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Mobile phone insurance

Richie1991 · 2012-10-17 18:53:27

Any1 have any idea if I claim off my phone insurance will they give me the same phone again or can I pay them extra for a more expensive phone, currently have the phone insured with 02 they have fixed the phone 3 times but still have the same problem, only have the phone 3 months on bill pay,

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17-10-2012 7:53pm

#1

Richie1991

Registered Users Posts: 51 ✭✭

Join Date: October 2011

Posts: 31

Any1 have any idea if I claim off my phone insurance will they give me the same phone again or can I pay them extra for a more expensive phone, currently have the phone insured with 02 they have fixed the phone 3 times but still have the same problem, only have the phone 3 months on bill pay,

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#2 18-10-2012 11:43am
Mossess

Registered Users Posts: 316 ✭✭

Join Date: May 2005

Posts: 263

Sounds like you have grounds to go back to O2 and demand a replacement as the phone is not performing as it should be.
If you were to make a claim on your insurance for any reason you might need to check that your not within a 6 month no claims period, and be aware you may have to pay the first 80-150 euros of the replacement cost. Depends on the cover

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