought a top on Ebay, and the seller had 100% positive feedback and everything. He was selling a couple of tops and when I received the top on Monday morning, it looked substantially different from the picture and description which said it was "authentic" and "genuine". So I sent him a message that morning stating I wasn't satisfied at all and that the item he sold me that was supposed to be authentic was a cheap knock-off and that I want a full refund. So no response all day so I requested a refund that evening reiterating what I said and saying that the item didn't match the description provided. Today and still no response. I think he's avoiding a response on purpose because I've caught him out. I wouldn't mind when I sent him a message about shipping, he replied immediately! By the way, I bought the item as a 'Buy It Now' listing and as far as I'm aware, I'm entitled to a refund up until seven days after receiving the item under the Distances Selling Regulations.

I need good advice on what to do. Ought I file a dispute if I don't hear back tomorrow?

Regards

Dan

Hi, I did exactly the same, purchased a fake Diesel top, Paypal said I could get a refund if I returned it, but that postage was not covered, Ebay is awash with fraud and stollen fake items (thats a fact its hard for them to police every auction). There are ways of getting your money back but its by no means easy. Certain areas on ebay are ok, (Books, stamps, ) but take the iphone, i was bidding on 10 iphones at 1 stage, surprisingly 5 of the auctions were canceled (so that the seller could sell it privatly and not pay the fees), there is no way I would buy a high value item from abroad on ebay, its ok for Ireland where you can maybe go and view the item and pay for it.

Also if you are selling the fees and charges (both on Ebay and Paypal) don't really make it a great medium.

Slippin Jimmy · 06-01-2010 7:56pm

I suggest waiting another day and see does he reply. I sell stuff on ebay myself and sometiimes can be away from my laptop for a day or two. If he does not reply, get in contact with paypal. If it is different than what is advertised then you will get your money back. Leave whatever appropriate feedback you feel is necessary on this guys ebay site.

RasTa · 06-01-2010 8:12pm

You will have to proove it is a fake, probably the hardest to do with stores for some reason. Phones are easy.

RoadKillTs · 06-01-2010 8:26pm

You will have to proove it is a fake, probably the hardest to do with stores for some reason. Phones are easy.

Cant he just open a SNAD dispute, return the item (using registered post) and paypal will refund him?

RasTa · 06-01-2010 8:27pm

RoadKillTs wrote: »

Cant he just open a SNAD dispute, return the item (using registered post) and paypal will refund him?

Nope it's illegal for us to ask someone to send back counterfeit goods as the seller will just sell them to someone else.

What does happen though is the seller chooses that option before we get near the case and that's why the buyer gets the generic email telling him to ship back the goods.

RoadKillTs · 06-01-2010 8:50pm

Nope it's illegal for us to ask someone to send back counterfeit goods as the seller will just sell them to someone else.

Do you have a link to back this up? I never heard of this.

I was always under the impression that if a buyer received a fake item they first contact the buyer for a refund / replacement and if that doesn't work out they then open an SNAD dispute with Papal, return the item, send the tracking details to Paypal and they will issue a refund.
The buyer can and should also report the item through eBay.

Edit: If I'm wrong what is the correct way for the OP to resolve this?

Bougeoir · 06-01-2010 9:14pm

Hey all,

Thanks for the responses. Just to clarify, I sent my first message to the seller on Monday morning right after I got the item and realised it was a fake. It's now Wednesday evening and I still haven't got a response from him. It seems he's avoiding my messages on purpose. I mean the guy is selling these items in bulks of 10 and different sizes for each different auction. It's evident he got counterfeit goods from China or Turkey, posted a picture of the authentic top and sends buyers a fake one. I do realise some fakes look like the real thing but this one by no means does. You'd know it were fake, you know?

Anyway, if I don't get a response by tomorrow morning, I'm filing a dispute. Should I do a normal one or the "Significantly Not As Described (SNAD)" one? I fear that by sending the top back, he'll just resell it to some other victim of fake goods? If I do have to send it back, I will as long as I get refunded. I will leave back feedback and break his 100% which is obviously from buyers who haven't realised that their goods are fake.

