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Internet shop

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  • 31-07-2009 1:24pm
    #1
    Closed Accounts Posts: 24


    Hello, everyone!:)

    I am thinking to open a shop online... but i do not know how to do it...
    Does anybody has an internet shop or know how i can do it (experiences)? Help me please, with my crazy idea:D.

    Thank you very much!!!:)


«1

Comments

  • Closed Accounts Posts: 167 ✭✭gavney


    Hi, Yes, I am interested in the same.

    I have an Ebay shop which I'd like to expand with a dedicated online shop.

    Do you need to have your company registered for selling online?

    I don't have my Ebay account registered with anyone- I presume this is ok, as it's via a registered company (ebay)?


  • Closed Accounts Posts: 24 nikitka


    gavney wrote: »
    Hi, Yes, I am interested in the same.

    I have an Ebay shop which I'd like to expand with a dedicated online shop.

    Do you need to have your company registered for selling online?

    I don't have my Ebay account registered with anyone- I presume this is ok, as it's via a registered company (ebay)?


    ok, i will pm u.:)


  • Closed Accounts Posts: 24 nikitka


    gavney wrote: »
    Hi, Yes, I am interested in the same.

    I have an Ebay shop which I'd like to expand with a dedicated online shop.

    Do you need to have your company registered for selling online?

    I don't have my Ebay account registered with anyone- I presume this is ok, as it's via a registered company (ebay)?


    Hi! Did u get my pm? Because it does not show me that i sent it to u.


  • Registered Users Posts: 1,176 ✭✭✭podgeen


    You have lots of options when setting up an online store. Some of them include

    There are lots of options available it really depends on how much you want to spend and what type of site you are trying to build and how soon you want it.


    You will also need to be able to accept online payments so you can either use a Payments Bureau or a Payments Service Provider. If you are a startup company with no trading history then a Payment Bureau such as PayPal is probably your best starting point.

    Dave


  • Closed Accounts Posts: 805 ✭✭✭suey71


    That Magento Enterprise edition is $8,900. seems a bit steep. Is that the average price for a website?
    I know its fully supported but could you get something cheaper in Ireland.
    I'm thinking of going down this road too, but couldn't afford something this pricy.

    Or was this just an example of whats out there.

    Thanks for your post though, I always find you very informative.


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  • Registered Users Posts: 1,176 ✭✭✭podgeen


    suey71 wrote: »
    That Magento Enterprise edition is $8,900. seems a bit steep.
    The Magento Community Edition is free under the open source OSL 3.0 license and would be suitable for most small businesses, but you are right I was just using it as an example of what is available. There are plenty of options it just a matter of figuring out what is important to you and find one that best suits your needs.

    For example you could use Zen Cart it is available to download for free. So you could download, install and configure it yourself.
    Or if you do not want to get to this level of detail you can buy an off-the-shelf install of zen cart that will work out of the box.

    I suppose the point I was trying to make is that there are lots of options and it is difficult to recommend an approach without more information.

    Glad to hear you find my posts informative :)


  • Closed Accounts Posts: 24 nikitka


    podgeen wrote: »
    The Magento Community Edition is free under the open source OSL 3.0 license and would be suitable for most small businesses, but you are right I was just using it as an example of what is available. There are plenty of options it just a matter of figuring out what is important to you and find one that best suits your needs.

    For example you could use Zen Cart it is available to download for free. So you could download, install and configure it yourself.
    Or if you do not want to get to this level of detail you can buy an off-the-shelf install of zen cart that will work out of the box.

    I suppose the point I was trying to make is that there are lots of options and it is difficult to recommend an approach without more information.

    Glad to hear you find my posts informative :)
    Thank u vor useful info! Just reading about it.:)


  • Posts: 0 [Deleted User]


    podgeen wrote: »
    You have lots of options when setting up an online store. Some of them include

    There are lots of options available it really depends on how much you want to spend and what type of site you are trying to build and how soon you want it.


    You will also need to be able to accept online payments so you can either use a Payments Bureau or a Payments Service Provider. If you are a startup company with no trading history then a Payment Bureau such as PayPal is probably your best starting point.

    Dave

    What do you think of Magento as a platform ? I've heard good things about it (free edition). Are there many people in Ireland who are able to implement it though ? I've asked web developers about it and some aren't keen.


