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Dublin Bus Driver Insults Disabled Student

2

Comments

  • Closed Accounts Posts: 3,553 ✭✭✭Tarzana2


    Dublin Bus drivers can sometimes be a bit abrupt. But it's tough, you have to balance between being helpful to passengers and keeping the bus on schedule as best you can, so I think this the reason for a lot of their brusqueness.


  • Registered Users, Registered Users 2 Posts: 18,298 ✭✭✭✭VinLieger


    His union will be all over this like a hot rash and he will probably only get "reprimanded" with a weeks paid leave


  • Closed Accounts Posts: 3,389 ✭✭✭NachoBusiness


    I'm in the same boat as this young chap, I have a free travel pass for a disability not immediately apparent (I'm only 22) and I have also had a hard time off Dublin bus employees about it.

    I know like, 90% of their drivers/inspectors are fine no bother, but the 10% are a right pain.

    I had a pass for seven years after an accident left me with balance issues and I can tell you 99% of drivers would not even want to see my pass. Once they even got a hint of it being produced they'd look straight ahead and nod or grunt. Very few would say 'Grand' or 'Thanks' or eyeball the pass. I often stood there holding the pass for the driver to then get pissed off and say 'Yeah, okay!' aggressively. Which is cool, I get it but what that then leds to is that most people would then flash their pass for two to three seconds and then slowly walk on. Thousands of journeys I would do that.

    However, the problem with that is that now and again you would come across the biggest tosser going and once you'd show the pass and walk on they would then make an unholy show of you in front of the whole bus by pulling down their hatch and calling you back and complaining that you never fully showed them your pass and lecture you that you can't just flash the pass that you must wait for until the driver has examined it. Had one guy come up the stairs after me and just bit my tongue as he stood there ranting.

    Tbh, I think they do it as they get a hunch you have used a fake pass and they want the glory of catching you. That's the vibe I always got of those guys. I never felt that they were about how the pass was shown at all. I think they resort to that argument when they have presented with a legitimate pass. I should have complained about one guy once who made me take my pass out of the cover and told me that I should't have it in it's clear plastic cover. As I walked to my seat, and the bus took off again, another passenger said 'Pay no attention to him, he's spoiling for a fight' and I smiled and said 'Sure Dublin Bus gave me the plastic holder' and all of a sudden the bus braked hard and as I hadn't sat down, I fell backwards, grabbed the rail and just about pulled myself back up and driver says: "What did you just say to me?!" I didn't even have to say anything as the other passenger (guy was about 70 odd) starts roaring at him that I never said anything. He just drove on as if nothing had happened and as I was getting off I told him I would be reporting him and he said do what you like. Never did though as was bogged down with other stuff at the time.

    Anyway, that was the old passes and they were nothing but trouble. The newer ones that you can scan sound a lot better. People should have more privacy that way for a start. I always felt self conscious flashing my pass. Think many people do. They shouldn't of course but it's human nature.


  • Closed Accounts Posts: 2,563 ✭✭✭dd972


    Was told to 'f**k off' by one driver and called a 'prick' by another as I got off the bus, was just minding my own business on both occasions and had no prior exchange with them, they sum up everything about that miserable chip-on-it's-shoulder city.


  • Registered Users, Registered Users 2 Posts: 18,910 ✭✭✭✭gormdubhgorm


    In fairness the bus driver thought the student was a chancer and a smart@rse with a with a bus pass. He wasn't. However the way the bus driver reacted reacted escalated things. Bit of a non-story in my view. Yon don't need to "flash the pass" anymore you can just scan it. That tired student won't be flashing for a while on public transport! :D

    Guff about stuff, and stuff about guff.



  • Registered Users, Registered Users 2 Posts: 3,335 ✭✭✭Heckler


    Jesus Christ can people not just stand up for themselves anymore before whinging to social media and looking for likes.

    Take the pass back, call the driver a prick and sit down. If he goes further than that hes ****ed.

    OH me, me, me. **** off you as well you attention seeking whore.


