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vostro laptop screen freezing

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  • 28-09-2007 2:49pm
    #1
    Markjf
    Registered Users Posts: 173 ✭✭


    Hi Guys,

    I got a Dell Vostro 1000 laptop about two weeks and everything is running fine but twice in that two weeks the system completely locked up and on the screen there was vertical lines in different shades of gray, the only way to get it going again is to reboot using the power button.

    The system is

    AMD Turion 64x2 TL60
    2 GB ram
    120 hard drive
    ATI RADEON Xpress 1150
    Windows vista business

    I was thinking it may be a overheating problem or driver issue. I was wondering if anyone else have had problem with there’s.
    I ran the memory test as well just in case but all is well there.

    Thanks mark.


Comments

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    #2
    Ghost Train
    Registered Users Posts: 30,055 ✭✭✭✭Ghost Train


    might be best to return it since its new, sounds like a hardware issue... unless you were messing about with drivers at the time or doing something weird shouldnt happen.


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    #3
    Markjf
    Registered Users Posts: 173 ✭✭Markjf


    Well just been on the phone to Dell support an Indian guy walked me though flashing the Bios and updating the video card drivers,
    He said he would give me a call back on Monday morning to see if the problem comes up again.

    Thanks eolhc, I know a bit about computers but you are right with it being so new why spend hours trying to sort it out myself.

    Mark


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    #4
    Ghost Train
    Registered Users Posts: 30,055 ✭✭✭✭Ghost Train


    Hope it fixes it for you

    Actually, my current dell laptop, the day it was delivered from dell would not boot into windows properly, not a great sign. Luckily updating the graphics drivers fixed things.


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