Domain times out when no www is prefixed.

Media999 · 11-05-2014 4:54pm #1

Anyone know why a page would timeout when contacting through domain.com instead of www.domain.com

Ive just migrated to a new dedicated server.

Could it be the htaccess file or the domain setup?

Only IP was changed from what i can see.

gctest50 · 11-05-2014 4:55pm

DNS/webserver not setup properly

(this can break auth stuff if your visitors are a bit inconsistent -visit one day with www and the next day without and then whine about

it , you could redirect it, but there still may be whining )

apache , tell it to serve pages when asked without the www :

<VirtualHost *>
ServerName domain.com
ServerAlias www.domain.com
# ...
</VirtualHost>

IIS sort of craic :

http://support.simpledns.com/kb/a87/configure-web-site-access-with-without-www-domain-name.aspx

and add a line into the dns so you have

www.domain.com (yip thats us )

domain.com (yip thats us too )

i'm sure there is many other better ways
.

Media999 · 11-05-2014 4:56pm

Which record specifically? All i did was change the IP.

Jamie_ · 11-05-2014 4:56pm

It's not the DNS is it? You need to edit the .htaccess file to add a redirect.

Media999 · 11-05-2014 4:59pm

had this in HTaccess for literally years now and its worked fine.

RewriteEngine On
RewriteCond %{HTTP_HOST} !^www\.
RewriteRule ^(.*)$ http://www.%{HTTP_HOST}/$1 [R=301,L]

All i did was change IP to a different server.

DNS Propagation maybe?

Any ideas what file permission the htaccess should have. I have 644.

Media999 · 11-05-2014 5:04pm

Seems to work now. Htaccess was having no effect until i downloaded. saved and re uploaded.

File type maybe? Filezilla seemed to fix it.

mneylon · 12-05-2014 10:04am

Do you have A records for both domain.tld and www.domain.tld?
Even if the vhost in Apache isn't configured for both domain.tld and www.domain.tld you'd get to the server if there were A records - though it wouldn't load the vhost unless you're on a dedicated IP

oscarBravo · 12-05-2014 10:30am

Blacknight wrote: »

Do you have A records for both domain.tld and www.domain.tld?

Or an A for one and a CNAME for the other?

Media999 · 12-05-2014 10:47am

Blacknight wrote: »

Do you have A records for both domain.tld and www.domain.tld?
Even if the vhost in Apache isn't configured for both domain.tld and www.domain.tld you'd get to the server if there were A records - though it wouldn't load the vhost unless you're on a dedicated IP

Seems to be fine now.

A record for www and domain.com and MX record.

Then what i mentioned previously in the HTaccess which redirects non-www to www.

Any other implications with SEO or anything im not thinking of from this setup? I also have error pages redirect to root.

Domain times out when no www is prefixed.

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