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[MERGED] Retailer Discussion Thread
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Mine wasn't as good...
2012-7-04 at 20:47 Online-Order
2012-7-10 at 15:24 The goods are ready for collection or assembling.
2012-7-11 at 09:54 The invoice was made.
2012-7-11 at 14:30 The goods were dispatched. - 2 package(s). Identcode(s):
Still. Hopefully DHL are quicker
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Another update, UPS delivered the package to the pixmnaia RMA center today. I checked on the RMA status page and they have not even acknowledged that they have received it. I guess I will wait till Monday and see. Anybody have experience going through the RMA process with them?
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I just got two emails from pixmania after posting angry messages on their facebook wall
the status has now changed to:
"Your product has been registered. Our service will make an initial analysis. We will inform you of the results of this first analysis as quickly as possible."
I bet you that they won't have a clue about the problem and just ship it back to me :mad:
and if your wondering, this seems to be a problem with the card as I have seen a couple of reviews/fourm posts about it
Here on newegg and on amazon US
I know its up to the retailers discretion which of the 3 r's they will offer you but still, most retailers have a policy where if it breaks within the first couple of months, they will offer a straight replacement or refund. they said it will take up to 21 working days to repair it
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Montgomerie wrote: »You lucky sons a bi.....
Still no update on mine. Nothing on the an post site. DHL still says 60%. Gonna send DHL and An Post a quick email. I'm hoping dhl can at least confirm it left Germany.
Mine said 60% until today, now it's 80%. Really a hundred though
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Contacted An Post by phone. Agent told me there is no record of this package on their system. He said to allow 7 working days for this but did also say there are daily flights from Germany to Ireland so he doesn't know why it wouldn't have arrived yet.
No response to email to DHL as of yet. Was hoping to have it today for my day off but will probably be the weekend at this stage... nuts! 0 -
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Even though my card has been with them for more than a week, the card has not even been examined by anybody. It appears like its sitting in the warehouse going nowhere. :mad: I have ordered from amazon, dabs, hardwareversand, komplett and they were all excellent. Pixmania on the otherhand are a f**** joke.
Maybe if I start to create some noise about how s*** they are, they will start to take notice. I am going to email the managing director and see if that gets me anywhere (but it probably won't) 0 -
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Even though my card has been with them for more than a week, the card has not even been examined by anybody. It appears like its sitting in the warehouse going nowhere. :mad: I have ordered from amazon, dabs, hardwareversand, komplett and they were all excellent. Pixmania on the otherhand are a f**** joke.
Maybe if I start to create some noise about how s*** they are, they will start to take notice. I am going to email the managing director and see if that gets me anywhere (but it probably won't)
I feel your pain!
Ordered a digital camera and sd card from them 2 summers ago. Camera came, no card. Trying to get through to them is near impossible. They wanted photos of the box to verify that it was intact when it arrived. Then they told me they would have to launch an investigation which could take up to 28 days :eek: Having completed that, they then said it was up to the courier to investigate! They then sent me a document to sign which said " I certify that the SD card wasn't not in the delivered parcel". I refused to sign due to the phrasing and complained about the english wording. I was sent a corrected version and eventually, something like 6-7 weeks later, I got sent a replacement SD card.
I'll never buy anything from them again.0 -
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