SUSI Grant application

forrest gump · 15-10-2014 6:54pm

Just to let people know where SUSI are at the moment, got awarded today docs were received on the 31st of July.
Efficient bunch of w@?kers!!!!

ramonarosie · 15-10-2014 6:57pm

Anyone know the likely hood of my getting money on friday? I'm kinda broke

Yabazza · 15-10-2014 8:00pm

jjll wrote: »

Does awarded mean its 100% maintence and fees

From what I've gathered, "Awarded" means you've got the whole lot; "Fees Only" means just that. Don't take that as gospel though.

Yabazza · 16-10-2014 1:20pm

My folks just told me I got a letter from SUSI looking for more info, and they want it before 28th October. SUSI have no sense of irony or shame. I'm frustrated beyond belief.

Gipo3 · 16-10-2014 1:29pm

Just got email saying I will get first payment tomorrow (awarded couple of weeks ago).

Owryan · 16-10-2014 1:31pm

Gipo3 wrote: »

Just got email saying I will get first payment tomorrow (awarded couple of weeks ago).

same

, got approved last week.

thank fook thats it till next May or till susi screw up a payment

OkeyDoke12 · 16-10-2014 2:41pm

Yabazza wrote: »

My folks just told me I got a letter from SUSI looking for more info, and they want it before 28th October. SUSI have no sense of irony or shame. I'm frustrated beyond belief.

What other information do they need?

Protest the Zero · 16-10-2014 6:29pm

Yabazza wrote: »

My folks just told me I got a letter from SUSI looking for more info, and they want it before 28th October. SUSI have no sense of irony or shame. I'm frustrated beyond belief.

No sense of irony eh?

Still though, I'm in the same boat...well, punctured dinghy. I think no email means no money

Vayda · 16-10-2014 7:43pm

Yabazza wrote: »

My folks just told me I got a letter from SUSI looking for more info, and they want it before 28th October. SUSI have no sense of irony or shame. I'm frustrated beyond belief.

I got home to the same letter. Asking for extra documentation, when I specifically sent everything they asked. Going to call them tomorrow and find out exactly what they need.

mountcisco · 16-10-2014 8:16pm

jjll wrote: »

Does awarded mean its 100% maintence and fees

FYI I got "Awarded", and the letter said 50% maintenance (adjacent) and 100% fees.

Annasopra · 17-10-2014 12:01am

For people who are being requested extra documentation I would suggest 2 things.

1 use susis complaint process. Its on their website
2 also lodge a complaint with all of your local TDs

KhAoS_ThEoRy · 17-10-2014 12:18am

jjll wrote: »

Does awarded mean its 100% maintence and fees

Just to let you know, I've received "awarded" status through the online tracker and got a letter two days later awarding 100% maintenance (non-adjacent) and 100% fees.

T0001 · 17-10-2014 12:22am

Money is in lads!!!!!!!!! woooop!!!!!!!!!!!!!!!!!!!!

FlyingIrishMan · 17-10-2014 1:24am

T0001 wrote: »

Money is in lads!!!!!!!!! woooop!!!!!!!!!!!!!!!!!!!!

Haven't gotten anything here. Not to sound greedy but do we get September and October this month? The email I got yesterday only listed the amount I should be getting for October.

Hollister11 · 17-10-2014 1:26am

FlyingIrishMan wrote: »

Haven't gotten anything here. Not to sound greedy but do we get September and October this month? The email I got yesterday only listed the amount I should be getting for October.

Your paid October to june

GingerNut93 · 17-10-2014 11:08am

Just checked online and it says awarded

Anyone any idea what i get now

Ceady · 17-10-2014 12:08pm

It's not near enough to cover college materials and travel

But what can you do!

Outkast_IRE · 17-10-2014 9:24pm

Finally got awarded today . Had completed application in since 11th july

Hollister11 · 17-10-2014 10:07pm

I had all documents since June. During final assessment a month ago they requested 2 more documents that weren't originally asked for. I sent hen in within 3 days. Will this affect my grant application time ?

Annasopra · 18-10-2014 8:52am

Hollister11 wrote: »

I had all documents since June. During final assessment a month ago they requested 2 more documents that weren't originally asked for. I sent hen in within 3 days. Will this affect my grant application time ?