Aoibheann · 07-01-2010 12:34am

Do the SNAD dispute, you'll get asked to tick a reason as to why it's not as described, and one of the options is fake/counterfeit goods or something similar to that.

Paypal almost certainly will ask for you to get proof that the item is fake, something from a member of staff at an authentic store confirming the item is counterfeit or similar. Do not send the item back, paypal will advise against sending it back.

Bougeoir · 07-01-2010 2:14am

Aoibheann wrote: »

Do the SNAD dispute, you'll get asked to tick a reason as to why it's not as described, and one of the options is fake/counterfeit goods or something similar to that.

Paypal almost certainly will ask for you to get proof that the item is fake, something from a member of staff at an authentic store confirming the item is counterfeit or similar. Do not send the item back, paypal will advise against sending it back.

Oh the only problem is that the item is one of those Abercrombie hoodies, I was buying it for my brother for his birthday. He's all into that. Anyway there are none of those stores in Ireland hence why I was buying it online. But there are online guides for determining authentic from fake. I already did one and it ticked every fake box.

RoadKillTs · 07-01-2010 12:05pm

Oh the only problem is that the item is one of those Abercrombie hoodies, I was buying it for my brother for his birthday. He's all into that. Anyway there are none of those stores in Ireland hence why I was buying it online. But there are online guides for determining authentic from fake. I already did one and it ticked every fake box.

Open a SNAD and keep us posted OP.

ttm · 07-01-2010 12:10pm

Bougeoir wrote: »

Oh the only problem is that the item is one of those Abercrombie hoodies, I was buying it for my brother for his birthday. He's all into that. Anyway there are none of those stores in Ireland hence why I was buying it online. But there are online guides for determining authentic from fake. I already did one and it ticked every fake box.

If the seller is who I think they are then they have been selling that fake stuff for years, the guy runs several eBay ID's at any one time and as one attracts bad feedback he'll start using another one. If you search eBay for the items he is selling you might notice at least 2 sellers with exactly the same selling format and exactly the same pictures of Abercrombie and Fitch gear. I followed the seller I'm talking about when he sold a load of fake USB keys and not one buyer left negative feedback even though a quick google of the item would have proved no such real brand name item existed.

Bougeoir · 08-01-2010 1:39am

ttm wrote: »

If the seller is who I think they are then they have been selling that fake stuff for years, the guy runs several eBay ID's at any one time and as one attracts bad feedback he'll start using another one. If you search eBay for the items he is selling you might notice at least 2 sellers with exactly the same selling format and exactly the same pictures of Abercrombie and Fitch gear. I followed the seller I'm talking about when he sold a load of fake USB keys and not one buyer left negative feedback even though a quick google of the item would have proved no such real brand name item existed.

Hey there,

Well his ebay name is kinger032007 and he has top-rated seller with 100% feedback so me being the fool, bought from him and received a very poor quality hoodie which looked like a total counterfeit! His actual name is Morgan Worvine and I've just filed a SNAD dispute on Paypal with him. When I was asking him a question about shipping, he replied straight away but when I sent him a message basically demanding a refund for the fake item, he didn't reply back and I also sent a return request and he ignored that too. It's now nearly Friday and no response. I'm determined to get my money back and I'm going to break his 100% feedback with a nasty negative one!!! :mad:

Here's his page http://myworld.ebay.ie/kinger032007?ssPageName=ADME:X:RTQ:IE:1181and he has his own ebay shop called 'Kingz of Clothes'.

Bougeoir · 08-01-2010 1:43am

RoadKillTs wrote: »

Open a SNAD and keep us posted OP.

Heya, I've just filed a SNAD dispute. hopefully it'll force him to respond! I'm so angry about this! :mad:

ttm · 08-01-2010 12:16pm

Not the same guy, the one I was watching was in Ireland.

Take it easy on the negative feedback, just be factual, and don't go over the top. "Fake item received, no responce from seller, opened dispute", would cover it but if you go mad and say stuff like "All his stuff is fake, he's a lying cnut" then he can get eBay to remove the feedback and you obviously don't want that.