  • Site Banned Posts: 167 ✭✭Yakkyda


    I've, in my experience have generally only had good interaction with Dublin bus drivers. Once, I had one chastise me (I was smoking just before I got on the bus) and paid a school boy fair, I was told that I owed more, said no, I'm going to school "you were smoking, you must be over 16,its x amount"(I was an auld looking 15 in fairness, funny now that I'm 31 with a beard I'm regularly mistaken for 24-26...) whipped out my school boy card and heard a load of grumbling about" ffs, little scum bag smoking at his age"

    Still laugh to me self about it to this day, and still see him fairly regularly, he always gives me the quare eye as well.

    The majority of them are sound, there was a long haired ginger French guy that used to drive on the 41 routes a few years back, a great character, great craic no matter what. Once seen him kick the dashboard after overloading the bus on a Friday evening into town(to shut the overlead buzzer up) , because he didn't want to leave anyone at the bus stops. An absolute gent, anyone that has come across him would surely remember him.


  • Registered Users, Registered Users 2 Posts: 41,104 ✭✭✭✭Annasopra


    KingBrian2 wrote: »
    When you use the pass you have to swipe it against the machine. I find it does not always work, it often goes red. Now I could see how that would be discomforting if this passenger had used the machine and it did not work. To get upset at the driver is silly. The driver has to operate a vehicle and prevent spoofers from getting on the bus.

    Actually thats the new travel pass. But a lot of people are still using the old ones.

    I work with people with disabilities. I regular board buses as a companion. The vast majority are fine. They just do their job. Some are really friendly. Some are sour dour drivers.

    It was so much easier to blame it on Them. It was bleakly depressing to think that They were Us. If it was Them, then nothing was anyone's fault. If it was us, what did that make Me? After all, I'm one of Us. I must be. I've certainly never thought of myself as one of Them. No one ever thinks of themselves as one of Them. We're always one of Us. It's Them that do the bad things.

    Terry Pratchet



  • Registered Users, Registered Users 2 Posts: 882 ✭✭✭moneymad


    waaaaaaaaaa


    Stand up for yourself and stop looking to get offended at every turn. He was obviously having a bad day, get over it.


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  • Registered Users, Registered Users 2 Posts: 41,104 ✭✭✭✭Annasopra


    moneymad wrote: »
    waaaaaaaaaa


    Stand up for yourself and stop looking to get offended at every turn. He was obviously having a bad day, get over it.

    I dont know if it happened that way or not but if it did, are you seriously excusing chasing and threatening the passenger?

    It was so much easier to blame it on Them. It was bleakly depressing to think that They were Us. If it was Them, then nothing was anyone's fault. If it was us, what did that make Me? After all, I'm one of Us. I must be. I've certainly never thought of myself as one of Them. No one ever thinks of themselves as one of Them. We're always one of Us. It's Them that do the bad things.

    Terry Pratchet



  • Registered Users, Registered Users 2 Posts: 882 ✭✭✭moneymad


    I dont know if it happened that way or not but if it did, are you seriously excusing chasing and threatening the passenger?
    Lets wait for the facts.


  • Registered Users, Registered Users 2 Posts: 2,200 ✭✭✭Arbiter of Good Taste


    The passenger was being a pr1ck. The bus driver wasn't reading it fast enough for him so he made a smart ar$e comment.

    And I seriously doubt the claim that the bus driver left his post and "chased" the passenger away. Sounds like serious embellishment to me.


  • Closed Accounts Posts: 423 ✭✭Clampdown


    moneymad wrote: »
    waaaaaaaaaa


    Stand up for yourself and stop looking to get offended at every turn. He was obviously having a bad day, get over it.

    I know, right? So what if you have a disease which causes your skeletal muscles to waste away! You should still be well fit for fighting with any hateful knuckledragging plonkers who want to have a go at you for politely confirming you have permission to enter their bus. What a wuss.


  • Registered Users, Registered Users 2 Posts: 19,802 ✭✭✭✭suicide_circus


    Clampdown wrote: »
    I know, right? So what if you have a disease which causes your skeletal muscles to waste away! You should still be well fit for fighting with any hateful knuckledragging plonkers who want to have a go at you for politely confirming you have permission to enter their bus. What a wuss.
    You mean doing his job?


