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PMs hinky?

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  • 28-07-2014 11:47am
    #1
    Qualitymark
    Closed Accounts Posts: 6,824 ✭✭✭


    I've twice sent a PM to another user in the past few days. The first time, I could see the PM but the other user never got it (and it's since disappeared from my own list too). The second time, I don't know if the other user has got it, but I can't see it in my list at all. What's going wrong? Here's the thread we were speaking on http://www.boards.ie/ttfthread/2057109448/2#post91466280
    Post edited by Shield on


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    #2
    Boards.ie: Niamh
    Boards.ie Employee Posts: 12,597 ✭✭✭✭✭Boards.ie: Niamh
    Boards.ie Community Manager


    Hi Qualitymark,
    You may not have selected to save PMs to sent items which is why you would not see them - you can change this setting in the Control Panel. If your second PM is not received again, please let me know. There are no known issues with PMs at the moment.

    How can I? User's guide to some features on the new site



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    #3
    Qualitymark
    Closed Accounts Posts: 6,824 ✭✭✭Qualitymark


    Thanks, Niamh. I haven't changed my settings to do anything different from what I was doing before. The person I was sending to saw neither PM.
    I've contacted the person through Twitter instead.


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    #4
    Gordon
    Registered Users Posts: 35,524 ✭✭✭✭Gordon


    Your setting for saving sent PMs in your sent folder is switched off in your User Control Panel, whether or not this has changed I don't know, but I'm looking at the setting now and it's off. Go here and tick checkbox: Save a copy of sent messages in my Sent Items folder by default


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    #5
    Qualitymark
    Closed Accounts Posts: 6,824 ✭✭✭Qualitymark


    Thanks, I've (re)done that now.


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    #6
    Gordon
    Registered Users Posts: 35,524 ✭✭✭✭Gordon


    Feel free to send me a PM to test.


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    #7
    Qualitymark
    Closed Accounts Posts: 6,824 ✭✭✭Qualitymark


    Didn't work, Gordon; I hit 'Submit' five times, but it wasn't a Fifty Shades of Grey scenario, no submission happened.


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    #8
    Gordon
    Registered Users Posts: 35,524 ✭✭✭✭Gordon


    What browser are you using? Can you whip it through another one?


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    #9
    Qualitymark
    Closed Accounts Posts: 6,824 ✭✭✭Qualitymark


    Tried on Chrome (this is Safari); message obediently disappeared, but is not showing on my list of PMs.


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    #10
    Ken.
    Closed Accounts Posts: 12,898 ✭✭✭✭Ken.


    Gordon, Try send Qulitymark a pm and see what happens.


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    #11
    Qualitymark
    Closed Accounts Posts: 6,824 ✭✭✭Qualitymark


    Right, Gordon, I got your PM and replied to it, and also added to and sent the earlier one. Both are showing in my PM list now, both as sent and as a field with the message typed into it.


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    #12
    Gordon
    Registered Users Posts: 35,524 ✭✭✭✭Gordon


    Seems working now, I wonder if there was an issue with Safari. I tried sending you one via Safari but it seems to have sent ok. (5.1.10)

    /edit - OK cool, hopefully fixed now then...


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    #13
    Qualitymark
    Closed Accounts Posts: 6,824 ✭✭✭Qualitymark


    I got yours from Safari too. Hm, don't think I'd trust the PM system in future, though.


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    #14
    Gordon
    Registered Users Posts: 35,524 ✭✭✭✭Gordon


    Don't see why, thousands of people use it without hitch.

    Were you on mobile or computer?


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    #15
    Qualitymark
    Closed Accounts Posts: 6,824 ✭✭✭Qualitymark


    On computer, Gordon. Thanks for the help.


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