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laptop freezing

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  • 23-01-2013 7:53pm
    #1
    blade1
    Registered Users Posts: 12,143 ✭✭✭✭


    hi,
    my laptop freezes after startup for a while.
    i have done a disc defrag and also a registry defrag.
    i don't think it's the hard drive as i put a new one in and it's still the same.
    i have scanned for issues and found none.
    it only freezes for the first 20 minutes or so.
    it freezes for about 20 seconds each time.
    it does it playing youtube or even on google,basically everything.
    can someone tell me what else i can do to find the problem please.


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    #2
    HelpWithIT
    Registered Users Posts: 276 ✭✭HelpWithIT


    blade1 wrote: »
    hi,
    my laptop freezes after startup for a while.
    i have done a disc defrag and also a registry defrag.
    i don't think it's the hard drive as i put a new one in and it's still the same.
    i have scanned for issues and found none.
    it only freezes for the first 20 minutes or so.
    it freezes for about 20 seconds each time.
    it does it playing youtube or even on google,basically everything.
    can someone tell me what else i can do to find the problem please.

    Is the laptop running hot? Could be overheating issue


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    #3
    FSL
    Registered Users Posts: 1,456 ✭✭✭FSL


    Have you got an AV programme set to scan on startup?


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    #4
    blade1
    Registered Users Posts: 12,143 ✭✭✭✭blade1


    HelpWithIT wrote: »
    Is the laptop running hot? Could be overheating issue
    Heat is ok and it runs ok after a while.


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    #5
    blade1
    Registered Users Posts: 12,143 ✭✭✭✭blade1


    FSL wrote: »
    Have you got an AV programme set to scan on startup?

    Do u mean anti virus?
    I have Avast and also mbam.
    Normal scans show no virus.
    Can I set one of those to scan on startup?


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    #6
    blade1
    Registered Users Posts: 12,143 ✭✭✭✭blade1


    ok, i've done a scan on startup and it said there was one virus in a PUP.
    i moved it to Avast virus chest.
    laptop hasn't freezed yet but it's early days yet.
    i was hoping to get more details of virus in virus chest but i can't see a way of doing this on Avast.


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    #7
    3ndahalfof6
    Registered Users Posts: 5,184 ✭✭✭3ndahalfof6


    How do you do a registry defrag, is this only possible in newer models?


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    #8
    blade1
    Registered Users Posts: 12,143 ✭✭✭✭blade1


    3ndahalfof6 wrote: »
    How do you do a registry defrag, is this only possible in newer models?

    I have a program called registry mechanic.
    My laptop is a 5 year old hp 550.


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    #9
    HelpWithIT
    Registered Users Posts: 276 ✭✭HelpWithIT


    It's good you found one virus, this can cause the symptoms you describe, now go to www.malwarebytes.org and download the free version of Malwarebyes, install (during installation untick the try Pro version) and update and then run a complete scan, once finished it may ask you to restart, this is an excellent programme and often finds stuff other programmes fail to find, to take that registry programme of your system, google and download cccleaner and run the cleaning and registry sections of it then you should be right as rain (-;


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    #10
    3ndahalfof6
    Registered Users Posts: 5,184 ✭✭✭3ndahalfof6


    HelpWithIT wrote: »
    It's good you found one virus, this can cause the symptoms you describe, now go to www.malwarebytes.org and download the free version of Malwarebyes, install (during installation untick the try Pro version) and update and then run a complete scan, once finished it may ask you to restart, this is an excellent programme and often finds stuff other programmes fail to find, to take that registry programme of your system, google and download cccleaner and run the cleaning and registry sections of it then you should be right as rain (-;

    When I download free stuff like this for some reason at some point I end up having to reset to factory settings, it is like I need to uninstall a lot of stuff to stop infighting.


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    #11
    blade1
    Registered Users Posts: 12,143 ✭✭✭✭blade1


    HelpWithIT wrote: »
    It's good you found one virus, this can cause the symptoms you describe, now go to www.malwarebytes.org and download the free version of Malwarebyes, install (during installation untick the try Pro version) and update and then run a complete scan, once finished it may ask you to restart, this is an excellent programme and often finds stuff other programmes fail to find, to take that registry programme of your system, google and download cccleaner and run the cleaning and registry sections of it then you should be right as rain (-;
    have them already and malwarebytes showed nothing but it probably would have if i done a startup scan with it


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    #12
    HelpWithIT
    Registered Users Posts: 276 ✭✭HelpWithIT


    The two programmes mentioned don't install any advertising or spyware programmes, that's why I recommend them. Some "registry fixing " programmes bring in all kinds of crap adn cause problems (-;


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    #13
    blade1
    Registered Users Posts: 12,143 ✭✭✭✭blade1


    HelpWithIT wrote: »
    The two programmes mentioned don't install any advertising or spyware programmes, that's why I recommend them. Some "registry fixing " programmes bring in all kinds of crap adn cause problems (-;

    yeah,those two are good alright.
    the registry program i have is a paid version.
    i find it good,seems to speed up my laptop;)


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    #14
    blade1
    Registered Users Posts: 12,143 ✭✭✭✭blade1


    day 2 and still hasn't froze so looking good.


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