You'd be supprised how many people still leave positive feedback because they think they will get negative feedback left by the seller, that isn't allowed anymore and sellers can only leave positive feedback or none at all. But then it never ceases to amaze me how many people leave positive feedback for stuff which is obviously fake.

Did you spot positive feedback left by yamyam1970 back in April last year for kinger032007 "poor product seams unfinished, either second or fake arrived quickly."?

btw posting the sellers ID here is almost as good a negative feedback as anyone googling his name will probably pick up a link to this thread.

RoadKillTs · 08-01-2010 12:22pm

Not the same guy, the one I was watching was in Ireland.

I think I know the guy your on about. Selling for a few years. I actually bought a top of him. Must have been fake but the quality was really good.

Take it easy on the negative feedback, just be factual, and don't go over the top.

+1 also I'd wait until you got your refund before leaving feedback and say something like "item was fake, no communication from seller got refund"
eBay will remove unfair feedback so don't go nuts

The Lovely Muffin · 08-01-2010 3:02pm

I had the same/similar problem on eBay before.

I bought a watch for £30 GBP (including postage), apparently the watch was coming from the UK.

After waiting for three weeks after I'd paid, I heard nothing from the seller, so I opened a PayPal dispute and PP refunded my money.

It was after I'd paid for the watch (and had been waiting three weeks for it to be delivered) I discovered the seller had a history of selling fakes (listings said items are genuine/authentic), items coming from HK rather than UK. The seller had 100% positive feedback (god only knows how/why). It was through Google I found out about this sellers past, as it wasn't mentioned in his/her feedback. The seller never once responded to the dispute.

After the PP dispute ended and my money was refunded, I left negative feedback for the seller.

Bougeoir · 08-01-2010 7:04pm

-Orlaith- wrote: »

I had the same/similar problem on eBay before.

I bought a watch for £30 GBP (including postage), apparently the watch was coming from the UK.

After waiting for three weeks after I'd paid, I heard nothing from the seller, so I opened a PayPal dispute and PP refunded my money.

It was after I'd paid for the watch (and had been waiting three weeks for it to be delivered) I discovered the seller had a history of selling fakes (listings said items are genuine/authentic), items coming from HK rather than UK. The seller had 100% positive feedback (god only knows how/why). It was through Google I found out about this sellers past, as it wasn't mentioned in his/her feedback. The seller never once responded to the dispute.

After the PP dispute ended and my money was refunded, I left negative feedback for the seller.

Oh that's awful. Luckily, I've received a response today from him. He said: "You may have recieved a factory second! As will all my customers, if they are unhappy with item I will happily offer a full refund upon recieveing the item back in the same condition it was when it departed me!"

Well it's obvious he's selling counterfeit goods. It'd love to ask him how I managed to get a factory second when he had advertised "genuine and authentic"! So I'm going to post it back to him Monday morning. But I'm still going to give him bad feedback since I had to go through the whole trouble of opening up a dispute before I get a mere response, and an unsatisfactory one at that. I'm not closing the case though until he gets the item and I get fully refunded. One must be careful buying things online!

RasTa · 10-01-2010 5:15pm

RoadKillTs wrote: »

Do you have a link to back this up? I never heard of this.

No full quote in the user agreement just this which is in relation to sellers.

13.9

If you lose a Significantly Not as Described Claim because the item you sold is counterfeit, you will be required to provide a full refund to the buyer and you will not receive the item back (it may be destroyed).

Bougeoir · 12-01-2010 12:08am

Hey I posted the item back today and it cost me €7, should I be entitled to be paid that back as well as the item and the P&P of the seller?

RoadKillTs · 12-01-2010 9:07am

should I be entitled to be paid that back as well as the item and the P&P of the seller?

Well the seller should refund the return P&P but Paypal can't make him afaik.

