Eircom announce the new product details

spongebob · 12-02-2004 9:53pm #1

Changes to the ADSL packages as well as the RADSL package
Prices and Packages (ex vat)

1Gb Cap on uploads for RADSL , I'm sure that will apply to the resellers too.

Full price installs

Full price self Installs

Full price modems.

There is now a self install for ADSL Business packages.

On further reading it seems as if the 512k product with the 8Gb CAP is NOT RADSL but a dramatically cheaper version of the ADSL product instead. As IOL and UTV currently only resell the RADSL product they will henceforth be forced to carry the ADSL product . That will interfere with the ESAT Business ADSL pricing I should think.
It could be that they will not have large pipes ready to carry this by the 01/03 and that the market could be left to Eircom for all of March as these backhauls are usually a 6 week lead product.

Netsource could have a new lease of life though, as long as they clarify their T&C's this time.

It is a margin squeeze of a most interesting kind from what I can make out.

We'll have to wait till the Docs in the Wholesale section of the Eircom website are updated over the next few days, the latest Wholesale price for an ADSL port still shows as €55 for 512k ADSL .

M

spongebob · 12-02-2004 10:19pm

If a RADSL customer can automatically get ADSL then Eircom have relaxed the line test specs as well.

People who failed before may now be able to get RADSL ....dunno bout ADSL obviously.

M

tuxy · 12-02-2004 10:21pm

i wonder will they now start to enforce the caps
if no the home starter package looks like good value

The Brigadier · 12-02-2004 10:42pm

I notice though that the bandwith has doubled on their higher end products.

89 for a 1Mbit pipe
165 for a 2Mbit pipe

Hopefully now Leap will followsuit and upgrade me from a 1Mbit service to a 2Mbit service:D

PhoenixRising · 12-02-2004 10:58pm

So basically the new home starter package is just the present starter package at a lower cost ? From what I can see everything else is the same (speeds, cap etc.).

So effectively, on the home plus package you'll pay €15 extra per month for a 4GB cap increase (8GB in total).

Seems to me like the home starter package is the best deal. Does anyone know how eircom are going to handle existing i-stream starter customers ? Will there be an automatic upgrade or automatic downgrade ?

Praetorian · 12-02-2004 11:02pm

Is this (picture attached) package RADSL? Just interested from a ping point of view, as eircom probably still have interleaving on for the ADSL products.

At work we have the 1024x256 Enhanced line, so will eircom just upgrade us for free, since the new 2048x256 product is the same price as the old 1024x256?

The Brigadier · 12-02-2004 11:11pm

1Mbit DSL Eircom - €89 = £60.23
1Mbit DSL BTUK - €57.63 = £39

Eircom Cap 12 GB
BT Cap NONE!

http://www.bt.com/btcom-bin/btcom/btbroadband/ns_presale.jsp?targetSection=ORDER_NOW&showsub=ns_order_now&obsNoSee=Y&vStore=1322&obsPage=/btbroadband/ns_home.jsp&obsType=LINK&obsOID=59500

And that is just comparing the Incumbants....I didn't even start looking around!

Cuauhtemoc · 13-02-2004 10:34am

Kinda does kick esat's business dsl pricing..

ESAT
512k/256k €90.00
1M/256k €175.00
2M/256k €340.00

EIRCOM
512/256 *No direct comparison €45 for the 512/128 business starter tho.
1M/256k €89.00
2M/256k €169.00

Might have to change if esat don't lower their prices.

Edit: sorry no good at html tables.

oscarBravo · 13-02-2004 10:46am

Any idea what the contention will be on the Business Enhanced package? Also, will it share contention with Business Plus? With the RADSL packages?

Cuauhtemoc · 13-02-2004 11:31am

Their current ratios for business dsl are 24:1(esat 20:1), tho can't seem to find the page on the eircom site that says this.
Don't know if the new packages will be the same or not.

spongebob · 13-02-2004 11:43am

The 512k 24:1 package for €54.45 will be RADSL and not ADSL .

The 512k ADSL package is being dropped.

The 1Mb and 2Mb packages are cheaper versions of the existing ones.

That means that there are 4 Wholesale prices and not 3 and that the 2 highest have been cut dramatically (by more than 25%) while the 24:1 product is a new one from what I can make out.

As Eircom only published these prices on the 12/02 they must wait till about the 04/03 (21 days) to sell them, later than that if the 21 days starts from the publication of the product details in the Wholesale section of the Eirocm website (still no sign) .

