Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

DVD RW driver

Options
  • 19-07-2014 12:05pm
    #1
    Registered Users Posts: 383 ✭✭


    Hi Guys i have a hp pavillion g6 laptop with a dvd rw in it but its only seen as a cd rom. can't up date drivers as it says its upto date, no good with microsoft fix-it either.
    tried regedit it has no upper or lower filters.
    any ideas??
    thanks:confused:


Comments

  • Registered Users Posts: 162 ✭✭djerk


    what operating system is installed and what does the drive appear as in device manager?


  • Registered Users Posts: 383 ✭✭wex96


    running windows 7 64bit.
    device manager has it as: hp cddvdw sn 208bb sata cdrom device


  • Registered Users Posts: 162 ✭✭djerk


    i take it youve already tested whether or not it can read a dvd?

    first i would check the properties of the drive (right click the drive in dev manager) and then driver > driver details to see if some other software attached some erroneous driver thats causing a conflict. maybe you installed some 3rd party burning software/mounting tool or some such?

    if theres nothing apparent there.. try simply uninstalling the drive. right click and uninstall via device manager, reboot, and see if that fixes your issue.

    if not.. then i would suggest removing the upper/lower filters.. but you mentioned that they didnt exist though?

    are you positive you checked in the correct area of the registry?

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

    if no key exists you can try creating one with this method:
    Press the Windows logo key + R to open the Run box.
    Type regedit in the Run box, then press Enter. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow
    In the navigation pane, locate the following registry subkey:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\atapi
    Right-click atapi, point to New, then click Key.
    Type Controller0, and then press Enter.
    Right-click Controller0, point to New, and then click DWORD(32-bit) Value .
    Type EnumDevice1, and then press Enter.
    Right-click EnumDevice1, click Modify....
    Type 1 in the Value data box, and then click OK.
    Exit Registry Editor.
    Restart the computer.


  • Registered Users Posts: 1,879 ✭✭✭johndoe99


    If the drivers are up-to-date. then the DVDRW diode could have become defective, so its only being recognised as a CDROM.


  • Closed Accounts Posts: 1,095 ✭✭✭solomafioso


    You could try getting the DEV and VEN numbers of the device and inputting them in to PCI database.

    http://www.pcidatabase.com/

    Might be able to see if there are any updated drivers.


  • Advertisement
  • Registered Users Posts: 162 ✭✭djerk


    drivers shouldnt be an issue, should work fine with the standard atapi drivers provided by windows.


  • Registered Users Posts: 383 ✭✭wex96


    still no luck. checked a friends similiar laptop but toshiba and it has C:windows\system32\drivers\tdcmdpst.sys as well as cdrom.sys


  • Registered Users Posts: 162 ✭✭djerk


    tdcmdpst.sys belongs to some toshiba software and shouldnt be necessary for the proper functioning of the hardware.

    sometimes a drive might appear as a 'cd-rom' but still operate correctly. im just wondering if you could try and burn a dvd to test it?

    you can try these utilities to verify the capabilities of the drive and check any filters that might be present.

    http://www.bustrace.com/products/cd-dvd.htm
    http://www.bustrace.com/products/devfilter.htm


  • Registered Users Posts: 383 ✭✭wex96


    Sorry about delay.. dvd burns dvd's but still not playing them :-(


  • Registered Users Posts: 383 ✭✭wex96



    Filter Driver Load Order http://www.bustrace.com

    Upper Filter Drivers: No Upper Filter Drivers specified for this device.
    Device Object: hp CDDVDW SN-208BB SATA CdRom Device
    Lower Filter Drivers: No Lower Filter Drivers specified for this device


  • Advertisement
Advertisement