NFL Gamepass blackouts. Will you be signing up?

Itssoeasy · 22-06-2023 11:51pm

https://www.boards.ie/discussion/comment/120751903#Comment_120751903

Looks like it yes. The app I mean. When you go in through the game pass app, they’re a banner that explains what is happening going forward, and you can click on the link and it takes you to the DAZN web page and the gamepass section and as current subscribers we can look around until August.The DAZN app isn’t that bad honestly.

Itssoeasy · 22-06-2023 11:55pm

https://www.boards.ie/discussion/comment/120751900#Comment_120751900

No but German and Swiss subscribers look to be getting the option to pay in instalments like we could before which won’t be that bad.

myate · 23-06-2023 4:11pm

Has anyone been able to see/find out about the sneaky Gamepass Autorenew? They usually have that disabled until sometime in July when you have to do it (change from auto to no). I presume with the move to Dazn that auto renew won't apply this year.

myate · 26-06-2023 11:53am

Received an email today from GP/Dazn regarding setting up account etc. Back in the day I would have originally paid in sterling as it was cheaper, and now because of that, I cannot watch Dazn GP in Ireland! Will probably have to re-register with new email & pay in Ireland to access 2023 season, which I'll leave until the last moment before the season starts anyway.

In this email right at the bottom in the usual T&C's bit, is the following;

Because Game Pass has moved to DAZN, your subscription is now subject to new Terms & Conditions. You can read them here. If you decide to opt out of these new Terms & Conditions and stop your Game Pass subscription for the 2023 season, you can do so here.

That's the only place I see where you can turn off the Auto Renew. Watch out for that if you're not thinking of auto renewing.

JJ · 26-06-2023 5:41pm

Yes, buying gamepass for the first time regardless

I had the same issue but I hadn't realised my account was supposedly registered in the UK. I reset the password for DAZN but can't sign in because I'm not in the UK. I spoke to their chat support and they said they'll get back to me.

correction · 26-06-2023 6:45pm

Am I right in saying that if I want gamepass next season I'll also have to pay for a dazn account? When I went into sign up I was presented with 3 payment options.

As someone who has never used dazn before and doesn't currently have an account I'll need to to pay their fee on top of the gamepass fee? Or will gamepass be included with the dazn fee?

I would only be signing up for dazn for gamepass but I don't think I could bring myself to pay any extra than I have been the last few seasons.

alchemist33 · 26-06-2023 6:51pm

https://www.boards.ie/discussion/comment/120769347#Comment_120769347

I haven't delved in as far as you, but the email said nothing about paying for DAZN above and beyond the usual GP fee.

lbj666 · 26-06-2023 6:59pm

https://www.boards.ie/discussion/comment/120769032#Comment_120769032

Oof that doesn't sound good for those who happen to be in Brazil when purchasing their gamepass subscription.

Ohmeha · 26-06-2023 7:30pm

Has anyone had any luck identifying a workable VPN for DAZN Brazil?

cmac2009 · 26-06-2023 8:00pm

https://www.boards.ie/discussion/comment/120769589#Comment_120769589

No, not working with the two I have, and typically one or the other usually work.

Lionbacker · 26-06-2023 8:38pm

https://www.boards.ie/discussion/comment/120769032#Comment_120769032

Had the same issue too, except I supposedly set up my account from South Africa, where I've never set foot. They said I may need to delete my account & re-register. A complete balls of a set-up over there if it's happeneing to multiple people. (And for clarification, I've never "taken a trip to Brazil or any other country" while buying my gamepass).

gerire · 27-06-2023 12:12am

I was fortunate as I was in Brazil or India, I can't remember which, when I signed up to game pass.

Just logged in to dazn and my account is showing that the auto renew for pro will be 166 on 1st August

My cc details were automatically transferred over to them too

Fr Tod Umptious · 27-06-2023 9:09am

https://www.boards.ie/discussion/comment/120755188#Comment_120755188

I was in the same boat.

I've only ever signed up for the NFL RedZone package which was about €50 a season, got caught out with the auto-renewal last year.

So when I got the email about it being transferred to DANZ a few days ago I logged in straight away and saw that an auto-renewal for the full €199 was scheduled for August 1st.

I promptly cancelled.

