[MERGED] Retailer Discussion Thread

I was in the middle or ordering and then suddenly I came across something weird.

https://www1.hardwareversand.de/home.jsp
I'm ordering off them.

Here is the weird thing:
When I put in my address, it asks for my street address in one box and my house number in another box.
________________________________________________________
Example:
Street name: House number:
Fakestreet, 123
_________________________________________________________
So it doesn't ask for town, so I put it beside the street name.
And so on the next page it says:

To be delivered to:
_____________________
Fakestreet, Town 123
Dublin
Ireland.
_________________________

I have a bad feeling if I ordered, I would never see it.
I tried putting my house number in the street box, just before the street name, but then it says I have to enter in a house number.

Another question about number:
When it asks for a number, do you put 0035387_____ and the rest of the mobile number, or do you just put your mobile number in and ignore the +353 bit?

Dublin doesn't have Zip codes, right??


:eek::mad:
(That's how stressed I am)

Thanks for that.

I clicked on credit transfer...oh god it's all in german!! AHH!!!!

I got my parts from HWVS this morning.

But the address had left out the Town and county so it was delayed in getting to me.
So it just had:
Estate and number,
Location in town,
Ireland

This happen anyone else before? I'm in Letterkenny so fair play to An Post for getting it to me.

DHL deliver from Germany to Ireland then An Post take over when it reaches Ireland.

An post will deliver it to you no problem. It's very unlikely they would lose a big package or two. I've always gotten my orders delivered fairly quickly. To pay by bank transfer just go to the bank or you can do it through online banking.

Libertewhite wrote: »

Perhaps you can explain these things to me if you've already done it?
Intended purpose:
Remittee account:

And where do you put in your order number?

Just look as these 3 pictures and they will explain it for you.

Tij da feen wrote: »

Just look as these 3 pictures and they will explain it for you.

http://youtu.be/AQ4NAZPi2js?t=12s

Genghiz Cohen wrote: »

http://youtu.be/AQ4NAZPi2js?t=12s

Hahahaha...epic

I'm sure you could find a few threads of people with HWVS problems too. That guy that's getting hung up on, for one. You're going to get bad stories with any retailer. I will admit that Dabs' customer service isn't the greatest (largely owing to not having a damn phone number), but mostly they're grand.

I know a bunch of people in the UK who will swear to never buy from Overclockers and to always use Scan, when I'd be the exact opposite. It just depends on personal experience. People's views are always going to be coloured by it.

Tea_Bag wrote: »

Hardwareversand.de

Placed an order Tuesday 4am, received confirmation E-mail + bank details at 9:10am, went to bank at 2:30pm, hardwareversand emailed me saying the packages (5 boxes totaling 50.4kg) has been handed over to DHL as of 5pm today. (Wednesday)

I'm sure most of ye don't care about this, but I thought anyone afraid to deal with HWVS would be interested. you're first order from them will take an extra day or two to get to Germany, but after that its allot faster.

using Ulster bank. they now do online transfers, but I needed to go to the bank anyway so did it manually. literally handed the teller my phone with the E-mail on it and he did the hard work of filling in the data. job done in less than 5min.

I'll update when I receive it.

Update as promised, the boxes arrived 5min ago.

a perfect 7 days, or rather 5 working days, which isn't too shabby.

they're not the fastest at replying to emails, you're better off ringing them when you need quick help, but if you haven't paid for the order,I wouldn't worry. start a new order and just pay for the new one, obviously referencing the correct order in your transfer. the older wrong one will be auto cancelled after a few days.

you can use the configuration thing then add the SSD manually at the end, and they'll build it in apparently, or save €20 and do it all yourself for a bit more fun. you also won't be afraid to take it apart later, and the satisfaction that comes with it.

there's a thread around here for people offering to help you do it for a cup of tea in almost every part of the country (limerick for me) and if you've any questions you can ask here.

Guys, can I save money using a VAT number on HWVS, or does it only apply to Irish companies?

Might be worth a look. Here's my (preliminary) build from both:

Item|Price
ASRock Z77 Extreme 4, Intel Z77, S 1155, DDR3, SATA III - 6Gb/s, SATA RAID, PCIe 3.0 (x16), D-Sub/ DVI-D/ HDMI, ATX|£114.92
Corsair Carbide Series 500R White Mid Tower Gaming Case w/o PSU|£89.98
650W PSU, XFX Pro Series Core Edition P1-650S-UKB9, 85% Eff', 80 PLUS Bronze, SLI/CrossFire, EPS 12V, Fan, ATX v2.3|£66.78
2 x 2GB MSI Radeon HD 7850 Twin Frozr III OC, 4800MHz GDDR5, 28nm, GPU 900MHz, DL DVI/HDMI/mDP|£359.47
Corsair H100 Hydro Series Extreme Performance CPU cooler, S775/1155/1156/1366/2011/AM2/AM3|£82.56
Samsung SH-S222AB/BEBE 22x DVD±R, 12x DVD±R, DVD+RW x8/-RW x6, SATA, Black, OEM|£13.18
8GB (2x4GB) Corsair DDR3 XMS3, PC3-10600 (1333), Non-ECC Unbuffered, CAS 9-9-9-24, 1.50V|£39.36
128GB Samsung 830 Series, SSD Basic Kit, SATA III, Read 520MB/s, Write 320MB/s|£94.94
Razer Deathadder ReSpawn Mouse, 3500dpi 3.5G Infrared Sensor|£44.82
Intel Core i5 3570K,1155, Ivy Bridge, Quad Core, 3.4GHz, 5 GT/s DMI, 650MHz GPU, 6MB Smart Cache, 34x Ratio, 77W, OEM|£167.94
Shipping|£7.99
Total|£1,083.54