  • Registered Users Posts: 1,453 ✭✭✭spartacus93


    Hey Guys,

    There is many different ways of approaching selling online, and a number of factors that need consideration. All designs / site developments are specific to the nature of the product being sold, thankfully, most products can be sold quite well through pre - developed, free to use, ecommerce applications.

    1. Hosting / Domain Name

    You will need to get hosting, and register a domain name for your website. Hosting is basically your own space on a server somewhere (anywhere) where your website will live. There are three main players in Ireland for small to medium use; Register 365, Digiweb, and Blacknight. Your hosting can be provided by anyone, but if you are targeting the Irish market you are better off using an Irish host. The reason being the "show pages from Ireland" option you see on google.ie and a few other search engines will use the location of the Server to determine whether it is an Irish page or not.

    Domain Names can be registered at the same time as your hosting. To get a .ie domain you need to have a registered company, and then you have to convince the IEDR (the crowd that control the allocation of .ie domains), that you are entitled to the domain. If you have a registered beauty company, they won't leave you register carcare.ie.

    If you want to target the international market it would be no harm to register a .com as well. You can have the same site on both addresses.

    Hosting, 1 *.com domain and 1 *.ie domain will cost you ~ €80 ex Vat per year (ever year :))

    2. Website

    As mentioned by another poster you have some options. A good website is very, very important. There is a difference between a fancy expensive website, and a good website that a lot of people don't seem to get, they are not always the same thing!

    A custom designed and developed ecommerce site could easily run into 5 figures. This is not an option for a startup company. Even if someone has saved / borrowed, and has cash to invest, it is certainly not something I would recommend. There's no need for it (in my opinion). You need good prices, good marketing, word of mouth, good service, and an easy to use website. That's it!

    3. Ecommerce Software

    I have worked on a nice few online shops for people. www.prestashop is my favourite application at the moment. It is a pre designed, and configured application that you can install on your site. It needs some technical configuration initially (databases need to be created, it needs to be installed, permissions need to be set, and some design elements will need adjusting.) There is plenty of information about this available on the Internet. It's not overly complicated, but could be a bit daunting if you've never dabbled in web design before.

    All your products need to be added, it takes a couple of minutes to add each one. Input title, price, how many you have in stock, short description, long description, and pictures. This can all add up, depending on how many products you have.

    Prestashop allows you to input your shipping rates, and these will be calculated based on the products weight, before the customer checks out.

    4. Design

    google "magento templates" or "prestashop templates" some very good, affordable, designs out there.

    5. Payment

    If you have a credit card terminal there is nothing stopping you processing credit card payments yourself. This however, is not recommended. If you begin "handling" credit card details you need to ensure your site is secure. This requires an SSL certificate, an SSL cert will cost you ~ €150 per year. It also leaves yourself open to hassle if money goes walking from a customers account.

    The alternative is to use a payment processor. Realex are an Irish company that specialise in this, they are expensve tho, expecially for start ups.

    Paypal would be a better option, the charge 2.9% + $0.30 on every product sold. When the customer goes to the checkout, they are redirected to a paypal page displaying the order and the amount due. They can then enter their details on the paypal site, when finished they will be brought back to your site. By outsourcing the payment processing, it makes it very secure, customers will appreciate this. There is very little risk using paypal. If you try to pull a fast one on a customer, Paypal will refund them the money.

    6. Marketing

    This is the key, everything else is easy!

    Hope this helps, it's late, and I ain't reading that again so i'm sure there's a few mistakes.

    If anyone would like some pointers, ideas of prices involved, or a push in the right direction just reply!


  • Closed Accounts Posts: 128 ✭✭W!zard


    Super points in the last post! :D

    I will just point out number 6 again .. Marketing is the key.

    When you get to the stage of 90% complete, launch the website. Get feedback, change the site with the feedback, build it around your new customers, increase the awareness with word of mouth from your customers, build more, increase your market / product reach, build again and then sell, sell, sell until the cows come home. :p

    Give yourself one year from pre-launch to review your new online business, as some months you go slow but then it will pick up again. It is all about positioning yourself, taking each step as a small but vital move towards the big picture you have right now.

    Best Wishes with it ! Very good advice from members here, do take it on board.