  • Registered Users Posts: 557 ✭✭✭Walter Bishop


    dd972 wrote: »
    Was told to 'f**k off' by one driver and called a 'prick' by another as I got off the bus, was just minding my own business on both occasions and had no prior exchange with them, they sum up everything about that miserable chip-on-it's-shoulder city.

    Yeah this didn't happen.


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  • Closed Accounts Posts: 7,683 ✭✭✭Subcomandante Marcos


    I have a friend with MS, she was diagnosed when she was in her early twenties and by the time she was thirty she had to leave her job because she was no longer fit to work.
    She has good days and bad days. On a good day she's able to get about and full of energy, on a bad day she might not be able to walk twenty meters without a crutch.
    She has s travel pass, we got the bus together one time from Blackrock into Dublin city centre and the driver was a total ****, started saying stuff like "you don't look disabled to me, do you have photo ID?" and really upset her. I had to take her off the bus and wait for the next one because she was about to burst into tears because of how he was treating her. When I told him he was put of line he started getting mouthy with me until I asked him to come off the bus with me for a chat, that shut him up.


  • Registered Users, Registered Users 2 Posts: 6,705 ✭✭✭Badly Drunk Boy


    Menas wrote: »
    I agree. The time to go to the press is after the outcome of due process, if at all.

    The bus driver could be innocent here but in the mean time this heaps undue pressure on him.
    Exactly! If I did, something out of line at work, I'd expect it to be dealt with by my employer, unless it was something criminal. The thing of bringing it to the public for 'trial by internet' isn't on.

    It still doesn't mean that the driver can abuse people just because he's having a bad day.


  • Closed Accounts Posts: 423 ✭✭Clampdown


    You mean doing his job?

    There's a job that consists of swearing at people and calling them a C--NT? Dang it, I knew I was wasting my time in med school!


  • Registered Users, Registered Users 2 Posts: 19,802 ✭✭✭✭suicide_circus


    Clampdown wrote: »
    There's a job that consists of swearing at people and calling them a C--NT? Dang it, I knew I was wasting my time in med school!
    There is absolutely no supporting evidence that any of this happened, hence me slagging the Indo for even publishing it earlier in the thread. The driver is perfectly entitled to satisfy himself that the bearer of a FTP is legit.


  • Registered Users, Registered Users 2 Posts: 41,104 ✭✭✭✭Annasopra


    moneymad wrote: »
    Lets wait for the facts.

    No. I'm asking if it is true, Are you excusing it?

    It was so much easier to blame it on Them. It was bleakly depressing to think that They were Us. If it was Them, then nothing was anyone's fault. If it was us, what did that make Me? After all, I'm one of Us. I must be. I've certainly never thought of myself as one of Them. No one ever thinks of themselves as one of Them. We're always one of Us. It's Them that do the bad things.

    Terry Pratchet



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  • Registered Users, Registered Users 2 Posts: 73,478 ✭✭✭✭colm_mcm


    "I was feeling very tired and I asked him if he could see the pass
    I wonder what he actually said..


  • Closed Accounts Posts: 3,969 ✭✭✭Mesrine65


    My disabled son had his Free Travel Pass confiscated by a Bus Eireann bus driver during the school holidays, despite him explaining that he had applied for & was waiting for the new Public Services Card.

    He effectively left my son stranded, without a way of getting home, as he had no money with him.

    Complained to Bus Eireann via e-mail & have yet to receive an reply/explanation/apology.


  • Banned (with Prison Access) Posts: 86 ✭✭dublinstevie


    What is this topic all about?slate the driver forum?sure there may be grumpy drivers but the vast majority are fine and do their job to a high standard.The situation with the passenger with disabled pass,nobody knows the full story,so until you know the facts why dont you keep your comments to yourself and refrain from slagging bus drivers who have a very tough job at times in my opinion.


  • Closed Accounts Posts: 4,166 ✭✭✭Tasden


    Dublin Bus never take complaints seriously, so I applaud this customer for going to the press first, if it forces DB to do something about his complaint.