Item|Price
Intel Core i5-3570K Box, LGA1155|€214.42
ASRock Z77 Extreme4, Sockel 1155, ATX|€129.53
2 x MSI R7850 TwinFrozr 2GD5/OC, 2048MB DDR5, PCI-Express|€452.36
Corsair Carbide Series 500R White, ATX, ohne Netzteil|€96.60
Corsair Hydro Series H100 (Sockel 775/1156/1366/AM2/AM2+/AM3/FM1)|€94.89
XFX PRO650W Core Edition Full Wired Power Supply|€76.21
LiteOn iHAS122-18 schwarz SATA|€17.38
8GB-Kit G.Skill Ares PC3-10667U CL9-9-9-24|€44.30
Razer DeathAdder Re-Spawn, USB, 3500 dpi|€46.18
Samsung SSD 830 128GB SATA 6GB's Paper Box|€112.34
Shipping|€18.99
Total|€1303.20

I'd get a keyboard off Scan if I'm ordering off them. So 40 quid in the difference (£1083 = €1340), anybody know what savings I'd get off Scan with the VAT code (parents business)

CPU in Scan is the tray version, £10 cheaper.

Fair play to anpost. My doorbell in my house is a bit wonky (in rings when it wants to ) the postman thought he could not hear the doorbell so he called again (knocked this time) instead of bringing it back to the depo From my prior experiences, anpost is better than any private courier (UPS, Fedex, etc)

In regards to pixmania, once your payment goes through, they dispatch pretty fast. I ordered this card which, for the price is pretty cheap. As you can see on that page the card looks like a reference 7850. I got a different card (sapphire 7850) . I am not complaining though

anyone ever buy from Aria.co.uk?

their prices arent bad, but im not sure what shipping is to Ireland. looks to be free to mainland UK..


EDIT:
OK tried an test run there.

google checkout is not supported to Irish addresses, but if you register with them (i had to use a postcode "M12 4AS", just their example underneath tbh,) cause REP 123/REP IRE/BT1 1AA etc dont seem to work, you can use paypal to checkout.

my test run was with 2 sets of ram, a DVD drive, an SSD and a storm trooper case, and delivery is was estimated to be £9.20. happy days I though, should be a good retailer, but limited stock.

EDIT2:

Just went further into the checkout process, and ive got a delivery total of £ 53.17. at least it says next day delivery.



tl;dr

aria.co.uk... dont bother.

Anyone know what the story is with ordering using paypal for HWS?

Seems easier then the bank transfer craic, anyone done it yet?

Pixmania are a absolute joke to deal with - and I have not even sent the faulty good away yet!

I called them up and aranged the RMA. They made a mistake on the "fault described" so I called them up again and told them what was incorrect. The operator sent me a new mail containing a new returns docket (with the same mistake they made previously) and shipping label and told me to arrange for a UPS to collect the parcel.

I called UPS up and arranged a collection. They called to my door and the courier refused to take the parcel as it contained the wrong shipping label. I told him it was for pixmania and he said he has heard a few horror stories about them :D

I called pixmania back up and told them what the story was. The operator did not even appologize to me for the mistake they made and told me they were going to send me out a new returns label in a few hours. Its now been 6 hours since I made the call and there is no sign of it.

Lesson learned - Do not order from pixmania. No matter how cheap the good is compared to other sites - Its not worth the hastle if something goes wrong. I might file a chargeback soon if they don't get the ball rolling.

Ryan451 wrote: »

Take a dump in the box and send it back to them.

LOL

I might consider doing it if I get nowhere with them

I made a bank transfer to HWVS using AIB online banking Tuesday evening. Pretty straighforward. Don't have any knowledge of other banks internet services though.

Currently trying to order same item from pixmania themselves, slightly more expensive. Now it doesn't accept the €7 summer discount code as I already used it on the cancelled order, and it's adding some warranty called 'zen affinity' for €31 which I can't seem to remove before paying.

Guess I'll have to look somewhere else. :mad:

ZeroThreat wrote: »

Currently trying to order same item from pixmania themselves, slightly more expensive. Now it doesn't accept the €7 summer discount code as I already used it on the cancelled order, and it's adding some warranty called 'zen affinity' for €31 which I can't seem to remove before paying.

Guess I'll have to look somewhere else. :mad:

When your at the checkout screen you can remove that zen crap. On the left hand side where it shows the pic of the product there is a link.

Actually a picture says 1000 words...
pix-zen.jpg