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  • Closed Accounts Posts: 303 ✭✭R3al


    nikitka wrote: »
    I am thinking to open a shop online... but i do not know how to do it...
    Does anybody has an internet shop or know how i can do it (experiences)?

    You will need to consider the payment options that you are going to offer your customers.

    If you have no online selling history you might find it more difficult to get an Internet Merchant Account from one of the high street banks which is required for credit/debit card payment processing (together with a payment exchange such as realex or elavon)

    Alternatives to a full IMA are third party processsors who act as the IMA and the payment service examples of these are Paypal and Worldpay and are generally easier to sign up for

    It is generally preferable to offer your customers multiple payment options such as paypal as well as credit/debit cards, the main drawback with paypal is that it does not process laser cards

    Regards


  • Closed Accounts Posts: 24 nikitka


    Hey Guys,

    There is many different ways of approaching selling online, and a number of factors that need consideration. All designs / site developments are specific to the nature of the product being sold, thankfully, most products can be sold quite well through pre - developed, free to use, ecommerce applications.

    1. Hosting / Domain Name

    You will need to get hosting, and register a domain name for your website. Hosting is basically your own space on a server somewhere (anywhere) where your website will live. There are three main players in Ireland for small to medium use; Register 365, Digiweb, and Blacknight. Your hosting can be provided by anyone, but if you are targeting the Irish market you are better off using an Irish host. The reason being the "show pages from Ireland" option you see on google.ie and a few other search engines will use the location of the Server to determine whether it is an Irish page or not.

    Domain Names can be registered at the same time as your hosting. To get a .ie domain you need to have a registered company, and then you have to convince the IEDR (the crowd that control the allocation of .ie domains), that you are entitled to the domain. If you have a registered beauty company, they won't leave you register carcare.ie.

    If you want to target the international market it would be no harm to register a .com as well. You can have the same site on both addresses.

    Hosting, 1 *.com domain and 1 *.ie domain will cost you ~ €80 ex Vat per year (ever year :))

    2. Website

    As mentioned by another poster you have some options. A good website is very, very important. There is a difference between a fancy expensive website, and a good website that a lot of people don't seem to get, they are not always the same thing!

    A custom designed and developed ecommerce site could easily run into 5 figures. This is not an option for a startup company. Even if someone has saved / borrowed, and has cash to invest, it is certainly not something I would recommend. There's no need for it (in my opinion). You need good prices, good marketing, word of mouth, good service, and an easy to use website. That's it!

    3. Ecommerce Software

    I have worked on a nice few online shops for people. www.prestashop is my favourite application at the moment. It is a pre designed, and configured application that you can install on your site. It needs some technical configuration initially (databases need to be created, it needs to be installed, permissions need to be set, and some design elements will need adjusting.) There is plenty of information about this available on the Internet. It's not overly complicated, but could be a bit daunting if you've never dabbled in web design before.

    All your products need to be added, it takes a couple of minutes to add each one. Input title, price, how many you have in stock, short description, long description, and pictures. This can all add up, depending on how many products you have.

    Prestashop allows you to input your shipping rates, and these will be calculated based on the products weight, before the customer checks out.

    4. Design

    google "magento templates" or "prestashop templates" some very good, affordable, designs out there.

    5. Payment

    If you have a credit card terminal there is nothing stopping you processing credit card payments yourself. This however, is not recommended. If you begin "handling" credit card details you need to ensure your site is secure. This requires an SSL certificate, an SSL cert will cost you ~ €150 per year. It also leaves yourself open to hassle if money goes walking from a customers account.

    The alternative is to use a payment processor. Realex are an Irish company that specialise in this, they are expensve tho, expecially for start ups.

    Paypal would be a better option, the charge 2.9% + $0.30 on every product sold. When the customer goes to the checkout, they are redirected to a paypal page displaying the order and the amount due. They can then enter their details on the paypal site, when finished they will be brought back to your site. By outsourcing the payment processing, it makes it very secure, customers will appreciate this. There is very little risk using paypal. If you try to pull a fast one on a customer, Paypal will refund them the money.

    6. Marketing

    This is the key, everything else is easy!

    Hope this helps, it's late, and I ain't reading that again so i'm sure there's a few mistakes.

    If anyone would like some pointers, ideas of prices involved, or a push in the right direction just reply!

