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Lost/Stolen annual travel pass

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  • 04-07-2015 11:33am
    #1
    billyhead
    Registered Users Posts: 9,598 ✭✭✭


    My wallet was lost or stolen yesterday (pick pocket) and my annual suburban irish rail commuter card was in it. I understand it costs €15 to replace it but I was wondering how long it takes to get a new one a a I need it asap for work. I informed the administrators in my workplace via a logged helpdesk request yesterday afternoon.


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    #2
    LXFlyer
    Registered Users Posts: 17,560 ✭✭✭✭LXFlyer


    Generally a matter of days


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    #3
    thomasj
    Registered Users Posts: 4,789 ✭✭✭thomasj


    Presuming it is taxsaver, Irish rail will deal with it instantly, just get a letter from your employer stating they are aware you lost it along with reg no etc and bring it to the taxsaver office in Connolly station. It's in a corner sidedoor at the far end of Connolly, but its only open monday-friday

    Mine was lost and they couldn't replace it instantly as there were issues but they gave me a pass to last me until the replacement card was issued.


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    #4
    billyhead
    Registered Users Posts: 9,598 ✭✭✭billyhead


    thomasj wrote: »
    Presuming it is taxsaver, Irish rail will deal with it instantly, just get a letter from your employer stating they are aware you lost it along with reg no etc and bring it to the taxsaver office in Connolly station. It's in a corner sidedoor at the far end of Connolly, but its only open monday-friday

    Mine was lost and they couldn't replace it instantly as there were issues but they gave me a pass to last me until the replacement card was issued.

    Thanks for the feedback. Do you to think I would be allowed to use the train to get to work in the morning without the need for a ticket if I bring work photo id and explain that I lost the pass


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    #5
    LXFlyer
    Registered Users Posts: 17,560 ✭✭✭✭LXFlyer


    billyhead wrote: »
    Thanks for the feedback. Do you to think I would be allowed to use the train to get to work in the morning without the need for a ticket if I bring work photo id and explain that I lost the pass



    No - you will need to buy a ticket until you get your replacement annual pass.


    I'm afraid it is your responsibility to have a valid ticket for every journey you make.


    Without meaning to sound harsh, it was your fault that the ticket was lost/stolen. Unfortunately that means you have to buy a ticket.


    If you don't buy one, you risk being slapped with a penalty fare.


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