Justin10 · 27-06-2023 3:54pm

Oddly when I go to holiday on Mexico or Brazil it says Dazn isn't available in that country but works absolutely fine to sign up when in Germany

phatkev · 27-06-2023 7:10pm

https://www.boards.ie/discussion/comment/120769939#Comment_120769939

Same here, just tried to sign in and got "not available in your current location". Gamepass was bought in Ireland though without any VPN, not the greatest of first impressions

phatkev · 27-06-2023 8:22pm

Anybody smarter than me know where to go to cancel my gamepass subscription if I can't access the DAZN website? 10 minutes with the dazn support has never prompted me to cancel a subscription quicker!

Itssoeasy · 27-06-2023 8:40pm

https://www.boards.ie/discussion/comment/120774897#Comment_120774897

Why can’t you access the DAZN website ?

The_Honeybadger · 27-06-2023 8:48pm

Same issue here I have just moved home from Brazil, can’t log in to DAZN because it says it is only available in the country I registered in

I would like to cancel but I can’t even get past the login page to access the site

phatkev · 27-06-2023 8:49pm

https://www.boards.ie/discussion/comment/120774971#Comment_120774971

Apparently I purchased through the UK which is complete horseshit. Tried a vpn set to the UK and am getting the same message, gamepass are telling me the only way I can cancel is through DAZN, DAZN are telling me the only way around it is to cancel my sub and start again, but I cant access DAZN to do that. Some shitshow

Jofspring · 27-06-2023 9:45pm

Screenshot_2023-06-27-21-44-11-99_40deb401b9ffe8e1df2f1cc5ba480b12.jpg

This is what I get when I try to go in and check my details and turn off auto renew. I've signed in fine but won't let me look at my account.

Itssoeasy · 27-06-2023 10:15pm

https://www.boards.ie/discussion/comment/120775014#Comment_120775014

Ah okay. That’s sounds an utter dose.

myate · 28-06-2023 12:15pm

https://www.boards.ie/discussion/comment/120775014#Comment_120775014

I was onto Dazn again yesterday. Went through all the usual, paid for it in sterling etc. They wouldn't cancel my account for me, but said try in a few days, said they're working on a fix for all this so hopefully we'll be able to log in to at least cancel...not holding my breath though!! I can still access Gamepass app on iphone & watch stuff, see my account and there is a cancel button for the account...I haven't yet pressed it, will see what the outcome is in a few days from Dazn. I can't access Gamepass on a desktop though.

davetherave · 28-06-2023 2:28pm

No, had gamepass before but not buying it with blackouts, wil use sky

Just cancelled mine there. Made a new password, then tried to log in and it wouldn't let me because I'm home from my 10 year holiday in Brazil.

@phatkev @The_Honeybadger There is a link at the very bottom of the email that they sent on 26 Jun 2023, 14:45 (2 days ago) titled "NFL Game Pass has moved to DAZN"

If you decide to opt out of these new Terms & Conditions and stop your Game Pass subscription for the 2023 season, you can do so here. (The here is a link). That will bring you through to this page - https://cloud.in.dazn.com/NFL-GamePass-autorenewal-en

which says

Are you sure?

By opting out of the terms and conditions, you will not be billed by DAZN ahead of your auto-renewal and therefore will lose access to Season Pro ahead of the 2023 season. You won't be able to continue enjoying access of all your favourite NFL Game Pass content with live games plus Playoffs & Super Bowl LVIII, highlights, NFL RedZone, NFL Network, NFL Programs and more on DAZN.

If you're sure you want to lose access, confirm your email address below.

I was quite happy to pay $99 a year for it but will wait and see how the new systems works or doesn't work before committing.

The_Honeybadger · 28-06-2023 9:07pm

https://www.boards.ie/discussion/comment/120777786#Comment_120777786

Thanks @davetherave ill try that I may end up signing up after but like yourself I want to see how it works out

Kev8360 · 28-06-2023 10:57pm

Will the move to DAZN still mean that games being shown on Sky will be unavailable to watch on GamePass due to regional restrictions? I presume this will be a yes - one of the main reasons I cancelled my auto renew last year as some weeks there was slim pickings in the early kickoffs and I can't get into the constant game swapping on redzone. Its just not for me.

myate · 29-06-2023 1:28pm

https://www.boards.ie/discussion/comment/120777786#Comment_120777786

@davetherave I clicked that link earlier in the week (previous post) & tried to unsubscribe/delete my account. But when I was onto Dazn help to confirm it, my account is low & behold very much still active. You might want to do the same. Be good to know if yours is active or not.

cmac2009 · 29-06-2023 4:11pm

https://www.boards.ie/discussion/comment/120781949#Comment_120781949

I followed that link as well to cancel and was wondering if any action was actually taken. The transition so far doesn't inspire any confidence.