M

oscarBravo · 13-02-2004 12:06pm

Originally posted by Muck
The 1Mb and 2Mb packages are cheaper versions of the existing ones.

I didn't think they had a 2Mb package before this: it looked to me like they were doubling the bandwidth on the 1Mb service, and offering a new, cheaper (but capped) 1Mb service in its place.

Could be wrong (but that's roughly what they told me during the week).

patrickmooney · 13-02-2004 12:26pm

Originally posted by Cuauhtemoc
Kinda does kick esat's business dsl pricing..

Might have to change if esat don't lower their prices.

Edit: sorry no good at html tables.

Not really fair comparing pricing for product pricing which hasn't launched yet. I'm sure on launch date any competition will have reacted competitively.

LFCFan · 13-02-2004 12:29pm

do these prices include VAT?

oscarBravo · 13-02-2004 12:40pm

Originally posted by LFCFan
do these prices include VAT?

No.

Praetorian · 13-02-2004 12:47pm

I just spoke to our account manager. Apparently Eircom are sending letters today to all their business customers. The guy I was speaking to said that the 1m/bit enhanced customers will be upgraded for free to 2m/bit, but 80 customers will apparently not be able to avail of the new and improved speed. He thought it was because of 'the exchanges'. He had no way to check if we were on that list. Considering I can see the exchange out of my office window, we are probably ok for the free upgrade

Shame they aren't upgrading the upstream...256 really is very poor. Is it even possible?

jd · 13-02-2004 12:51pm

Originally posted by Praetorian
I, but 80 customers will apparently not be able to avail of the new and improved speed.

More likely that these particualr lines won't synch at this speed

sceptre · 13-02-2004 12:55pm

Originally posted by Praetorian
Shame they aren't upgrading the upstream...256 really is very poor. Is it even possible?

Technical specs for ADSL have a limit of 8Mps down and 1Mps up so yes, it's possible.

bk · 13-02-2004 1:03pm

Originally posted by Muck
The 512k 24:1 package for €54.45 will be RADSL and not ADSL .

From that I would guess that it will also have the lower interleaving setting of the other RADSL product.

Do Eircom have to give a wholesale bitstream port price for this product also, or is it just the same (e20.10) as the existing RADSL product, but with different contentions set in the backhaul?

I'll be interesting to see how the others respond to this.

Wil they introduce two products, the cheaper one with a crappy cap like Eircom or will they be more generous.

Ideally something like:
Product 1: RADSL 512k 48:1 8GB cap e35 - e40
Product 2: RADSL 512k 24:1 12 - 16 GB cap ~ e50

and the option to change between them without charge or difficulty, that would be really nice, come on UTV, Esat and Netsousrce (oh and Smart Telecom if you really want to enter the market).

Praetorian · 13-02-2004 1:19pm

Originally posted by sceptre
Technical specs for ADSL have a limit of 8Mps down and 1Mps up so yes, it's possible.

We actually send more big files than we receive so an upgrade to 1m/bit would be fantastic. I presume they won't go above 256 in case it hurts their leased line sales.

PhoenixRising · 13-02-2004 2:15pm

So has anyone heard which package existing i-stream customers will be transferred to ?

OfflerCrocGod · 13-02-2004 4:41pm

Does anyone know what IOLBB are about to do?, if anyone hears *anything* - even a rumor - report it I would love a 512/128 20+GB cap service for 50 euros (no cap would be better).

^pt^ · 13-02-2004 9:22pm

Why is there so little difference between the home starter and home plus? €15 extra a month just for an extra 4gb cap?

I imagine most people don't really upload more than a gig in a month anyway, and contention ratio (if it is in fact different?) isn't all that relevant for a lot of people, since broadband take-up is still so low.

Hopefully IOL and others will make it more interesting, nothing like a free upgrade to cheer you up.

Ripwave · 13-02-2004 9:45pm

Originally posted by ^pt^
Why is there so little difference between the home starter and home plus? €15 extra a month just for an extra 4gb cap?

Because they want to keep the existing price point exactly where it is, and "encourage" as many as possible existing customers to keep paying that price. But they have to push the lower price down to €40 so that they can be almost in range of similar products in Europe (it's a bare faced lie when they say it's among the cheapest in Europe, but what do you expect from oreillycom?).

daveyjoe · 13-02-2004 10:13pm

Let's not be so negative, the reality is that eircom is dropping is prices or increasing it's cap (whichever way you want to look at it).
Ok the install costs have been re-implemented, but that was going to happen anyway.
(It's good news !