    Thanks very very much for your time!!! I need a lot info about it, just not to fail


  • Closed Accounts Posts: 24 nikitka


    Guys, thanks very much for your info!!!!!:)


  • Registered Users Posts: 2,218 ✭✭✭padocon


    You could use Paypal. They are international & well known! Set up a buisness account, they explain it all online.


  • Closed Accounts Posts: 24 nikitka


    padocon wrote: »
    You could use Paypal. They are international & well known! Set up a buisness account, they explain it all online.


    OK,thanks, very good.:)


  • Registered Users Posts: 51 ✭✭blank_screen


    hi guys,
    I was just wondering, do I need cash register to run an online shop? Is it legal to sell stuff without it?


  • Registered Users Posts: 1,453 ✭✭✭spartacus93


    hi guys,
    I was just wondering, do I need cash register to run an online shop? Is it legal to sell stuff without it?

    no, you don't need one at all


  • Registered Users Posts: 51 ✭✭blank_screen


    so, what should I send to my customer as a proof of purchase or let say warranty?


  • Registered Users Posts: 26 radiodrive


    sorry posted twice !


  • Registered Users Posts: 26 radiodrive


    hi,
    I have just set up my own online shop through my own website. After viewing all the possible option doing it myself was by far the cheapest. I set the website up myself and with hosting and the .com it was 30E. I should point out that this was my first website. I have no experience prior to this site. Its basic but functional and plenty of room for further development.
    This is compared to the cheapest alternative of paying per month with a e-commerce solution, provided by another website.

    Depending on what your selling its might be you best option because the overheads are expensive enough.
    I use paypal as my payment option. its easy to set up but its does run expensive enough. Im pay £0.35 per transaction and then 1.2 percent of the total sale, which is high enough. However customers and myself feel safer with paypal. I', verified with paypal so paypal guarantee a full refund if anything were to happen.
    If you want a hand showing you how i set up my website pm me or ask here and i can show you how to go about it.

    if yu want to see what the cheaper alternative will get you, you can see my site @ www.dinobuy.com

    by the way this isnt shameless plugging!! i just cant get over how much doing this can cost when outsourced.


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  • Closed Accounts Posts: 303 ✭✭R3al


    so, what should I send to my customer as a proof of purchase or let say warranty?


    You will need to research the EU regulations on distance selling to find out exactly what your obligations are, you will also be subject to the Irish consumer act if you are selling to the Public


  • Closed Accounts Posts: 6,123 ✭✭✭stepbar


    I sorry OP, but it's an absolute waste of time if you

    A) have no idea what you want to sell,
    B) have not got a significant amount of capital to fund this and
    C) not got experience in the area (granted this point is not as important but it really does help if you know what you are doing). For example there's no point investing large amounts of money in a web commence solution if you have sh1te products to sell or even worse haven't got the market you are going to sell to honed down.

    It amazes me how some people just think they can put up a website and instantly think they have the ability to sell any sort of sh1te. And even worse some believe that people will actually buy! Online commerce is not as simple as sticking up a website and web shop. There are a lot more factors to consider.


  • Moderators, Business & Finance Moderators, Computer Games Moderators Posts: 10,462 Mod ✭✭✭✭Axwell


    radiodrive wrote: »
    if yu want to see what the cheaper alternative will get you, you can see my site @ www.dinobuy.com

    by the way this isnt shameless plugging!! i just cant get over how much doing this can cost when outsourced.

    Your site doesnt look right in IE7 which you should look into, if i came to it to buy something I would turn right back around and look elsewhere if an ecommerce site didnt look right, it just shouts unprofessional and gives off ideas of it maybe being a scam or a dodgey business.


  • Registered Users Posts: 26 radiodrive


    Axwell wrote: »
    Your site doesnt look right in IE7 which you should look into, if i came to it to buy something I would turn right back around and look elsewhere if an ecommerce site didnt look right, it just shouts unprofessional and gives off ideas of it maybe being a scam or a dodgey business.


    Thanks for the info axwell. Yeah i was wondering if such an issue was going to come up. The site was developed on a mac and so i have no way of testing it on IE7 but i will have to look into it. It seems to function properly on mozilla and safari. Sorry i better get back on topic.
    Yeah a dodgy looking site does not promote the best of image.