Did the chat team then cancel it for you?

Ohmeha · 30-06-2023 12:07am

I logged into my Brazil transferred DAZN account/reset password no problem and I'm able to watch everything fine but I get this error message trying to access Subscription on my profile

"We're sorry, we're unable to load your plan details right now due to a technical issue. We're working on a fix right away.

If you need help now, chat with us here. Otherwise, please try again later."

myate · 30-06-2023 7:48am

https://www.boards.ie/discussion/comment/120783074#Comment_120783074

No as per another post a few above, they said the can't/wouldn't do it for me! And to wait a few days when I/we should be able to log into the Dazn account properly & cancel it there ourselves. That's still not fixed/working as of this morning.

davetherave · 01-07-2023 11:40pm

No, had gamepass before but not buying it with blackouts, wil use sky

I'm the same as Myate. I put my email address into the "opt out of the new t&c and don't autorenew with Dazn" form on the 28th, I sent them off an email as well on the 29th just to confirm that the account such and such an email address has been cancelled. Just got a message back from them with:

Hi David,

Thank you for contacting DAZN customer support. From what I can see, your Game Pass subscription is still active. Looking forward to your response and, if you have any other issues or doubts, in the meantime, we are always here to help!

Kindest Regards,

Kevin– The DAZN Team

Like, seriously. I tried to opt out of the new T&C as per their email.

>Because Game Pass has moved to DAZN, your subscription is now subject to new Terms & Conditions. You can read them here. If you decide to opt out of these new Terms & Conditions and stop your Game Pass subscription for the 2023 season, you can do so here.

I can't log in to my account to cancel it from the account management. I sent them an email asking them to confirm it has been cancelled. I've now sent them another email explicitly instructing them to cancel.

Itssoeasy · 02-07-2023 1:39pm

https://www.boards.ie/discussion/comment/120780110#Comment_120780110

It was on the DAZN site when it was initially announced and Ireland wasn’t included, but I think I’ve seen it that Ireland is now lumped back in. I don’t know whether it will any better than the previous shower.

Kev8360 · 03-07-2023 6:48pm

https://www.boards.ie/discussion/comment/120794986#Comment_120794986

ok thanks - actually looks like my auto renew is still active somehow. with the cost of the new season pass and the blackouts I think its time to hope off this subscription.

Ohmeha · 03-07-2023 10:56pm

I was emailed on the 30th confirming my former Brazil plan is now going to cost me about €100 extra for the Irish price of €166.99

Aside from the mental price and the stupid blackouts it's the laughable 720p quality that is the nail in coffin for me on the DAZN version Game Pass and of course I'm still unable to access cancellation option on my profile. What were the NFL thinking outsourcing their international streaming platform with huge growth potential to these low quality cowboys?

Raoul · 03-07-2023 11:55pm

720? Where did you see that? I honestly couldn't cope with that.

cmac2009 · 04-07-2023 8:04am

https://www.boards.ie/discussion/comment/120793703#Comment_120793703

Are you using the help@dazn.com email address? . Getting no response from them.

They seem to be purposefully making it as difficult as possible to cancel.

Double C · 04-07-2023 9:31am

I got an email saying my Brazilian sub would be renewed for 385BRL which is 73 euro or something. Anyone else get this?

Jofspring · 04-07-2023 4:51pm

Mine says

"As a reminder your annual NFL Game Pass subscription is up for renewal on the 2023-01-08.

Your renewal will be for Season Pro Instalment.

On 2023-01-08, your chosen payment method will be charged EUR 41.75"

I assume that's x 4. August, September and October and November payment as before. Last year was BRL419.

Once again when I go in to change it it says sorry an error has occured.

Ohmeha · 04-07-2023 6:28pm

https://www.boards.ie/discussion/comment/120801944#Comment_120801944

I watched it with my own eyes on my TV with a replay of this year's superbowl it was definitely 720p, poor stuff for the year 2023 it's not 2009 anymore. Also no Chromecast support for Game Pass from DAZN which is another farce

Maybe not panic yet over the 720p NFL UK reddit users had confirmation from DAZN it would be 720p but now I can see another user only today stating they have confirmation from DAZN it will be 1080p, DAZN rep could BS'ing though..

