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Tiffany's Chain

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  • 04-09-2009 8:11pm
    #1
    Fancy That
    Registered Users Posts: 137 ✭✭


    Hi all,

    For my 30th i decided to treat myself to a new tiffanys chain which my friend picked up for me in Boston. The second night i wore it the spring in the clasp broke through :(. A while later I was passing through Heathrow and dropped it into Tiffanys. I recieved it last week (2months later) and same thing again clasp broke.:mad: Its pretty clear that they just repaired the old clasp which i think was unfair. Given that the chain was only 1 month old surely a new clasp should have been fitted.

    Now i am left with a broken chain. So what i am asking you guys is if you have ever dealt with Tiffany's via mail and if so is it safe to do so. This chain cost me a few bobs and i really love it. I dont wan to risk posting it. Maybe i would be better taking it to local jewellers but then its gonna be some random clasp they fit.

    Any ideas....???


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    #2
    Pythia
    Registered Users Posts: 7,469 ✭✭✭Pythia


    Pop into Tiffany's in Dublin, explain the situation and see what they say.


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    #3
    Fancy That
    Registered Users Posts: 137 ✭✭Fancy That


    Oh i Didn't realise there was a Tiffany's inDublin...where are they based??


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    #4
    LadyE
    Registered Users Posts: 9,021 ✭✭✭LadyE


    They are in Brown Thomas


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    #5
    Fancy That
    Registered Users Posts: 137 ✭✭Fancy That


    But thats just Brown Thomas selling tiffanys stuff right?? Its not a Tiffanys shop ?? Doubt Brown Thomas will fix it for me....

    Thanks though...:)


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    #6
    Pythia
    Registered Users Posts: 7,469 ✭✭✭Pythia


    Fancy That wrote: »
    But thats just Brown Thomas selling tiffanys stuff right?? Its not a Tiffanys shop ?? Doubt Brown Thomas will fix it for me....

    Thanks though...:)

    No, it's a proper Tiffany's in BTs. I got a charm bracelet repaired there which I bought in the US.


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    #7
    shoeaholic
    Closed Accounts Posts: 34 ✭shoeaholic


    Does anyone know if Tiffany clean your jewlery in Dublin? I have a necklace that I bought in Dublin and one bought in America and both have lost their shineyness! Just wondering if I drop them in will they clean them on the spot or do they send them off and if there is a charge?

    Oh btw...I do have one of the cleaning clothes for sterling silver but it doesn't really make much of a difference!


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    #8
    bnagrrl
    Registered Users Posts: 996 ✭✭✭bnagrrl


    Tiffany in BT cleaned the diamond in my engagement ring for me for free and it only took about 5 mins.
    The sales rep told me to get the platinum polished it would take 3 working days as it has to be sent off to a jeweller and would cost €40.


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    #9
    Aoibhe1980
    Closed Accounts Posts: 5 ✭Aoibhe1980


    Does anyone know if I can exchange Tiffany's bought in London in the Brown Thomas Store without a receipt?

    Thanks in advance!


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    #10
    lainey316
    Registered Users Posts: 902 ✭✭✭lainey316


    Re: cleaning - Tiffany in BT can do a quick polish on the spot for free, or will send off a chain for cleaning for €25, takes about a week. I never actually dropped in my stuff so no idea how good it is.

    Aoibhe on returns, I'd be very surprised if they took it without a receipt since there is so much fake stuff available online.


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    #11
    Pythia
    Registered Users Posts: 7,469 ✭✭✭Pythia


    Aoibhe1980 wrote: »
    Does anyone know if I can exchange Tiffany's bought in London in the Brown Thomas Store without a receipt?

    Thanks in advance!

    Just ring them. Why not be vague about it. I got present, not sure where from, can I exchange, I have all the packaging, etc.


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    #12
    Aoibhe1980
    Closed Accounts Posts: 5 ✭Aoibhe1980


    Thanks, I can probably get the receipt if it doesn't work, just wanted to be a bit more subtle about returning.


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    #13
    jtown
    Registered Users Posts: 754 ✭✭✭jtown


    Is there Tiffany's in BT Cork?


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    #14
    dee_mc
    Registered Users Posts: 7,175 ✭✭✭dee_mc


    jtown wrote: »
    Is there Tiffany's in BT Cork?
    No, only in BT Grafton St (only store in Ireland)


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    #15
    jtown
    Registered Users Posts: 754 ✭✭✭jtown


    dee_mc wrote: »
    No, only in BT Grafton St (only store in Ireland)

    Thanks - will have to order online so.


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