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SKY Viewing card problem

  • 19-11-2005 6:57am
    #1
    [Deleted User]
    Posts: 0 ✭✭✭


    is anyone else having problems with there sky viewing cards ? my card keeps cutting out on certain channels, when i take the card out and put it back in the box the channel that was off works, any ideas ?? (BTW card is only a few months old)


Comments

  • #2
    byte
    Moderators, Regional North West Moderators Posts: 19,126 Mod ✭✭✭✭byte
    byte


    Could you explain what you mean by "keeps cutting out"? What does it say on screen?

    Perhaps contacts on teh viewing card are a bit dirty?


  • #3
    DMC
    Registered Users, Registered Users 2 Posts: 10,726 ✭✭✭✭DMC


    Also, do you have little people who often tug at the card?


  • #4
    [Deleted User]
    Posts: 0 ✭✭✭ [Deleted User]


    i get a message up on the screen asking me to insert the viewing card and no kids at the box.


  • #5
    byte
    Moderators, Regional North West Moderators Posts: 19,126 Mod ✭✭✭✭byte
    byte


    Hmm, I'd think either the contacts are dirty, or the little switch at back of card slot is not working (it tells box when a card is inserted)


  • #6
    DinoBot
    Registered Users Posts: 699 ✭✭✭DinoBot


    I was having similar problems until I updated my sky box software. You could try that if it has not been done.

    Turn off power (plug-out)
    hold down "backup" button on the box not remote.
    plug in and turn on
    wait for message saying software update
    release button

    Failling that it could be power supply in box (if old box). Thats another matter but easily fixed :D


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