    I made a complaint recently about a bus driver being incredibly racist towards a passenger (not myself, I just witnessed it), and the complaint was acknowledged and they requested more info. Now i don't know what the outcome was or if they were just fobbing me off but it seemed to be at least looked at. And they were very polite to me too.


  • Closed Accounts Posts: 331 ✭✭The Masculinist


    I've been working as a bus driver with DB for the last two years now. I won't comment on this case as its under investegation but all I would say is theres two sides to every story.

    It is a stressful job driving such a big vehicle around narrow streets with so much traffic and cyclists. Last year someone crashed into me and injured themselves. Thankfully the bus was empty at the time-I just got a bit of a shock. Anyway it all had to be investigated and I was really nervous for the whole period, couldn't sleep at night etc. Turns out it was confirmed it was not my fault but I was really nervous. Apart from that I do like my job. I think people here are a lot more polite than say in London. I used to live there and I found equally the commuters and drivers alike were not very polite to eachother. It is definitely better here for the most part from my experience.

    As a side note one of my African colleagues has got some dogs abuse on some routes. He just ignores it and stays calm. A lot of it is passive aggression, like people complaining about his driving or that he is waiting too long at stops (for example when you have to wait until 23:30 if yu are the last bus even though you may arrive 10 minutes early). I have witnessed this myself when catching a lift with him, I think some people are definitely more aggressive to him because of his skin colour. His driving is fine and he is doing everything to the book. I have a lot of respect for him, he's just trying to do a job, I think he has to put up with a lot of crap for no reason. So there are two sides to everything, we get abuse too sometimes.

    About the bus passes, there are some fake ones floating about. This used to cost the company a lot of money and we were encouraged to be more vigilant. To be honest I think it's unfortunate that people who don't have "visible" disabilities get more scrutiny. I try and be polite about it, I just say "sorry, they've gotten very strict about checking passes, I have to just look at it a bit closer, just a moment". Its basically the truth. I have had a few people get smart at me, one man said "you don't believe me do ya" but he was grand when I gave it back to him. One woman said "are you saying I'm a fraud or something-noone else has ever checked it like this" and made a big scene. She also treathened to report me to my boss. I just told her I had to do this and can't speak for other drivers. I don't think she reported me as never heard anything, but this was extra stress on a busy day for no good reason. I just tried to stay calm but there's no need for these comments.

    All of this stress for about €25k per year. I'm not complaining-if I don't like it do something else etc. Fair enough. I'm just explaining why people get stressed and maybe cranky sometimes. I do try and do the best at my job, for example if I am at the last route and someone falls asleep I have dropped them back if their house is an ok distance away etc. You could actually get in trouble for doing that if anything happened. Try getting that service in London.


  • Registered Users Posts: 488 ✭✭The Sun King


    What is this topic all about?slate the driver forum?sure there may be grumpy drivers but the vast majority are fine and do their job to a high standard.The situation with the passenger with disabled pass,nobody knows the full story,so until you know the facts why dont you keep your comments to yourself and refrain from slagging bus drivers who have a very tough job at times in my opinion.

    You been a bus driver for long?


  • Registered Users, Registered Users 2 Posts: 29,144 ✭✭✭✭end of the road


    VinLieger wrote: »
    His union will be all over this like a hot rash

    well so they should considering that would be part of their job. to look out for one of their members who has had an allegation made against them.
    VinLieger wrote: »
    he will probably only get "reprimanded" with a weeks paid leave

    wrong, if he is guilty he will get a lot more then that. he may even be out altogether

    I'm very highly educated. I know words, i have the best words, nobody has better words then me.



  • Closed Accounts Posts: 2,563 ✭✭✭dd972


    Yeah this didn't happen.

    Erm, I was kinda....there... when it happened :rolleyes:


  • Registered Users, Registered Users 2 Posts: 14,310 ✭✭✭✭Cienciano


    dd972 wrote: »
    Erm, I was kinda....there... when it happened :rolleyes:

    Lol, you were minding your own business and he shouted "prick"? I really hope that happened, its brilliant!