Impossible for us to say. Only SUSI heldesk can answer.

taytobreath · 18-10-2014 7:21pm

Hollister11 wrote: »

I had all documents since June. During final assessment a month ago they requested 2 more documents that weren't originally asked for. I sent hen in within 3 days. Will this affect my grant application time ?

i was in the same boat as u, i sent in my last 2 documents about 2 weeks ago and i got awarded this morning.
any day now u should know

Fanner487 · 19-10-2014 10:12pm

I don't want to sound greedy or anything but I received my first payment from SUSI on Friday but only received the October payment and not the September one. Does anybody know when I will get the September one or if I will get it at all?

FlyingIrishMan · 19-10-2014 10:13pm

Fanner487 wrote: »

I don't want to sound greedy or anything but I received my first payment from SUSI on Friday but only received the October payment and not the September one. Does anybody know when I will get the September one or if I will get it at all?

Someone above said that you only get paid Oct - June. I was full sure someone told me that you get backpaid for September, but I guess not.

Fanner487 · 19-10-2014 10:32pm

FlyingIrishMan wrote: »

Someone above said that you only get paid Oct - June. I was full sure someone told me that you get backpaid for September, but I guess not.

Yeah people told me you get the back payment included in the October payment. I sent an e-mail anyway so I'll find out tomorrow

WeHaveToGoBack · 19-10-2014 10:34pm

There is no payment for September. You only get paid for nine months from October.

Sup08 · 19-10-2014 10:39pm

Yes ^^^ it's paid on your attendance. So you are paid in October based on the colleges return to SUSI of your attendance for September. A total of 9 payments up to June.

Boeing777 · 20-10-2014 10:36pm

Has anybody that sent documents back in August been awarded yet? I dread to think that SUSI are still only processing July applications at the moment.

Westeros · 20-10-2014 11:11pm

Boeing777 wrote: »

Has anybody that sent documents back in August been awarded yet? I dread to think that SUSI are still only processing July applications at the moment.

Some August applications have been awarded since October 10th (renewals).

Stephen6388 · 20-10-2014 11:29pm

SUSI since day one have been nothing but a disappointment. I started college the first year SUSI was set up and I have had classmates drop out as it took until May to sort out the issues. Some classmates stuck with it while others dropped out over pressure and being locked off college computers (essential for submitting college work) even though they got entitled to the grant almost a year after applying!!! A bit late.
In saying that SUSI was only set up that year and had more than enough problems. Although that is no fault of the students and no excuse for the slow process and stress they put students through.
Things have improved as far as I am aware and from experience first year always takes the longest as you are new to the system and they have to go through all the records of processing you and all your paperwork.
As long as your financial status does not change in the coming year/s then the process is a lot quicker.

I have to agree though, the current system is inadequate and stressful for students and parents chasing paperwork.

RobitTV · 21-10-2014 4:31pm

It's just unbelievable.

i sent an email got one this morning saying my form has now just only begun to start being assessed. And i should expect a "Update" within the next 2 Weeks!

i thought the assessment would be finished by now. It's hard enough as it is at the moment Travel expenses and teachers asking me for money also for certain materials.

And now the Mid-Term is here nearly and i'll have nothing to purchase any college stuff i need or basically do anything else. :cool:

As usual nothing surprises me anymore. And people wonder why so many Students have to drop out! I'll never understand why it takes so long to process grants as it should be a pretty straight forward thing and nobody will ever be able to answer the question.

Disappointed and Frustrated is a complete understatement.

questionmark · 21-10-2014 5:52pm

hey

has anybody doing a post grad heard back yet ?

black_magic · 21-10-2014 10:56pm

Nope. I applied for the postgraduate grant in May. They requested more documents in July, and more again at the beginning of October, so now I'm "queing for final assessment" since 16th. Fee's office want payment by 31st..or else! Needless to say I'm a bit stressed

questionmark · 22-10-2014 6:33pm

you have been queuing for final assessment since the 16th of October is it ? mine says i have been queuing since the 16th of September. have you tired speaking to someone in your fees office

black_magic · 22-10-2014 10:14pm

questionmark wrote: »

you have been queuing for final assessment since the 16th of October is it ? mine says i have been queuing since the 16th of September. have you tired speaking to someone in your fees office