    As for the post earlier, i have to say that there is a wealth of information about e-commerce online. While having a specific product to sell is an advantage, the line I'm hoping to go down is offering a range of products. The key thing I'm hoping to provide is a wide range of products with the key factor that I'll be able to sell it far cheaper than my competitor's. On the marketing side ebay can be a great way at getting a customer base while it can be expensive.


  • Closed Accounts Posts: 37 ZumGirl


    From my experience, I think anyone starting out who wants a resonable online store (and does not have web development experience) you should go for an eCommerce package that you can pay for on a monthly basis.

    These packages offer very rich functionality for catalogue management, shopping cart, discount and review management, user and billing as well as a whole host of volume and traffic MI. I got some crazy quotes to create a custom shop for me, and the feedback I received is that my site does not look at all like a template. At this stage I reckon the shop can scale considerably before I need to consider changing to a more custom solution. The guys I went with are bluepark.co.uk ( I did assess quite a few) and I pay €45 (ish) a month.

    Anyone interested in having a look at the shop - www.makeitnatural.com


  • Registered Users Posts: 250 ✭✭aidan.connolly


    Hi, I use paypal as my payment provider on my Ecommerce website . The mian problem is that they can't process Laser payments. Over the past few months people are looking to use Laser instead of their credit card.


  • Registered Users Posts: 3,282 ✭✭✭Bandara


    radiodrive wrote: »
    hi,
    I have just set up my own online shop through my own website. After viewing all the possible option doing it myself was by far the cheapest. I set the website up myself and with hosting and the .com it was 30E. I should point out that this was my first website. I have no experience prior to this site. Its basic but functional and plenty of room for further development.
    This is compared to the cheapest alternative of paying per month with a e-commerce solution, provided by another website.

    Depending on what your selling its might be you best option because the overheads are expensive enough.
    I use paypal as my payment option. its easy to set up but its does run expensive enough. Im pay £0.35 per transaction and then 1.2 percent of the total sale, which is high enough. However customers and myself feel safer with paypal. I', verified with paypal so paypal guarantee a full refund if anything were to happen.
    If you want a hand showing you how i set up my website pm me or ask here and i can show you how to go about it.

    if yu want to see what the cheaper alternative will get you, you can see my site @ www.dinobuy.com

    by the way this isnt shameless plugging!! i just cant get over how much doing this can cost when outsourced.

    Sorry but your site is brutal, I would never trust it/buy anything from it as it just looks really two-bob.

    Not trying to offend, it is just my own personal opinion


  • Registered Users Posts: 26 radiodrive


    Hammertime wrote: »
    Sorry but your site is brutal, I would never trust it/buy anything from it as it just looks really two-bob.

    Not trying to offend, it is just my own personal opinion

    Hammertime,
    Cheers for the feedback, I take your point and i would be interested to hear more details if you had the time at some stage. As i said its the first attempt and probably a bit rushed. Don't worry no offense taken. As i said before i have no experience in web development and that shows.


  • Moderators, Business & Finance Moderators, Computer Games Moderators Posts: 10,462 Mod ✭✭✭✭Axwell


    radiodrive wrote: »
    As i said before i have no experience in web development and that shows.

    Yes it does show, but you said above you were shocked by the cost of outsourcing or getting a professional to this. A professional costs money because they are "a professional", your site is all over the place in IE7 (i havent even checked elsewhere) you said above you cant check it cos your on a Mac, actually you can but again this isnt your area of expertise. The navigation jumps all over the place depending what page you are on. The Dinobuy image on the left the same, the div for it isnt sitting right. Your meta tag keywords arent done correctly so are of no use either. Also the site looks nothing like an ecommerce site or a site that I could come visit and feel safe buying something off, I would feel I was taking a risk buying anything off this site and the chances are I would never receive my item. This is the impression given by your site and how it reflects your business and is the reason why you shouldnt skimp on a website, especially when its the key point of sale for your business.

    Anyways this is the business forum, I just happen to work at web design, most here dont so if you want advise from people that do this for a living pop over to the web development and design forum I would suggest.


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  • Registered Users Posts: 742 ✭✭✭Pixelcraft


    lots of good advice here, and exactly the reason why real websites costs real money. Just because you can build something, doesn't mean you should. Again, not to offend, there's no harm in DIY for learning, but don't try and compare that to a professional job.


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