  • Registered Users, Registered Users 2 Posts: 41,104 ✭✭✭✭Annasopra


    I've been working as a bus driver with DB for the last two years now. I won't comment on this case as its under investegation but all I would say is theres two sides to every story.

    It is a stressful job driving such a big vehicle around narrow streets with so much traffic and cyclists. Last year someone crashed into me and injured themselves. Thankfully the bus was empty at the time-I just got a bit of a shock. Anyway it all had to be investigated and I was really nervous for the whole period, couldn't sleep at night etc. Turns out it was confirmed it was not my fault but I was really nervous. Apart from that I do like my job. I think people here are a lot more polite than say in London. I used to live there and I found equally the commuters and drivers alike were not very polite to eachother. It is definitely better here for the most part from my experience.

    As a side note one of my African colleagues has got some dogs abuse on some routes. He just ignores it and stays calm. A lot of it is passive aggression, like people complaining about his driving or that he is waiting too long at stops (for example when you have to wait until 23:30 if yu are the last bus even though you may arrive 10 minutes early). I have witnessed this myself when catching a lift with him, I think some people are definitely more aggressive to him because of his skin colour. His driving is fine and he is doing everything to the book. I have a lot of respect for him, he's just trying to do a job, I think he has to put up with a lot of crap for no reason. So there are two sides to everything, we get abuse too sometimes.

    About the bus passes, there are some fake ones floating about. This used to cost the company a lot of money and we were encouraged to be more vigilant. To be honest I think it's unfortunate that people who don't have "visible" disabilities get more scrutiny. I try and be polite about it, I just say "sorry, they've gotten very strict about checking passes, I have to just look at it a bit closer, just a moment". Its basically the truth. I have had a few people get smart at me, one man said "you don't believe me do ya" but he was grand when I gave it back to him. One woman said "are you saying I'm a fraud or something-noone else has ever checked it like this" and made a big scene. She also treathened to report me to my boss. I just told her I had to do this and can't speak for other drivers. I don't think she reported me as never heard anything, but this was extra stress on a busy day for no good reason. I just tried to stay calm but there's no need for these comments.

    All of this stress for about €25k per year. I'm not complaining-if I don't like it do something else etc. Fair enough. I'm just explaining why people get stressed and maybe cranky sometimes. I do try and do the best at my job, for example if I am at the last route and someone falls asleep I have dropped them back if their house is an ok distance away etc. You could actually get in trouble for doing that if anything happened. Try getting that service in London.

    Bus drivers only earn 25k a year? seriously?

    It was so much easier to blame it on Them. It was bleakly depressing to think that They were Us. If it was Them, then nothing was anyone's fault. If it was us, what did that make Me? After all, I'm one of Us. I must be. I've certainly never thought of myself as one of Them. No one ever thinks of themselves as one of Them. We're always one of Us. It's Them that do the bad things.

    Terry Pratchet



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  • Registered Users, Registered Users 2 Posts: 14,005 ✭✭✭✭AlekSmart


    Bus drivers only earn 25k a year? seriously?

    http://www.dublinbus.ie/en/Human-Resources/Professional-Bus-Drivers/
    You will be employed to operate scheduled services covering late shifts on a 4-day week from Thursday to Monday with the opportunity to progress to a 5-day week with rotating shifts.

    Salaries begin at €565.95 per week (4-day week inclusive of shift), increasing to €769.74 (5-day week inclusive of shift).

    Or...as an alternative to dealing with the public...one could try a support role...?

    Engineering Operative perhaps ?

    http://www.dublinbus.ie/en/Human-Resources/Meet-and-Greet-Employees1/
    Salary: 8 year scale (1st year €448.43 – 8th Year €502.51), 39 hour week


    Men, it has been well said, think in herds; it will be seen that they go mad in herds, while they only recover their senses slowly, and one by one.

    Charles Mackay (1812-1889)



  • Registered Users Posts: 120 ✭✭Azrel


    AlekSmart wrote: »
    Salaries begin at €565.95 per week (4-day week inclusive of shift), increasing to €769.74 (5-day week inclusive of shift).