Yes 0ct 16th. I had been queing since 8th July, but afew weeks ago they requested more docs, so I've been pushed back in the que now. Yet when I ring them up, they have no idea where abouts I am in the que or how long more I will be waiting. I've been to the fee's office once, the guy at the desk literally took out a post it note, stuck it down on the desk in front of me with €3k written on it, and said "you owe this NOW"..I haven't been back since! I'm just praying SUSI make a decision by the end of the month.

bri007 · 22-10-2014 11:50pm

Susi is a joke of a system, so unorganised and poorly run! A shambles to say the least

slaneylad · 23-10-2014 3:16am

Hi just wondering if someone was applying for the mature independent grant. What would be a complete list of all documents that what have to be sent

questionmark · 23-10-2014 7:12pm

black_magic wrote: »

Yes 0ct 16th. I had been queing since 8th July, but afew weeks ago they requested more docs, so I've been pushed back in the que now. Yet when I ring them up, they have no idea where abouts I am in the que or how long more I will be waiting. I've been to the fee's office once, the guy at the desk literally took out a post it note, stuck it down on the desk in front of me with €3k written on it, and said "you owe this NOW"..I haven't been back since! I'm just praying SUSI make a decision by the end of the month.

hope you get it sorted soon

Vayda · 23-10-2014 9:32pm

slaneylad wrote: »

Hi just wondering if someone was applying for the mature independent grant. What would be a complete list of all documents that what have to be sent

I applied this year as a mature independent student. I can't fully remember every document but I know some were proof of residence for 3-5 of previous years to your application of the course. Proof of residence from October (specifically October) from the previous year to show that you lived independently. There are some others, but I applied months ago, and didn't have the October part. They only requested that a few days ago =/

I had to contact my old landlord for a letter to send them. They'll want a letter of confirmation for BTEA if you've applied for that.

kleiner feigling · 24-10-2014 12:21am

I applied for postgrad fee contribution in early July and have been queued since 11th September (6 weeks).
Online it says the average wait for final assessment is 4-6 weeks but when I contacted them they said
they've revised their schedule and now use a queuing system to assess applications.
Absolute disgrace!
I've had to pay my fees up front while waiting and now I'm totally broke and have been avoiding buying
some materials that are essential to my course.
Has anyone been successful with post-grad applications yet?

Xshannymcx · 25-10-2014 3:03pm

kleiner feigling wrote: »

I applied for postgrad fee contribution in early July and have been queued since 11th September (6 weeks).
Online it says the average wait for final assessment is 4-6 weeks but when I contacted them they said
they've revised their schedule and now use a queuing system to assess applications.
Absolute disgrace!
I've had to pay my fees up front while waiting and now I'm totally broke and have been avoiding buying
some materials that are essential to my course.
Has anyone been successful with post-grad applications yet?

I have been queued since September 1st. I haven't gotten anywhere with susi on the phone or by email. Absolute Joke! (I'm not post-grad but I feel your pain)
Also missed out on an essential trip to be taken in January for my course

It was to be paid by Friday :L

Outkast_IRE · 26-10-2014 5:21pm

Xshannymcx wrote: »

I have been queued since September 1st. I haven't gotten anywhere with susi on the phone or by email. Absolute Joke! (I'm not post-grad but I feel your pain)
Also missed out on an essential trip to be taken in January for my course It was to be paid by Friday :L

If you are waiting since the first of september then you must of either applied very late or taken a long time to get them sent the correct documentation.

Its not ideal but unfortunately its really done on a first come first serve basis, with the order of priority being the date you fully completed the application with all documentation being sent in and accepted.

I have been dealing with such institutions for years and the only way to get anything in anywhere near a reasonable time frame is to get a perfect or near perfect application in first time, as soon as possible after the opening date.

Boeing777 · 26-10-2014 7:46pm

Outkast_IRE wrote: »

If you are waiting since the first of september then you must of either applied very late or taken a long time to get them sent the correct documentation.

I'm queued since 27th of August and no I didn't apply very late (nearing the last week in June) and no I didn't take long to send them the correct documentation (approx. 4 working days from receiving their letter). The system is quite simply a joke. It took SUSI 8 weeks to initially assess my application before they requested documents from me.