MaddChris · 04-07-2023 9:09pm

I know this isn't a like for like comparison, obviously you have to watch the live games SKY show, but thought it was interesting none the less:

NFL Gamepass through DAZN = €166.99

Sky Sports for 6 months through NowTV + Boost (1080p/No ads on catch-up) = €162

If all you want is football then go with Gamepass obviously, but also having F1 and the golf (important in my household) then NowTV might be worth finding your team live somewhere else if Sky aren't showing them.

Raoul · 04-07-2023 10:48pm

It's a good comparison to be fair. But the big draw for me is being able to watch the compressed games the next day.

Raoul · 04-07-2023 10:49pm

I received this email:

As a reminder your annual NFL Game Pass subscription is up for renewal on the 2023-01-08.

Your renewal will be for Season Pro Annual.

On 2023-01-08, your chosen payment method will be charged GBP 42.99.

Your subscription will be automatically renewed for another year. This happens automatically and you don't have to do anything else.

Once your NFL Game Pass subscription has renewed, you’ll be able to enjoy all the best content from NFL on the DAZN app.

That’s over 200 NFL 2023 games including the regular season games, Playoffs & Super Bowl LVIII, highlights, NFL RedZone, NFL Network, NFL original programmes, documentaries and more.

If you want to change your mind, you can sign in and head to My Account to update your subscription.

Otherwise, there’s nothing else to do. Just carry on following your team as before.

franglan · 05-07-2023 10:35pm

Anyone know how to cancel an annual Gamepass subscription - all I can see is that my subscription is active without any obvious ability to cancel. I'm going to take my chances, cancel the autorenew on Gamepass and sign up to DAZN later as needs be in August.

Fr Tod Umptious · 06-07-2023 4:29pm

https://www.boards.ie/discussion/comment/120805906#Comment_120805906

NFL Gamepass through DAZN = €166.99

I'm guessing in the absence of any other information that's going to be the price of the one and only package available.

I only watch RedZone, I think I paid e50 for it last season.

Unless there's a reasonable RedZone only package I'll be getting NowTV and one of the many discount codes available.

JohnGonne1 · 06-07-2023 4:32pm

https://www.boards.ie/discussion/comment/120805906#Comment_120805906

Are there any other options out there to get NFL other than DANZ/Gamespass/SkySports? I know that SSports+ has NFL Redzone + usually 1 game, CSport has 1 Sunday night football. Any other options out there to replace Gamepass/Sky Sports? even IPTV free links e.g. German ProSieben

davetherave · 08-07-2023 1:28pm

No, had gamepass before but not buying it with blackouts, wil use sky

https://www.boards.ie/discussion/comment/120802253#Comment_120802253

I had initially sent it to help@dazn.com on the 29th of June. I got a reply from dazncustomerservice@dazn.com on the 1st of July from someone who didn't read my email at all and just said my gamepass was still active. I got straight back to them reiterating my request to turn off auto renew and cancel my account. I got a reply last night, eight days after my initial email saying

Hello David ,

Thank you for contacting DAZN Customer Support

We will turn off the auto-renewal on your account. It can take up to 48 hours for this to be reflected on your account. We will contact you to confirm when this has been processed. You will still be able to access our Freemium content from the 1st August .

If you have any further questions or concerns do not hesitate to contact us.

Kind regards,

The DAZN Team

cmac2009 · 09-07-2023 6:56pm

https://www.boards.ie/discussion/comment/120821853#Comment_120821853

Thanks. I had success with the customer service address as well, quick to respond initially but took 5 days or so to cancel sub and delete account.

myate · 11-07-2023 8:19am

https://www.boards.ie/discussion/comment/120826870#Comment_120826870

How did you check your account was actually deleted can I ask? Email sent just now, and I'll go into Gamepass and try deleting my account there now also.

cmac2009 · 11-07-2023 8:27am

https://www.boards.ie/discussion/comment/120833427#Comment_120833427

When you try to login you should get an error message stating no account exists with these details.

Jorge Jorgesson · 11-07-2023 9:03am

I can't even get on to dazn without getting an 'this site can't be reached' [so and so] unexpectedly closed the connection'

The link on original email to turn off renew brings the same message.

Just remembered I paid by PayPal, so I just cancelled the auto-renew there.

myate · 11-07-2023 9:19am

Thanks guys. I emailed them, to cancel, then asked them to do it. They emailed back said auto renew was cancelled already. But not the account. Will keep an eye on it, and check the paypal also.

Edit: My paypal shows 2 Dazn active renewals. Stopped both now - all Gamepass references changed to Dazn.

NFL Gamepass blackouts. Will you be signing up?

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