)

Going completely off topic [Stupid Rant Below]:

Originally posted by Ripwave
oreillycom

What's with oreillycom, The Tony O'Reilly thing has been drawn out far too long.
Just call them eircom, there are a lot of newbies on the boards and it can be confusing (and irritating).
[/Stupid Rant]

mike65 · 14-02-2004 5:22pm

Ads in todays papers by Eircom for the 39.00 product, they dont mention the cost of installation or the modem.

Mike.

Ripwave · 15-02-2004 1:28pm

Originally posted by mike65
Ads in todays papers by Eircom for the 39.00 product, they dont mention the cost of installation or the modem.

The full colour ad in Saturdays Irish Times said that the modem will remain the property of oreillycom. That certainly sounds like it's included in the package, but it's not yours to keep.

tuxy · 15-02-2004 1:35pm

Originally posted by Ripwave
The full colour ad in Saturdays Irish Times said that the modem will remain the property of oreillycom. That certainly sounds like it's included in the package, but it's not yours to keep.

so when oreilly decides to sell his shares in eircom he still owns all the modems?
that dosnt sound good

Woden · 15-02-2004 1:46pm

well i'm happy with the news they're doubling my cap which i thought would be 4gb for the year i signed up so happy days

with regards to uploads in the two weeks i had the connection in janurary i upload about 1.3gb (mostly from gaming i suppose) so i don't think the 1gb upload would suit me, so i'm happy to stay at the current price point as i only pay about €40 a month towards the broadband anyway

GavinJCD · 16-02-2004 12:46am

OK so what we're saying here is com March 1st (when all the new products come into effect) those of us on the €89 business offer get an increase in cap to 12 gig and an increase in speed from 512/128 to 1024/256. I can live with that

Gav

The Insider · 16-02-2004 10:58am

Just to help clear up any confusion over the difference between the 2 home products...

http://www.eircom.ie/cgi-bin/bvsm/bveircom/bladerunner/showContent.jsp?BV_SessionID=@@@@1302142787.1076925012@@@@&BV_EngineID=ccciadckjllijhjcefeceiedffndffj.0&cid=BroadbandWhatProductIsForMeRes&chanId=-536883915

spongebob · 16-02-2004 11:05am

Originally posted by The Insider
Just to help clear up any confusion over the difference between the 2 home products...

http://www.eircom.ie/cgi-bin/bvsm/bveircom/bladerunner/showContent.jsp?BV_SessionID=@@@@1302142787.1076925012@@@@&BV_EngineID=ccciadckjllijhjcefeceiedffndffj.0&cid=BroadbandWhatProductIsForMeRes&chanId=-536883915

One can rarely link to the Eircom site because of those dreadful Session Cookies Insider. Could you do it in the cascading menu format , eg Eircom.ie > About Eircom > Press releases or whatever.

M

Ripwave · 16-02-2004 11:44am

Originally posted by GavinJCD
OK so what we're saying here is com March 1st (when all the new products come into effect) those of us on the €89 business offer get an increase in cap to 12 gig and an increase in speed from 512/128 to 1024/256. I can live with that

I don't think you'll get a speed increase - the 512/128 ADSL "product" isn't being changed at a technical level - the increase in the download allowance to 12G is more of a billing change than a technical change (or not, as they don't seem to have been billing people for exceeding the cap anyway).

yallingup · 16-02-2004 11:57am

A good source tells me the differences between the €40 and €55 products are the upload/download cap already mentioned, the contention ratio, 1550-rate tech support versus local-rate, usb/ethernet combo modem versus 4-port ethernet (both free) and (wow!) €55 suckers get the new virus/spam protector service for free.

None of which in my book really justifies handing over an extra 15 quid.

beezkneez · 16-02-2004 12:19pm

hold on there, im lost. im on the 55euro a month adsl at the mo, will it be possible to start paying 39.99 after march. i dont get near the cap so id be interested in having the same product that i have for cheaper.

Ripwave · 16-02-2004 12:43pm

Originally posted by beezkneez
hold on there, im lost. im on the 55euro a month adsl at the mo, will it be possible to start paying 39.99 after march.

That's what we currently expect. (But this is oreillycom we're taling about, so we won't know for sure until we see it in writing from them).

bk · 16-02-2004 1:08pm

Hi full details about Eircoms new products are available at:

Eircom > Our Products And Services > Eircom Broadband @ home > What option is right for you?

