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Best practices for resolving GWX issues

mrtom · 2015-08-01 15:36:26

A clean and tidy computer is the key requirement for avoiding problems with GWX. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always…

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01-08-2015 4:36pm

#1

mrtom

Registered Users Posts: 677 ✭✭✭

Join Date: July 2009

Posts: 443

A clean and tidy computer is the key requirement for avoiding problems with GWX. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.
Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off doing a repair of your installation, or in the case of Windows 8, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

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