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Banking365

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  • 05-06-2005 8:46pm
    #1
    Bottle_of_Smoke
    Registered Users Posts: 9,770 ✭✭✭


    I have my PIN but can't log in, where do ya get your 6digit user ID>?


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    #2
    kstanl
    Closed Accounts Posts: 291 ✭✭kstanl


    I've emailed them a few times to tell them that there's a problem with the login form but they're just ignoring me. I only manage to log-in successfully about 10% of the time despite the fact that I'm entering the correct details.


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    #3
    Dac51
    Closed Accounts Posts: 131 ✭✭Dac51


    A six digit user ID has to be requested from banking365. You will need this, your PIN and your security details to hand when logging in.


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    #4
    NotMe
    Registered Users Posts: 4,287 ✭✭✭NotMe


    You have to ring them to activate online banking and they send you out the pin. If you enter the wrong pin three times then you have to ring them and get a new one. Very annoying.


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    #5
    0utshined
    Closed Accounts Posts: 1,746 ✭✭✭0utshined


    Bottle_of_Smoke wrote:
    I have my PIN but can't log in, where do ya get your 6digit user ID>?

    Ring them up and they should give it to you. Your Pin neeeds to remain secret but your ID doesn't. You'll have to go through a security check of course.


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    #6
    seamus
    Registered Users Posts: 68,317 ✭✭✭✭seamus


    kstanl wrote:
    I've emailed them a few times to tell them that there's a problem with the login form but they're just ignoring me. I only manage to log-in successfully about 10% of the time despite the fact that I'm entering the correct details.
    No such problems here. Only time I fail to log in is when I type it improperly.

    That said, I don't remember which phone number I gave them, so I have to keep refreshing the form until the DOB field appears :)


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    #7
    Cabaal
    Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,465 Mod ✭✭✭✭Cabaal


    kstanl wrote:
    I've emailed them a few times to tell them that there's a problem with the login form but they're just ignoring me. I only manage to log-in successfully about 10% of the time despite the fact that I'm entering the correct details.

    I'd imagine their ignoring you because their's nothing wrong with the login page, the only time I've seen it not working is when its down for maintence.


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    #8
    Wertz
    Closed Accounts Posts: 11,909 ✭✭✭✭Wertz


    kstanl wrote:
    I've emailed them a few times to tell them that there's a problem with the login form but they're just ignoring me. I only manage to log-in successfully about 10% of the time despite the fact that I'm entering the correct details.

    Simply not true. I've been using the site almost 3 years with varying browsers/versions and the only time I've had problems is when I've put in my contact number incorrectly.
    If you're having problems you might have some malware or something running.


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    #9
    kasintahan
    Closed Accounts Posts: 1,010 ✭✭✭kasintahan


    Yep. No problems with logon with banking 365.

    Of course BOI are money robbing bastards compared to the likes of NIB, PTSB and Rabobank so I'm shifting my business over.


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    #10
    Hobbes
    Registered Users Posts: 21,264 ✭✭✭✭Hobbes


    been using it for years, probably since it first came out and when part of your password was your favorite movie. :)

    Never had any problems with it.

    As for BOI, I am also moving money slowly but surely out of it. While the internet access is nice, the fees, the impersonal attitude I get (until they checked my balance) and the fact they are fast on taking money I owe them but slow when I pay my CC to clear it (so they get the money and the interest). Also changing rules from branch to branch and cancelling my agreements with them without ever telling me they would do so. For example I got a standing order done, changed it twice over the years. Went to get a second one last year and was refused saying I would have to open another account. When I mentioned the other standing order they were going to cancel it there and then until I said I would close my account and then they said they would leave it but would not give me any new standing order.


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    #11
    kstanl
    Closed Accounts Posts: 291 ✭✭kstanl


    Yeah, sorry. It's not Banking365 I'm using. It's the AIB online banking. Definitely a problem with their logon form. I'm a programmer so my clerical accuracy is pretty much spot on and I frequently do malware checks on my PC so that's not it either. Their login form is just fooked.


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    #12
    Wertz
    Closed Accounts Posts: 11,909 ✭✭✭✭Wertz


    Hobbes wrote:
    been using it for years, probably since it first came out and when part of your password was your favorite movie. :)

    Never had any problems with it.

    As for BOI, I am also moving money slowly but surely out of it. While the internet access is nice, the fees, the impersonal attitude I get (until they checked my balance) and the fact they are fast on taking money I owe them but slow when I pay my CC to clear it (so they get the money and the interest). Also changing rules from branch to branch and cancelling my agreements with them without ever telling me they would do so. For example I got a standing order done, changed it twice over the years. Went to get a second one last year and was refused saying I would have to open another account. When I mentioned the other standing order they were going to cancel it there and then until I said I would close my account and then they said they would leave it but would not give me any new standing order.