Bougeoir · 24-01-2010 11:15pm

Hey there,

I'm back. Okay so the seller said that he'd give me a refund if I send the item back to him. I sent it back on the 11th of this month. I wasn't sure what delivery to use and he said whatever so I just used the normal, standard one by An Post. I asked him last Thursday if he's received the item yet and he said he hasn't and he then says I should have used tracking post after I asked him what post to use and all! The claim expires on 28th (this thursday) and then Paypal take action. I'm in a total muddle cos I have no clue whether he's received the item yet and is lying to me so that he can resell it and not refund me since he's totally sly! Would there be any way I could check if the item got lost in the post? I need advice! I was also told Paypal won't do anything if the tracking post wasn't used but since he told me that's it's ok to use standard, it's hardly my fault since I didn't know! Eek!

Also, the item was a total fake so I heard from some sources that I shouldn't have returned it to him…

RoadKillTs · 24-01-2010 11:27pm

Did you not read my posts in the thread

If you don't hear from him by tomorrow I'd advising opening an SNAD dispute with Paypal.
Info here.

Cant he just open a SNAD dispute, return the item (using registered post) and paypal will refund him?

He has conned ya twice

Paypal won't touch this as you dont have a tracking number or the item he sold you.
All you can do now is leave negative which I strongly recommend you do.

Bougeoir · 24-01-2010 11:37pm

RoadKillTs wrote: »

Did you not read my posts in the thread

He has conned ya twice
Paypal won't touch this as you dont have a tracking number or the item he sold you.
All you can do now is leave negative which I strongly recommend you do.

I know! I wasn't thinking cos I don't really know much about returning items and stuff. Although maybe he actually hasn't yet received the item. Cos I was in fairness waiting about two weeks for the item to be delivered. Well I am gonna leave negative feedback but that won't give me my €50 back…

What can you do if the post service loses an item though? Also, I know the item was sent by standard post but wouldn't the post company still have a record of what they received and where it was delivered. It was a bulky package so it's not like it would've fitted through his letterbox. This is truly horrific!

The Lovely Muffin · 24-01-2010 11:42pm

ALWAYS use tracking/registered post in cases lke this.

The seller told you to use standard post, so they probably wouldn't have to refund you (either by choice, or through a PP dispute), and you fell for it.

When I send anything via a post, I use registered post. Yes, it costs more, but it's worth it (imo, anyway).

Sending fake items through the post is illegal, however, plenty of counterfeit items are sent via An Post every day (both into and out-of Ireland, though that doesn't make it "ok") and customs most likely don't check every item, so you can hope they don't check your item. Either way, if they do, and they contact you, print off everything to do with this transaction and show it to them, they may let you off with a warning/caution, or decide to take action.

Either way, take this whole situation (or whatever you want to call it, lol) and put it down to experience. And next time you decide to buy a designer/branded item from eBay, make sure to do your research on the seller before you bid/buy anhything.

Good luck, and hopefully the PP dispute will go in your favour.

Bougeoir · 24-01-2010 11:54pm

-Orlaith- wrote: »

ALWAYS use tracking/registered post in cases lke this.

The seller told you to use standard post, so they probably wouldn't have to refund you (either by choice, or through a PP dispute), and you fell for it.

When I send anything via a post, I use registered post. Yes, it costs more, but it's worth it (imo, anyway).

Sending fake items through the post is illegal, however, plenty of counterfeit items are sent via An Post every day (both into and out-of Ireland, though that doesn't make it "ok") and customs most likely don't check every item, so you can hope they don't check your item. Either way, if they do, and they contact you, print off everything to do with this transaction and show it to them, they may let you off with a warning/caution, or decide to take action.

Either way, take this whole situation (or whatever you want to call it, lol) and put it down to experience. And next time you decide to buy a designer/branded item from eBay, make sure to do your research on the seller before you bid/buy anhything.

Good luck, and hopefully the PP dispute will go in your favour.

Heya,

Yeah the seller actually was a "Top-rated" seller with 100% feedback so you can understand how it is easy to get deceived. I know, I know. I was stupid, I'm regretting now not using registered post! Grr! Well I asked him in the dispute page what type of post will I use and he said whatever. Well, I'm gonna try to make a case for myself with Paypal. I just hope they will go in my favour. I'll definitely know in future anyway. I may contact the post offices to enquire about the package just in case it didn't get delivered or sth. He lives outside Fordingbridge in England. I'm not sure if you know much about postage but where do items from Ireland go to in England, as in centre, etc.?

