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three: internet access

d15ude · 2013-08-11 09:54:53

switched to 3 yesterday. was able to activate sim (can make calls and txt). manually configured apn settings (on huawei gs300) but can't get on to 3g or edge etc. speedtest.net (in differend areas of dublin): ping 675ms down 19kps up 31 kbps called tech support - useless. what can be done?

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11-08-2013 10:54am

#1

d15ude

Registered Users Posts: 315 ✭✭

Join Date: January 2008

Posts: 296

switched to 3 yesterday.
was able to activate sim (can make calls and txt).
manually configured apn settings (on huawei gs300) but can't get on to 3g or edge etc.

speedtest.net (in differend areas of dublin):
ping 675ms
down 19kps
up 31 kbps

called tech support - useless.

what can be done?

0

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#2 11-08-2013 10:59am
Pro Hoc Vice

Closed Accounts Posts: 6,087 ✭✭✭

Join Date: June 2013

Posts: 6072

The My3 service is down for upgrades till 8 am Monday, if you are still having trouble after that it may be a local cell issue. If you are not able to get a 3 signal then you are on the Vodafone network as they have an agreement with 3. But should all be ok by Monday.

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