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Help - Photoshop CC 2014 wont open / when restored

  • 30-07-2015 6:20am
    #1
    Conology
    Registered Users Posts: 497 ✭✭


    Hi
    I was using Photoshop CC 2014 up until yesterday when I saw an upgrade to Photoshop 2015 available.
    I downloaded the 2015 trial version without realising it would overwrite my original CC 2014 version.
    I seem to have lost access to my CC 2014 version and Adobe wants me to buy or pay a monthly fee for the 2015 version after the trial etc.
    I tried to restore my Laptop settings back to a date prior to yesterday and I managed to recover the CC 2014 version ... but ?? ....it will not open for me when I click on it.

    Can anyone advise what I can do to open it again ( Layman's terms please )

    Thank you


Comments

  • #2
    mordeith
    Registered Users, Registered Users 2 Posts: 5,278 ✭✭✭mordeith


    Conology wrote: »
    Hi
    I was using Photoshop CC 2014 up until yesterday when I saw an upgrade to Photoshop 2015 available.
    I downloaded the 2015 trial version without realising it would overwrite my original CC 2014 version.
    I seem to have lost access to my CC 2014 version and Adobe wants me to buy or pay a monthly fee for the 2015 version after the trial etc.
    I tried to restore my Laptop settings back to a date prior to yesterday and I managed to recover the CC 2014 version ... but ?? ....it will not open for me when I click on it.

    Can anyone advise what I can do to open it again ( Layman's terms please )

    Thank you

    I'm surprised the trial overwrote the original but anyway how did you install the 2014. Do you have a disc or installation package? Do you stil have the license key?


  • #3
    Conology
    Registered Users Posts: 497 ✭✭Conology


    mordeith wrote: »
    I'm surprised the trial overwrote the original but anyway how did you install the 2014. Do you have a disc or installation package? Do you stil have the license key?

    Answer is "No" to all 3 Q's.


  • #4
    mordeith
    Registered Users, Registered Users 2 Posts: 5,278 ✭✭✭mordeith


    Conology wrote: »
    Answer is "No" to all 3 Q's.

    I presume you don't have a legit copy then? It's possible that the trial somehow reset the crack. Not sure there is anything further I can suggest.


  • #5
    Conology
    Registered Users Posts: 497 ✭✭Conology


    I actually don't know if it's legit or not as Photoshop was on the Laptop when I got it about 8 months ago from a friend who was not using it.
    Thanks for your feedback - if anyone else can offer a suggestion please let me know.
    Thank you


  • #6
    ED E
    Registered Users, Registered Users 2 Posts: 36,169 ✭✭✭✭ED E


    Considering photoshop is VERY expensive if you were just given it it wasn't a legit copy most likely. The update wiped the cracked file out.

    You'll have to buy/subscribe. Any other methods cannot be discussed here.


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  • #7
    Conology
    Registered Users Posts: 497 ✭✭Conology


    ED E wrote: »
    Considering photoshop is VERY expensive if you were just given it it wasn't a legit copy most likely. The update wiped the cracked file out.

    You'll have to buy/subscribe. Any other methods cannot be discussed here.

    Ok, thank you both for your help


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