Judgement Day · 25-01-2010 1:07am

Bougeoir wrote: »

Heya,

Yeah the seller actually was a "Top-rated" seller with 100% feedback so you can understand how it is easy to get deceived. I know, I know. I was stupid, I'm regretting now not using registered post! Grr! Well I asked him in the dispute page what type of post will I use and he said whatever. Well, I'm gonna try to make a case for myself with Paypal. I just hope they will go in my favour. I'll definitely know in future anyway. I may contact the post offices to enquire about the package just in case it didn't get delivered or sth. He lives outside Fordingbridge in England. I'm not sure if you know much about postage but where do items from Ireland go to in England, as in centre, etc.?

You haven't the slightest hope of tracing an unregistered parcel - that's what 'track and trace' is all about - it's why you pay extra. In fairness you seem to have gone about this whole thing in a disorganised way and I wouldn't rush to compound things by leaving negative feedback. Give the seller (who as you say has 100% positive feedback) a chance to come back to you. And I wouldn't worry about sending 'fake' goods back - I've never heard that it's illegal and as for the customs checking LOL.

Bougeoir · 25-01-2010 1:18am

Judgement Day wrote: »

You haven't the slightest hope of tracing an unregistered parcel - that's what 'track and trace' is all about - it's why you pay extra. In fairness you seem to have gone about this whole thing in a disorganised way and I wouldn't rush to compound things by leaving negative feedback. Give the seller (who as you say has 100% positive feedback) a chance to come back to you. And I wouldn't worry about sending 'fake' goods back - I've never heard that it's illegal and as for the customs checking LOL.

Yeah you're right. It's really my own fault for rushing and not thinking about what the best thing to do. If the package doesn't arrive and I don't get a refund, it's really own fault and I'll know in future how to go about buying things off the web, especially eBay! Well I don't know what I should do since the Paypal dispute ends on Thursday and then they are in the seat to make a decision. The reason I did a Paypal dispute was because the seller wasn't replying to any of my messages. I'd definitely pay the extra for a tracking service in future!!!

RasTa · 25-01-2010 8:20pm

An Post can rarely track a parcel to the UK btw. It does state delivered to the UK but not specific and they don't write the postal address on the reciept.

Bougeoir · 25-01-2010 8:24pm

[quote=[Deleted User];64161032]An Post can rarely track a parcel to the UK btw. It does state delivered to the UK but not specific and they don't write the postal address on the reciept.[/QUOTE]Yeah I thought that. To be honest, I reckon the guy got the parcel and is lying to me so that he doesn't have to refund me and can resell it. I've been totally scammed and I've been so stupid to allow it to happen! All I can do is hound him between now and Thursday and then maybe file a claim which will probably not go in my favour since I used standard post. I'm definitely leaving him negative feedback. I'm so weary now about buying stuff online.

Judgement Day · 25-01-2010 8:49pm

[quote=[Deleted User];64161032]An Post can rarely track a parcel to the UK btw. It does state delivered to the UK but not specific and they don't write the postal address on the reciept.[/QUOTE]

Incorrect - if the letter/package is sent by registered mail it is bar coded and is traceable.

RasTa · 26-01-2010 10:09am

Judgement Day wrote: »

Incorrect - if the letter/package is sent by registered mail it is bar coded and is traceable.

Not on the website, trust me on this. It just says delivered in the UK. RasTa here, can't get into my old account.

Bougeoir · 01-02-2010 8:32pm

Hey there,

Just let you all know that I finally after long last managed to get a refund. I basically filed a dispute and the seller got scared and wanted me to close it and I said I wouldn't close it until he communicated with me and sorted out the mess so that I could get a refund. He had the hoodie the whole time and didn't realise it was that which I had sent back! I just want to thank all who contributed and gave me great advice. I learnt a lot about online shopping from this situation, the do's and don'ts and all that. He won't be getting positive feedback from me!