    How many years does it take to reach €769.74 / week? That's a very good salary.


  • Posts: 2,799 ✭✭✭ [Deleted User]


    He was able to outrun driver? But too tired to hold ticket?


  • Closed Accounts Posts: 331 ✭✭The Masculinist


    Bus drivers only earn 25k a year? seriously?

    I should have specified. I earn just over €30,000 gross which works out at €25,000 net. From that I pay to rent an apartment in Dublin and have a few mouths to feed. Honestly I don't have much left in my bank account before pay day, but I guess I am not unique in that at all. I'm not complaining about the wages, in general I like me job and I am grateful to have it. I came back from the UK a few years ago and essentially made a career change but I am happy with my lot.

    The point of my post was not the salary, if I am not happy I can go do something else, that's fair enough. I just wanted to point out that the job can be stressful.

    If the lad in the story is telling the absolute truth then the driver was out of order, but as I say there are two sides to every story and we have only heard one. Wait for the outcome of the investigation before jumping to conclusions and tarring us all with the same brush.


  • Site Banned Posts: 167 ✭✭Yakkyda


    dd972 wrote: »
    Erm, I was kinda....there... when it happened :rolleyes:

    Ah, don't just post that and leave us hanging... What's your take on what happened? (or are you by any chance "the victim")


  • Registered Users, Registered Users 2 Posts: 1,031 ✭✭✭jahalpin


    I believe that this is being blown out of all proportion

    The passenger was using an old style, non-smartcard, FTP, these passes are subject to verification. Due to the high level of fake passes in circulation, Dublin Bus drivers have started to check these more closely since the introduction of the new smartcard FTPs

    It is highly unlikely that the driver was actually loooing at the pass for 30 secs. The passenger was a bit cheeky and the driver reacted accordingly, the language used isn't especially bad

    There are serious issues taking pictures of people without their consent, the passenger took a picture without consent and the drver asked him to delete it, when the passenger refused he used more "direct action"

    Both sides are guilty here, the driver should perhaps be informally talked to by DB, but the passenger should also be punished for his actions


  • Posts: 2,799 ✭✭✭ [Deleted User]


    dd972 wrote: »
    Erm, I was kinda....there... when it happened :rolleyes:

    Are you back on your medications?

    http://www.boards.ie/vbulletin/showpost.php?p=97751464&postcount=822


  • Posts: 2,799 ✭✭✭ [Deleted User]


    Yakkyda wrote: »
    Ah, don't just post that and leave us hanging... What's your take on what happened? (or are you by any chance "the victim")

    If he was there he was driving the bus


  • Registered Users, Registered Users 2 Posts: 2,200 ✭✭✭Arbiter of Good Taste


    You been a bus driver for long?

    Grow up. The poster just isn't gullible enough to swallow this questionable story hook, line and sinker. Doesn't make him a bus driver. Even if he was, he's entitled to an opinion.


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  • Registered Users, Registered Users 2 Posts: 1,337 ✭✭✭moneyman


    Student was probably a bit smart. That doesn't mean the bus driver didn't act completely unprofessionally (if true, to be fair). He's working ffs, you can't say that stuff to a passenger. Show some professionalism.

    I get two buses a day. 90% (at least) are very nice and just doing their job. But some of them are complete twat waffles. Literally going out of their way to be dickheads. I have no problem believing the article posted, although the fact that he outran the bus driver with the physical disability stated is suspicious. Still, I doubt the driver was actually trying to catch him.


  • Registered Users Posts: 16,500 ✭✭✭✭DEFTLEFTHAND


    I'd say it is a stressful job in fairness, trying to manoeuvre a big awkward vehicle along narrow city streets and having to deal with chancers, troublemakers and idiot road users on a daily basis.


  • Registered Users, Registered Users 2 Posts: 16,250 ✭✭✭✭Iwasfrozen


    eviltwin wrote: »
    Whatever happened to just following procedures in this case and waiting to see what happened. Why do people feel the need to run to a newspaper before things have run their course?

    I wouldn't trust DB to be impartial. Why should he?


