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upc price increase

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Comments

  • #102
    RainyDay
    Closed Accounts Posts: 6,925 ✭✭✭RainyDay


    Morf wrote: »
    Middle tv package is gone. It's either max is the basic package now.
    We always had the bottom of the range, basic package. MyUPC lists it as 'Digital Select Extra', but I can't find any reference to this on their website, presumably because they're not selling it anymore.

    Did anyone else find extra channels enabled?


  • #103
    icdg
    Moderators, Technology & Internet Moderators Posts: 11,862 Mod ✭✭✭✭icdg


    That was the Middle package. The basic pack was Digital Value and the top Digital Max. When I got NTL digital, what became Digital max was the only package so this is a sort of rowing back.


  • #104
    Morf
    Registered Users, Registered Users 2 Posts: 3,822 ✭✭✭Morf


    icdg wrote: »
    That was the Middle package. The basic pack was Digital Value and the top Digital Max. When I got NTL digital, what became Digital max was the only package so this is a sort of rowing back.

    None of the channels added are of any interest really so Digital Value with or without Horizon is far more appealing.


  • #105
    RainyDay
    Closed Accounts Posts: 6,925 ✭✭✭RainyDay


    RainyDay wrote: »
    We always had the bottom of the range, basic package. MyUPC lists it as 'Digital Select Extra', but I can't find any reference to this on their website, presumably because they're not selling it anymore.

    Did anyone else find extra channels enabled?

    Just found the answer to my own question in a 'price increase' email buried in my inbox:
    20 Extra TV Channels
    By 1 February 2015 we will have upgraded your TV pack, giving you 20 extra channels to choose from, including SyFy, Animal Planet, Disney and Disney Junior. That will bring the total number of channels to 100.


  • #106
    foxy_j
    Registered Users Posts: 293 ✭✭foxy_j


    hey there,

    Getting fed up of upc myself. Price increases with ongoing problems like when changing channels its keeps jumping to the on demand menu.

    I only saw the price increase email on the 9th of Feb just a couple of days outside the 30 period where you can cancel without penalty.

    So I've 30mb BB and basic tv. I was only €41.99 feb last for this last year and they were increasing bill to €49.99 so I called up and complained and was offered two months free and then package would be €48.99. worked out over 12 months as €41.99 p/m.

    With price increase and bill showing €48.99 my bill will go up to €55p/m.

    I tried ringing up but I was outside the 30 day period. Contract is up in april alright. Best they could do was €5 off for 6 months.

    I also asked about cancelling tv (was going get saorview) and keep the BB but works out at €40p/m- bit crazy!

    Should I call closer to end of contract date for a better deal?



    Thanks


  • #107
    bk
    Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 22,990 Mod ✭✭✭✭bk


    foxy_j wrote: »
    I also asked about cancelling tv (was going get saorview) and keep the BB but works out at €40p/m- bit crazy!

    Why? That is very reasonable price for such good broadband.

    Sky, Eircom, etc. all charge €50 to €55 for their broadband, which is about 1/4 of the speed!

    Also Eircom, Sky, Vodafone are all in the middle of raising their prices too at the moment and UPC actually dropped the prices of their broadband (120Mb/s went from €44 to €40 and 240Mb/s went from €55 to €45).


  • #108
    Harry Palmr
    Closed Accounts Posts: 40,061 ✭✭✭✭Harry Palmr


    Prices up, and tech support moved to the Philippines.


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