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Some help with Comreg please

  • 31-10-2014 6:11pm
    #1
    LaVail
    Registered Users, Registered Users 2 Posts: 1,619 ✭✭✭


    Just wondering if anyone could help me with a direct link to the section of comreg that deals with mobile midband etc

    Having trouble getting out of contract with an Irish midband provider and they want €300 termination fee's even though the service they are providing is not working.

    Assuming I need to email comreg to have them help with this.

    Thanks.


Comments

  • #2
    LaVail
    Registered Users, Registered Users 2 Posts: 1,619 ✭✭✭LaVail


    Actually found the form myself on their web site...please lock/delete thread if needed thanks.


  • #3
    BeerWolf
    Registered Users, Registered Users 2 Posts: 4,122 ✭✭✭BeerWolf


    You can always keep complaining to the CS of whatever provided you're with till they terminate you on the spot as they'd deem you too much of a hassle to deal with the excuse of "we're unable to deliver on the services you expect" or some such thing.

    That's what I did with Ripplecom ;)


  • #4
    my3cents
    Closed Accounts Posts: 9,764 ✭✭✭my3cents


    How did you get on OP?


  • #5
    LaVail
    Registered Users, Registered Users 2 Posts: 1,619 ✭✭✭LaVail


    my3cents wrote: »
    How did you get on OP?

    Still going through the process with Comreg

    Have lodged formal complaints with meteor and passed information onto Comreg so I'm hopeful of a resolution.

    They seem to be dealing with it from here on in.

    I'll post again when I hear more.


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