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EVision - basic 50 channel package HD??

  • 18-08-2015 12:17pm
    #1
    Spon Farmer
    Registered Users, Registered Users 2 Posts: 4,256 ✭✭✭


    Hi,

    Can anyone with eVision tell me if the standard package of 50 channels is HD?

    I have received different information over the Live Chat and by phone with Sales.

    Live Chat tells me all channels are 720p HD and the HD Add-On package is is only an upgrade to 1080 HD with a few extra channels like SyFy and History.

    The lady from Sales who took my call told me that the standard package only has a few "free HD channels" and names only RTÉ One and Two.

    So i the lady on the phone confused about 720p is or are Live Chat completely wrong and the basic set is only SD?

    Cheers.


Comments

  • #2
    Mountjoy Mugger
    Registered Users, Registered Users 2 Posts: 4,487 ✭✭✭Mountjoy Mugger


    These are the channels you'll get. Look closely; no HD channels amongst them.

    Scroll further down the linked page for details of their HD pack.


  • #3
    jaggiebunnet
    Registered Users Posts: 1,359 ✭✭✭jaggiebunnet


    RTE 1, RTE 2 and TG4 are the only free HD channels.


  • #4
    kooga
    Registered Users, Registered Users 2 Posts: 2,905 ✭✭✭kooga


    jaggiebunnet wrote: »
    RTE 1, RTE 2 and TG4 are the only free HD channels.

    but you have to ring them to get them turned on


  • #5
    Spon Farmer
    Registered Users, Registered Users 2 Posts: 4,256 ✭✭✭Spon Farmer


    Mountjoy Mugger wrote: »
    These are the channels you'll get. Look closely; no HD channels amongst them.

    Scroll further down the linked page for details of their HD pack.

    I've seen the website. That doesn't help because the website also contradicts itself, just as the various customers service branches are - like I said above.
    jaggiebunnet wrote: »
    RTE 1, RTE 2 and TG4 are the only free HD channels.

    Are you a current eVision customer?

    The guys on Live Chat were adamant that the "Essential package" is 720p and the HD pack is an upgrade to 1080p and a few extra channels.


  • #6
    jaggiebunnet
    Registered Users Posts: 1,359 ✭✭✭jaggiebunnet


    Spon Farmer wrote: »
    I've seen the website. That doesn't help because the website also contradicts itself, just as the various customers service branches are - like I said above.



    Are you a current eVision customer?

    The guys on Live Chat were adamant that the "Essential package" is 720p and the HD pack is an upgrade to 1080p and a few extra channels.

    Yep current cutomer. All channels are SD except for the free HD pack which is as i described above. tbh the guys on the website are pretty clueless.


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  • #7
    Spon Farmer
    Registered Users, Registered Users 2 Posts: 4,256 ✭✭✭Spon Farmer


    jaggiebunnet wrote: »
    Yep current cutomer. All channels are SD except for the free HD pack which is as i described above. tbh the guys on the website are pretty clueless.

    Agreed. He told me point blank that the Essential Package was HD.

    The "free HD channels"? How do I get those?

    The interface is great, the eVision boxes are nice and small. I also love that it is now nice and tidy in behind the TV because there is a lot less cables and wires.

    I didn't mind losing multiple simultaneous recordings on UPC for only two on eVision, but if recording two programmes we can't watch a third channel live. I didn't know that and it is silly.

    UPC isn't getting disconnected until next week so I'll see how eVision goes.;)


  • #8
    Spon Farmer
    Registered Users, Registered Users 2 Posts: 4,256 ✭✭✭Spon Farmer


    jaggiebunnet wrote: »
    Yep current cutomer. All channels are SD except for the free HD pack which is as i described above. tbh the guys on the website are pretty clueless.

    I was able to get back in touch with the guy that told me it was HD.

    He claims that the picture quality is 720p but is not.

    It is not a bad picture by any means but it isn't the quality everyone was telling it was.


  • #9
    jaggiebunnet
    Registered Users Posts: 1,359 ✭✭✭jaggiebunnet


    So go to this link, small print tells you this : https://www.eircom.net/tv/channels
    RTÉ One HD, RTÉ Two HD and TG4 HD are available free of charge to all customers able to receive HD channels.

    You will probably need to call up to get it added if it is not already there.


  • #10
    Spon Farmer
    Registered Users, Registered Users 2 Posts: 4,256 ✭✭✭Spon Farmer


    jaggiebunnet wrote: »
    So go to this link, small print tells you this : https://www.eircom.net/tv/channels



    You will probably need to call up to get it added if it is not already there.

    Thanks, I'm going to call them now.

    can you confirm that your non-HD channels are not HD?


  • #11
    jaggiebunnet
    Registered Users Posts: 1,359 ✭✭✭jaggiebunnet


    Spon Farmer wrote: »
    Thanks, I'm going to call them now.

    can you confirm that your non-HD channels are not HD?

    Confirmed. I have RTE 1 SD and RTE 1 HD for example. (although I removed the SD from the listing).


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  • #12
    Spon Farmer
    Registered Users, Registered Users 2 Posts: 4,256 ✭✭✭Spon Farmer


    jaggiebunnet wrote: »
    Confirmed. I have RTE 1 SD and RTE 1 HD for example. (although I removed the SD from the listing).

    Sorry

    I meant "can you confirm that your non-HD channels are not 720p"?

    That they are less quality than that.


  • #13
    kooga
    Registered Users, Registered Users 2 Posts: 2,905 ✭✭✭kooga


    jaggiebunnet wrote: »
    RTE 1, RTE 2 and TG4 are the only free HD channels.

    Tv3 hd is also included free of charge. but not utv ireland which is a bit inconsistent


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