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Mint 16 Wifi suddenly stopped working

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  • 19-01-2015 4:42pm
    #1
    bobbygrant
    Registered Users Posts: 54 ✭✭


    The wifi on my laptop suddenly crashed and now I can only use a wired connection.
    Wireless wont turn on and it says my broadband wireless is Out of range.

    Anyone any suggestions, or is this most likely to be a hardware issue.


Comments

  • Options
    #2
    syklops
    Closed Accounts Posts: 18,969 ✭✭✭✭syklops


    From a shell can you paste the output of:

    lspci
    lsmod

    Thanks.


  • Options
    #3
    excollier
    Closed Accounts Posts: 1,576 ✭✭✭excollier


    You shouldn't be using Mint 16 now, support has stopped for this interim release - move up to Mint 17.1 as soon as possible, it has support until 2019.


  • Options
    #4
    bobbygrant
    Registered Users Posts: 54 ✭✭bobbygrant


    syklops wrote: »
    From a shell can you paste the output of:

    lspci
    lsmod

    Thanks.

    00:00.0 Host bridge: Intel Corporation Mobile 4 Series Chipset Memory Controller Hub (rev 07)
    00:02.0 VGA compatible controller: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller (rev 07)
    00:02.1 Display controller: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller (rev 07)
    00:1a.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 (rev 03)
    00:1a.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 (rev 03)
    00:1a.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 (rev 03)
    00:1a.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 (rev 03)
    00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03)
    00:1c.0 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 (rev 03)
    00:1c.1 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 2 (rev 03)
    00:1c.2 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 3 (rev 03)
    00:1c.4 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 5 (rev 03)
    00:1c.5 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 6 (rev 03)
    00:1d.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 (rev 03)
    00:1d.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 (rev 03)
    00:1d.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 (rev 03)
    00:1d.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 (rev 03)
    00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev 93)
    00:1f.0 ISA bridge: Intel Corporation ICH9M LPC Interface Controller (rev 03)
    00:1f.2 IDE interface: Intel Corporation 82801IBM/IEM (ICH9M/ICH9M-E) 2 port SATA Controller [IDE mode] (rev 03)
    00:1f.5 IDE interface: Intel Corporation 82801IBM/IEM (ICH9M/ICH9M-E) 2 port SATA Controller [IDE mode] (rev 03)
    02:00.0 Network controller: Intel Corporation PRO/Wireless 5100 AGN [Shiloh] Network Connection
    85:00.0 Ethernet controller: Broadcom Corporation NetLink BCM5787M Gigabit Ethernet PCI Express (rev 02)
    86:02.0 FireWire (IEEE 1394): LSI Corporation FW322/323 [TrueFire] 1394a Controller (rev 70)

    Module Size Used by
    ufs 74890 0
    qnx4 13317 0
    hfsplus 107516 0
    hfs 54677 0
    minix 36140 0
    ntfs 97369 0
    msdos 17332 0
    xfs 912236 0
    jfs 181348 0
    btrfs 835954 0
    raid6_pq 97812 1 btrfs
    libcrc32c 12644 2 xfs,btrfs
    xor 21411 1 btrfs
    dm_crypt 23177 0
    snd_hda_codec_analog 15049 1
    arc4 12608 2
    iwldvm 232285 0
    snd_hda_intel 56451 3
    snd_hda_codec 192906 2 snd_hda_intel,snd_hda_codec_analog
    mac80211 630653 1 iwldvm
    hp_wmi 14062 0
    sparse_keymap 13948 1 hp_wmi
    snd_hwdep 13602 1 snd_hda_codec
    snd_pcm 102099 2 snd_hda_codec,snd_hda_intel
    dm_multipath 22873 0
    scsi_dh 14882 1 dm_multipath
    snd_page_alloc 18710 2 snd_pcm,snd_hda_intel
    snd_seq_midi 13324 0
    coretemp 13435 0
    snd_seq_midi_event 14899 1 snd_seq_midi
    iwlwifi 169932 1 iwldvm
    snd_rawmidi 30144 1 snd_seq_midi
    snd_seq 61560 2 snd_seq_midi_event,snd_seq_midi
    hp_accel 26012 0
    cfg80211 484040 3 iwlwifi,mac80211,iwldvm
    kvm 451552 0
    lis3lv02d 20156 1 hp_accel
    snd_seq_device 14497 3 snd_seq,snd_rawmidi,snd_seq_midi
    bnep 19624 2
    snd_timer 29482 2 snd_pcm,snd_seq
    joydev 17381 0
    input_polldev 13896 1 lis3lv02d
    serio_raw 13462 0
    rfcomm 69160 0
    lpc_ich 21080 0
    snd 69322 16 snd_hwdep,snd_timer,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec,snd_hda_intel,snd_seq_device,snd_hda_codec_analog,snd_seq_midi
    bluetooth 391136 10 bnep,rfcomm
    tpm_infineon 17372 0
    mac_hid 13205 0
    soundcore 12680 1 snd
    parport_pc 32701 1
    ppdev 17671 0
    lp 17759 0
    parport 42348 3 lp,ppdev,parport_pc
    binfmt_misc 17468 1
    squashfs 48362 1
    overlayfs 27916 1
    nls_utf8 12557 1
    isofs 39837 1
    dm_mirror 22135 0
    dm_region_hash 20862 1 dm_mirror
    dm_log 18411 2 dm_region_hash,dm_mirror
    psmouse 106678 0
    firewire_ohci 40409 0
    firewire_core 68769 1 firewire_ohci
    crc_itu_t 12707 1 firewire_core
    tg3 166442 0
    i915 783805 3
    ptp 18933 1 tg3
    wmi 19177 1 hp_wmi
    pps_core 19382 1 ptp
    i2c_algo_bit 13413 1 i915
    drm_kms_helper 55071 1 i915
    drm 303102 4 i915,drm_kms_helper
    video 19476 1 i915


  • Options
    #5
    philkav
    Registered Users Posts: 4 ✭philkav


    Might seem a bit obvious, but is there any chance you hit the hardware toggle switch for your wifi card and switched it off?


  • Options
    #6
    bobbygrant
    Registered Users Posts: 54 ✭✭bobbygrant


    philkav wrote: »
    Might seem a bit obvious, but is there any chance you hit the hardware toggle switch for your wifi card and switched it off?

    Obvious but correct! Thanks philkav. I hadn't even realised there was a wifi toggle switch as its a refurb laptop I only use occasionally.


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  • Options
    #7
    bobbygrant
    Registered Users Posts: 54 ✭✭bobbygrant


    excollier wrote: »
    You shouldn't be using Mint 16 now, support has stopped for this interim release - move up to Mint 17.1 as soon as possible, it has support until 2019.
    Cheers, hadn't realised there was a new version of Mint.


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