We're having trouble with the Ryanair website today. As soon as we get as far as confirming a flight, Internet Explorer pops up a window with the usual error:
"Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience."
Also, it gives the option to Send/Don't Send an error report to Microsoft. When we do send, it just gives some information about having the latest Microsoft Updates.
There's also a message in the Event Viewer about an error with kernel32.dll.
Almost all the affected machines are running Windows XP with IE 7 and all the latest updates and Service Packs, but it has also occurred on our few Vista machines. We've tried disabling Windows Firewall and our Anti-Virus software (AVG Network Edition), but the same thing happens. We tried Ryanair Internet Support, their only suggestion was to switch off the Firewall.
We have a large number of machines with this configuration, and switching to another browser isn't an option.
Anyone encounter this problem over the past few days? Or anyone have any suggestions about what else we can try?