The details seem to be:

eircom broadband home starter

4GB download. 1GB upload.
Combi-modem at no charge.
39.99 (inc. VAT).
99 (inc. VAT) for self-install.
Email Protection: None.
Support No. 1550 555 444.

eircom broadband home plus

8GB download unlimited upload.
4 port modem.
54.45 (inc. VAT).
99 (inc. VAT) for self-install.
Email Protection: Yes.
Support No. 1890 260 260.

By default existing customers will be put on the plus service, therefore they will continue to pay the same, however they can downgrade online from today.

GavinJCD · 16-02-2004 1:38pm

Originally posted by Ripwave
I don't think you'll get a speed increase - the 512/128 ADSL "product" isn't being changed at a technical level - the increase in the download allowance to 12G is more of a billing change than a technical change (or not, as they don't seem to have been billing people for exceeding the cap anyway).

I am on the €89 euro a month business package. Now if it's going to go to 1024/256 as it says in the PDF I'm hardly going to be paying €89 a month and only get half the speed.

Ripwave · 16-02-2004 3:08pm

Originally posted by GavinJCD
I am on the €89 euro a month business package. Now if it's going to go to 1024/256 as it says in the PDF I'm hardly going to be paying €89 a month and only get half the speed.

Yeah, you're right, I was confused by the wholesale product list. It looks like the existing iStream solo package (now considered a "business" product) will be at the faster speed, though there's absolutely no mention of speeds on the oreillycom websites any more.

De Rebel · 17-02-2004 12:30am

Originally posted by bk
Hi full details about Eircoms new products are available at:

Eircom > Our Products And Services > Eircom Broadband @ home > What option is right for you?

The details seem to be:

eircom broadband home starter

4GB download. 1GB upload.
Combi-modem at no charge.
39.99 (inc. VAT).
99 (inc. VAT) for self-install.
Email Protection: None.
Support No. 1550 555 444.

eircom broadband home plus
8GB download unlimited upload.
4 port modem.
54.45 (inc. VAT).
99 (inc. VAT) for self-install.
Email Protection: Yes.
Support No. 1890 260 260.

By default existing customers will be put on the plus service, therefore they will continue to pay the same, however they can downgrade online from today.

There is also a difference in the contention ratio.........

eircom broadband home starter 48:1
eircom broadband home plus 24:1

For most people starter is probably the way to go. Mentioning contention ratio, has anybody seen it kick in? I don't notice much difference no matter what hour of the day or night I am on.

netman · 17-02-2004 9:58am

I'll definitely be moving to the 39 euro product. I checked my download stats, and apart from one month when i went nuts i downloaded nearly 100 gigs everything else fits into the 4GB/1GB model.

Woden · 17-02-2004 2:27pm

they charge you for that massive overuse?

daveyjoe · 17-02-2004 6:36pm

Originally posted by Dataisgod
they charge you for that massive overuse?

Dunno but I think that netman was exagerating a bit when he said 100gb

netman · 17-02-2004 7:15pm

not really. i downloaded just a bit more than 98 gigs in one month, when i first got broadband. never got charged for it (like anyone else that i know). as far as i can tell the download allowance is currently not being enforced.

daveyjoe · 17-02-2004 11:16pm

Originally posted by netman
not really. i downloaded just a bit more than 98 gigs in one month, when i first got broadband. never got charged for it (like anyone else that i know). as far as i can tell the download allowance is currently not being enforced.

Woah, that is pretty excessive, if you did get charged, that would amount to about €3000 (rough calculation), how the hell did you manage to download that much?

That is three quaters of your whole cap eaten up after just one day.

tuxy · 17-02-2004 11:23pm

i recon constantly downloading for 15 hrs a day every day for a month would = 100 gb
you could constantly keep stuff lined up for download using a p2p program
i went 10 gb over my cap in the first month and also wasnt charged

Slaanesh · 27-02-2004 2:58pm

We currently have the 2Mbit eircom offering in work for €165, sweet !

Slaan.

LFCFan · 27-02-2004 3:52pm

Originally posted by Slaanesh
We currently have the 2Mbit eircom offering in work for €165, sweet !

Slaan.

and in Sweden you can get a 10Mbit connection for a lot less. It's a bit sad when people think €165 a month for a 2Mbit connection is sweet.

rymus · 27-02-2004 5:19pm

2mbit is sweet.. .paying €165 a month for it is not!

Slaanesh · 27-02-2004 9:16pm

no no, you don't understand, I work there and do not pay for the usage, therefore it is sweet. And yes €165 is absurd.

Slaanesh.

Eircom announce the new product details

Comments