Many regards,

Dan

ttm · 01-02-2010 8:59pm

Well done and thanks for getting back with the update.

Do you still believe all that positive feedback on eBay?

IM(not very)HO positive feedback is far more of an eBay advertising scam than it is a useful tool for average buyers to spot poor sellers. If you really want to spot problems you have to read 100's of positive feedback to spot any useful information and most people can't be bothered. I think I pointed out earlier that in positive feedback one buyer had said that the item he receiced from this seller was a fake.

Bougeoir · 01-02-2010 9:13pm

ttm wrote: »

Well done and thanks for getting back with the update.

Do you still believe all that positive feedback on eBay?

IM(not very)HO positive feedback is far more of an eBay advertising scam than it is a useful tool for average buyers to spot poor sellers. If you really want to spot problems you have to read 100's of positive feedback to spot any useful information and most people can't be bothered. I think I pointed out earlier that in positive feedback one buyer had said that the item he received from this seller was a fake.

Well I sort of do and don't believe in the feedback. I think negative is far more useful than positive. Most people who buy from eBay tend to provide feedback immediately and then realise there's a problem and well it's too late to change the feedback. And many simply don't provide any feedback at all! And of course my experience with all the returns and posting was far more complicated than those who just buy an item and encounter no problems. One thing I'd like to note is that seller kinger032007 had suddenly changed the pictures from the authentic hoodie to the faker one he was selling on his listings. I'm going to break his 100% with a negative feedback.

and anyone who types his name into google will find this thread!

On the bright side, I got the money back and I managed to find a seller who was selling an authentic garment and he was friendly and even provided me with additional pictures upon request.

Judgement Day · 01-02-2010 9:57pm

ttm wrote: »

Well done and thanks for getting back with the update.

Do you still believe all that positive feedback on eBay?

IM(not very)HO positive feedback is far more of an eBay advertising scam than it is a useful tool for average buyers to spot poor sellers. If you really want to spot problems you have to read 100's of positive feedback to spot any useful information and most people can't be bothered. I think I pointed out earlier that in positive feedback one buyer had said that the item he receiced from this seller was a fake.

I disagree and if you're worried a quick glance at a couple of pages of feedback should alert to you any problems with a seller. The only thing wrong with eBay is their own slapdash system of monitoring what is going on. A careful buyer should have absolutely no problems - try being an eBay trader and you will really have problems!

ttm · 02-02-2010 12:06am

Bougeoir wrote: »

He won't be getting positive feedback from me!

Well get on with it

I'm keeping my eye on this and not seen any negatives yet

Don't forget to give only one star for the description and give the reason as fake as that can make a real difference read this,2 more of the same and eBay might actually do something.

ttm · 02-02-2010 8:22pm

Bougeoir wrote: »

I'm going to break his 100% with a negative feedback.

No your not :P ramore06 has beaten you to it..........

The item was wrongly sized and we didn't have a return address for a refund.

Have you engaged a ghost writer yet :pac: or did you really leave positive feedback before you really had a good hard look at the item

Bougeoir · 02-02-2010 8:25pm

ttm wrote: »

No your not :P ramore06 has beaten you to it..........

The item was wrongly sized and we didn't have a return address for a refund.

Have you engaged a ghost writer yet :pac: or did you really leave positive feedback before you really had a good hard look at the item

Hey,

Oh alright I'll leave negative feedback! Shucks I didn't get in there first! :P No I haven't yet left feedback but I'll leave negative, you mark my words!!!

Bougeoir · 02-02-2010 8:42pm

ttm wrote: »

Well get on with it

I'm keeping my eye on this and not seen any negatives yet

Don't forget to give only one star for the description and give the reason as fake as that can make a real difference read this,2 more of the same and eBay might actually do something.

Good news, I've just left negative feedback. Check it out!

freeworld777 · 02-02-2010 9:57pm

you got a refund and yet you still leave negative feedback. Seems kinda unfair to me.