    Yeah seriously....only reason I stay with the feckers is that I like 365.
    Their branches, staff and general attitude to lowly customers are horrible and their fees are a matter for the gardaí IMO.
    I mean when you're getting charged 28c for the privilege of paying your CC bill and then it takes 3 days to f**king clear, or even 28c for a lowly pass withdrawal it's definitely time to vote with your feet.
    (sorry for OT post but stuff like this annoys the hell out of me)


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    #13
    Calibos
    Registered Users Posts: 7,796 ✭✭✭Calibos


    kstanl wrote:
    Yeah, sorry. It's not Banking365 I'm using. It's the AIB online banking. Definitely a problem with their logon form. I'm a programmer so my clerical accuracy is pretty much spot on and I frequently do malware checks on my PC so that's not it either. Their login form is just fooked.


    Working fine for me. Even did a transfer yesterday with no hiccups


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    #14
    kstanl
    Closed Accounts Posts: 291 ✭✭kstanl


    Calibos wrote:
    Working fine for me. Even did a transfer yesterday with no hiccups

    Well it's not working for me (just the log-in). I normally get in on the 5th or 6th attempt. Once I'm in it works fine.


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    #15
    skye
    Closed Accounts Posts: 688 ✭✭✭skye


    I use this on a regular basis also and have never experienced any problems. Not much help to you though...


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    #16
    kstanl
    Closed Accounts Posts: 291 ✭✭kstanl


    I would imagine it's just me then :eek: But I'm definitely not imagining it. I've tried on loads of different PC's too and it's been happening to me as long as I've been using the service. I reported the error to AIB but they never replied to me.


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    #17
    skywalker
    Registered Users Posts: 2,707 ✭✭✭skywalker


    Wertz wrote:
    Yeah seriously....only reason I stay with the feckers is that I like 365.
    Their branches, staff and general attitude to lowly customers are horrible and their fees are a matter for the gardaí IMO.
    I mean when you're getting charged 28c for the privilege of paying your CC bill and then it takes 3 days to f**king clear, or even 28c for a lowly pass withdrawal it's definitely time to vote with your feet.
    (sorry for OT post but stuff like this annoys the hell out of me)


    Wow. Never realised they were so expensive, 28c is pretty expensive fot an atm withdrawal. Thank god my a/c is still classified as a free account from my college days. :)


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    #18
    TimTim
    Registered Users Posts: 804 ✭✭✭TimTim


    skywalker wrote:
    Wow. Never realised they were so expensive, 28c is pretty expensive fot an atm withdrawal. Thank god my a/c is still classified as a free account from my college days. :)


    Ah you have to love free student banking. Which is very nice to have with Banking365 too. All I'm missing is a debit card now...


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    #19
    Wertz
    Closed Accounts Posts: 11,909 ✭✭✭✭Wertz


    TimTim wrote:
    Ah you have to love free student banking. Which is very nice to have with Banking365 too. All I'm missing is a debit card now...

    Yeah and you see that's where they suck you in. I had a free student account with them for 3 years...then one day I get a letter informing me that I would now be charged current account fees. At the time they were pretty low (pre €) but the last year or two they've just gotten so exorbitant, but I know all my account numbers, PINs, access codes etc. and to have to learn them all again for a new account elsewhere is an incovenience...
    Then again so is paying €50+ per year in fees whilst not getting s**t for interest. Not saying there shouldn't be fees, but I think if you keep a reasonable balance in a current account, the combined interest they cream off should pay the administrative fees a few times over...


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    #20
    skywalker
    Registered Users Posts: 2,707 ✭✭✭skywalker


    Wertz wrote:
    Yeah and you see that's where they suck you in. I had a free student account with them for 3 years...then one day I get a letter informing me that I would now be charged current account fees. At the time they were pretty low (pre €) but the last year or two they've just gotten so exorbitant, but I know all my account numbers, PINs, access codes etc. and to have to learn them all again for a new account elsewhere is an incovenience...
    Then again so is paying €50+ per year in fees whilst not getting s**t for interest. Not saying there shouldn't be fees, but I think if you keep a reasonable balance in a current account, the combined interest they cream off should pay the administrative fees a few times over...


    Exactly. Im awaiting the day that letter arrives. Straight off to permanentTSB then I reckon. I remember paying something like €40 a year in a/c fees before I was a 3rd level student with NIB. Never again I tells ya. Or at least not for as long as I can help it.

    On the pins numbers thing. Surely you can get em changed to whatever ya want?

    What are TSB like for online banking?


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    #21
    Wertz
    Closed Accounts Posts: 11,909 ✭✭✭✭Wertz


    skywalker wrote:
    Exactly. Im awaiting the day that letter arrives. Straight off to permanentTSB then I reckon. I remember paying something like €40 a year in a/c fees before I was a 3rd level student with NIB. Never again I tells ya. Or at least not for as long as I can help it.

    On the pins numbers thing. Surely you can get em changed to whatever ya want?

    What are TSB like for online banking?

    The Banking365 access numbers and PIN both have 6 digits and are non-user definable. Account numbers are 9-10 digit and are set by the bank also. It's only recently that they made it so you could transfer all your details and standing orders across to a competitor.

    I too would like to know what PTSB's online set up is like as they would be likely my next choice when I finally bite the bullet and move...


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