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Mobile phone insurance gadgetinsurance.com will not pay

  • 27-10-2014 1:04pm
    #1
    Craftytina
    Registered Users Posts: 6 ✭


    Hi I bought a Sony Xperia Z1 last December in Mr IPhon Drogheda and lost it two weeks ago. I did all that was requested and finally got reply on Thursday that it was not covered because Mr IPhon is not a VAT registered company(mr iphon told me they do not have the required turnover for VAT registration). Also insurance says it was not a new phone( apparently it was an unwanted, unused upgrade, which I bought as new) so second reason for not covering. Can anyone shed any light on this, is this right, and if so surely they should look for receipt before taking your money and causing all the unnecessary stress and hassle which has been caused when a person comes to make a claim.


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