Bougeoir · 02-02-2010 10:02pm

freeworld777 wrote: »

you got a refund and yet you still leave negative feedback. Seems kinda unfair to me.

Have you bothered to even read the this thread? It took me 6 weeks to get a refund! I received a fake item despite the seller putting up genuine photos of the item! I sent him many messages and had to file a Paypal dispute to get him to communicate with me. And it wasn't until the dispute was over and I filed a claim, that he bothered to refund me. He was saying he hadn't received the item and then says that he suddenly has had it for the past two weeks and didn't know it was the item I sent back! Also he was incredibly rude and didn't reply to half of my messages. So no, I really don't think it's unfair to leave negative feedback to be frank.

skibum · 02-02-2010 10:17pm

freeworld777 wrote: »

you got a refund and yet you still leave negative feedback. Seems kinda unfair to me.

Are you for real?? seller was messing this guy around and you think it's unfair to leave negative feedback??

Bougeoir · 02-02-2010 10:26pm

skibum wrote: »

Are you for real?? seller was messing this guy around and you think it's unfair to leave negative feedback??

Haha omg the seller is right pissed at me! he has just sent me this message:

Dear naddlem,

Nice 1!
Yeh really wel done!
You could have asked for a refund and returned the item!
You didnt have to open adispute to get a reponse!
I you want a full refund send item back and change your rediculous feedback!

Complete Moron!

- kinger032007

Is he for real? Some people! :rolleyes:

ttm · 02-02-2010 11:08pm

Bougeoir wrote: »

Is he for real? Some people! :rolleyes:

Ignor him you often get that after leaving a negative. I left a recent negative and got an email saying that the seller was terribly upset, would always go the extra mile in the cause of customer service and had already refunded me as a matter of good will. LOL I'm still waiting for the refund :rolleyes: and nothing he could say or do would alter that fact he was happy enough to sell me a peice of crap in the first place and will continue to sell the same crap to others. Low cost item so negative and move on.

eBay needs more honest feedback and if being honest means leaving negative feedback thats what you should do. I've left over 300 carefully thought out positive feedbacks for items I've bought on eBay and had many thanks for doing so, but if something is wrong, its deliberate and not a mistake then it should get an equally honest NEGATIVE. btw I've only left a couple of well deserved negatives and one neutral just in case you think I only ever leave negative

Bougeoir · 02-02-2010 11:20pm

ttm wrote: »

Ignor him you often get that after leaving a negative. I left a recent negative and got an email saying that the seller was terribly upset, would always go the extra mile in the cause of customer service and had already refunded me as a matter of good will. LOL I'm still waiting for the refund :rolleyes: and nothing he could say or do would alter that fact he was happy enough to sell me a peice of crap in the first place and will continue to sell the same crap to others. Low cost item so negative and move on.

eBay needs more honest feedback and if being honest means leaving negative feedback thats what you should do. I've left over 300 carefully thought out positive feedbacks for items I've bought on eBay and had many thanks for doing so, but if something is wrong, its deliberate and not a mistake then it should get an equally honest NEGATIVE. btw I've only left a couple of well deserved negatives and one neutral just in case you think I only ever leave negative

Well I'll just ignore him to be honest, it's al over and I'm not in the mood to have more debates and he ought to know that one can't remove feedback.

Sometimes honestly may seem like cruelty.

Motley Crue · 05-02-2010 11:38am

OP you could file a dispute but bear in mind that the seller may have been away for the weekend or it may be a hobby thing that he works full time elsewhere

Either way, if you are not happy, you should be entitled to a refund straight away

jor el · 05-02-2010 5:03pm

Calling you a complete moron is probably not the way to get you to withdraw the feedback, is it? Seems like the seller is the moron.

ttm · 05-02-2010 7:09pm

jor el wrote: »

Calling you a complete moron is probably not the way to get you to withdraw the feedback, is it? Seems like the seller is the moron.

And that was the great thinng about sellers being able to leave negative feedback, ones like this couldn't resist getting personal when they left negative feedback for the buyer and made it even more obvious that they should be avoided.

Ebay item is fake and seller is not responding!

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