Outkast_IRE · 26-10-2014 8:35pm

Boeing777 wrote: »

I'm queued since 27th of August and no I didn't apply very late (nearing the last week in June) and no I didn't take long to send them the correct documentation (approx. 4 working days from receiving their letter). The system is quite simply a joke. It took SUSI 8 weeks to initially assess my application before they requested documents from me.

The system was open in the first week of may which is when i put in the application, i know simply from experience you need to be trying to apply that week and getting all supporting documentation in.

Look i am not defending SUSI, the system sucks, but you need to just accept that and do your best to be amongst the first to send stuff in.

If its any consolation to you one of my friends is queued since the 11th of august and he got sorted last week. So maybe another week or two will sort you.

Boeing777 · 26-10-2014 10:09pm

Outkast_IRE wrote: »

The system was open in the first week of may which is when i put in the application, i know simply from experience you need to be trying to apply that week and getting all supporting documentation in.

Look i am not defending SUSI, the system sucks, but you need to just accept that and do your best to be amongst the first to send stuff in.

If its any consolation to you one of my friends is queued since the 11th of august and he got sorted last week. So maybe another week or two will sort you.

Oh absolutely, but what annoyed me more was that I had to complete a new application because I "changed" course. I'm in third year now and I simply dropped a subject, but in doing that I basically changed the name of my degree. I would've applied sooner had I not already submitted the renewal for my old course and waited up to 2 weeks for SUSI technicians to wipe that off the system. It's a long story, but that's the long and short of it. And thanks for that, I didn't think they were processing August people yet so that's good to know

Outkast_IRE · 27-10-2014 1:05pm

Boeing777 wrote: »

Oh absolutely, but what annoyed me more was that I had to complete a new application because I "changed" course. I'm in third year now and I simply dropped a subject, but in doing that I basically changed the name of my degree. I would've applied sooner had I not already submitted the renewal for my old course and waited up to 2 weeks for SUSI technicians to wipe that off the system. It's a long story, but that's the long and short of it. And thanks for that, I didn't think they were processing August people yet so that's good to know

I know the feeling i was progressing from 3rd to 4th year, and as my 4th year is considered an "add-on" year i needed to re-apply all over again even though i was receiving the grant from 1st to 3rd year with no issues.

TheBoss11 · 27-10-2014 8:09pm

Anyone know when the next payment is?

bri007 · 28-10-2014 5:22pm

I emailed susi today for an update on my application, it's been awaiting final assessment since 05 august. This is what they sent me

Hi

Thank you for your message.

In regards to your query, you will receive a letter shortly in regards to the application. You should receive this within the next 7 - 10 days.

Should you have any further queries, please do not hesitate to contact us.

Kind regards,

SUSI Helpdesk

bri007 · 28-10-2014 6:46pm

Is this normal practice, as I always thought susi tell us to refer to the online tracker, so I am thinking now it's bad news if they say they are writing out to me, or else looking for more documents! So frustrating the whole process

Ghostbusthat · 29-10-2014 11:35am

Application this year has been a disaster. My circumstances changed significantly since I started the application so I had to be reassessed. They originally only wanted one piece of documentation which I sent off. Then they requested a birth cert, P60 and P21. We had to get in contact with the Tax Office which we did straight anyway to get the P21. No sign of it so we have been in there several times trying to sort it out. We were told then that we didn't need to send this to SUSI as they have access to all of these documents, therefore the tax office would not issue a P21 to us. Posted off the other documents thinking it was fine.
Today I have received a letter saying I am missing the P21 and need to submit it, despite the fact we included a note in the other documents explaining what the tax office had told us. They will not give us a P21. SUSI want the P21 but will not access it themselves, so my application is just in limbo and I have no idea what to do. Does anyone have any advice?

black_magic · 29-10-2014 11:47am

I applied in early May and I am still waiting for approval of postgraduate fees, so I feel your pain. I had a similar situation requesting docs from Dept of social protection, they too told me that SUSI have access to their system, and were reluctant to furnish my request. But you just have to a be persistent, and do not take no for an answer, keep ringing the tax office and you will get your letter eventually. It makes a HUGE difference if you speak to different people as well, some people genuinely do NOT want to help, but there are others that will go out of their way to help you. Perseverence is failing 9 times and succeeding the 10th. Best of luck!

SUSI Grant application

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