  • Closed Accounts Posts: 1,796 ✭✭✭Azalea


    Iwasfrozen wrote: »
    I wouldn't trust DB to be impartial. Why should he?
    There you go eviltwin, bet you didn't think you'd get a response as excellent as that. Forget about defamation, due process, two sides to a story - one person doesn't trust Dublin Bus to be impartial so why should this passenger?


  • Registered Users, Registered Users 2 Posts: 16,250 ✭✭✭✭Iwasfrozen


    Azalea wrote: »
    There you go eviltwin, bet you didn't think you'd get a response as excellent as that. Forget about defamation, due process, two sides to a story - one person doesn't trust Dublin Bus to be impartial so why should this passenger?

    If the driver feels he has been wronged there are legal avenues he can go down to remedy that but that will force the issue out of DB's hands.

    I don't know why the passenger should make a complaint to DB surely contacting solicitor should be the first step.


  • Registered Users, Registered Users 2 Posts: 1,337 ✭✭✭moneyman


    Azalea wrote: »
    There you go eviltwin, bet you didn't think you'd get a response as excellent as that. Forget about defamation, due process, two sides to a story - one person doesn't trust Dublin Bus to be impartial so why should this passenger?

    Fair point, but most of the people defending the driver are saying that the passenger deserved it (maybe so), but it doesn't work like that when you're working.

    I deal with an insane amount of ****heads every day on the phone (not customer service). But I can hardly say "I'm going to take my time helping you now since you were a smart c*nt, put the f**king phone down if you don't like it). Work is work. No matter how wrong the customer is, you can't abuse them. Unless you're employed by an awful company who is willing to overlook that sort of stuff.

    As I said, 90% (at least) of DB drivers are great. But anyone who takes DB regularly knows there is a small % who are absolute dickheads and will happily ruin your day and pretend nothing happened.


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  • Registered Users, Registered Users 2 Posts: 16,556 ✭✭✭✭yabadabado


    Why does everyone have to go straight to the papers when something mildly upsetting may have happened to them.That **** should have no place in a newspaper until its been proven .

    I could well believe the driver called the lad a smart **** but doubt the rest of the story.Chased after him and threatening to smash the phone over his head FFS go to ****:D


  • Closed Accounts Posts: 2,563 ✭✭✭dd972


    If he was there he was driving the bus

    Don't need 'em bud! Don't live in that ****hole anymore! :pac:


  • Registered Users, Registered Users 2 Posts: 41,104 ✭✭✭✭Annasopra


    Iwasfrozen wrote: »
    If the driver feels he has been wronged there are legal avenues he can go down to remedy that but that will force the issue out of DB's hands.

    I don't know why the passenger should make a complaint to DB surely contacting solicitor should be the first step.

    Why on earth would you contact a solicitor first?

    It was so much easier to blame it on Them. It was bleakly depressing to think that They were Us. If it was Them, then nothing was anyone's fault. If it was us, what did that make Me? After all, I'm one of Us. I must be. I've certainly never thought of myself as one of Them. No one ever thinks of themselves as one of Them. We're always one of Us. It's Them that do the bad things.

    Terry Pratchet



  • Moderators, Category Moderators, Science, Health & Environment Moderators, Social & Fun Moderators, Society & Culture Moderators Posts: 39,577 CMod ✭✭✭✭ancapailldorcha



    There's no need for this. Cut it out please.

    The foreigner residing among you must be treated as your native-born. Love them as yourself, for you were foreigners in Egypt. I am the LORD your God.

    Leviticus 19:34



  • Closed Accounts Posts: 344 ✭✭etoughguy


    I have mixed feelings about Dublin bus drivers.

    One morning a few years back when I lived there a driver wouldn't wait 30 seconds for a blind woman to get on the bus (me and my ex used walk her to the stop some mornings from our house if we met her by the lights, she used get the bus every day so unless it was his first day he would have known of her). Ill never ever forget him telling me he wont wait and I told him he was a prick and got off the bus.
    That being said the ****e they put up with from the scumbags up there is unreal, saw several cases of it firsthand, wouldn't do that job for all the tea in a country what produces lots of tea


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