Why is everything at the store CEX scratched?

AlexOC97 · 29-11-2015 10:14am #1

Do they scratch the discs themselves?

They refused to let me trade in a game because it had a fingerprint on it.

If they don't accept games with a fingerprint on it then how are the games they sell scratched?

ASOT · 29-11-2015 10:23am

AlexOC97 wrote: »

Do they scratch the discs themselves?

They refused to let me trade in a game because it had a fingerprint on it.

If they don't accept games with a fingerprint on it then how are the games they sell scratched?

Well basically what they used to do was take €1 off the trade in price for the cost of dial repair if they were scratched and still take them in, so alot of the stock would still be from when they done that. But mostly it'd be down to them taking in the scratched stock anywya it depends on the person you get behind the till if they'd take it or not, some don't care some take it to serious.

MilesMorales1 · 29-11-2015 6:08pm

Well its not 'all scratched' it might just be you have bad luck. Most of the stuff I buy is in decent condition.

I mean at the end of the day it is all pre owned, so a bit of it, specially the older stuff and DVD's will be scratched.

29-11-2015 6:49pm

I've never bought anything that was scratched.

dreamers75 · 29-11-2015 7:40pm

The previous owner prolly put up a struggle.

the_syco · 29-11-2015 7:49pm

Anytime I've bought a disc off them, I check it in front of them. I expect it to be a bit scratched (especially PS1 & PS2 games), but if it's too scratched I ask if they have any other copies.

Gehad_JoyRider · 30-11-2015 1:19am

Theres a kit you can get for scratched disks that works really well.

Danonino. · 01-12-2015 2:04pm

Disc cleaner in all stores. They can't buy in discs with surface scratches (picture side) or scratches beyond a certain depth.
They are checked on buy in and should be checked on sale out but can be forgotten if busy.

If your in store when buying just give it a look, they will run it through or find another copy

Online orders are checked on the way out so should always arrive in good nick.

01-12-2015 3:03pm

AlexOC97 wrote: »

Do they scratch the discs themselves?

They refused to let me trade in a game because it had a fingerprint on it.

If they don't accept games with a fingerprint on it then how are the games they sell scratched?

Serious question. Would you not simply open the case if it's second hand and check the disc yourself before purchasing it?

Andy Magic · 01-12-2015 3:58pm

CEX is a great store. From my own personal experience I have noticed it depends on the shop you go to on how much you get and whether they take it in as a trade in.