PP Hacked in 2010

We are contacting you to advise of the details of a cyber attack on our network in 2010. It did not involve any financial information or customer passwords, but some of your personal customer information was accessed by a third party. We take our responsibilities regarding customer data extremely seriously and we sincerely regret that this breach happened.

This information relates to data that was provided when you opened an account with us and contained your name, username, address, email address, phone contact number, date of birth and prompted question and answer. The full extent of the 2010 data breach only became known to us in recent months when Paddy Power took legal action to retrieve the compromised dataset.

We want to reassure you that we have no evidence this data has been used in any malicious way and that it is not possible to access your Paddy Power account with this information alone. We recommend that you review other websites where you use the same prompted question and answer as a security measure and update where appropriate.

Nothing is more important to us than the security and trust of our customers and please be assured that we have taken all the appropriate measures to resolve this incident. We are confident that we presently have the best in class software security to protect our customers' information. We have also liaised with the Office of the Data Protection Commissioner in relation to this incident.