Very Slow iTunes Download

Razor Russ · 23-10-2015 5:38pm #1

Ok....bit of a strange one...Need some advice

I am having a problem with app store and iTunes downloads. They are extremely slow as in 15 mins for 50mb apps. I have a 240Mb/Sec download connection and its performing as advertised for all other downloads, streaming etc...

Heres the strange bit....if i turn on tunnel bear for the USA, my iTunes/app store speeds suddenly recover and go back to normal. if i turn off the tunnel the speed suddenly drops back to the slow speed before. i have changed the DNS setting to see if googles DNS would help but unfortunately not. Its confined to iTunes and app store only.

Any advice or help would be great.

shanec1928 · 23-10-2015 8:11pm

Glad I'm not the only one so. OS X update took 4+ hours also have upc 240. Be interesting to see if it's just a problem with upc or do others have it as well?

Oafley Jones · 23-10-2015 8:16pm

Apple's Cloud services/stores are pitifully slow and under severe pressure. I've bought stuff form iTunes only to torrent it straight after owing to the ridiculous DL times. This is something they're working on though.

FourFourRED · 23-10-2015 8:24pm

This is an ongoing issue today/tonight.

Keep an eye on Apple System Status website. Guaranteed there will be something on it later on.

Razor Russ · 23-10-2015 9:51pm

Cheers glad it's not just me. Seen it before in the days after they released iOS 9 & OS X. Can't understand why tunnelling though the USA would improve speeds. unless Apple is giving preference to the USA

FourFourRED · 23-10-2015 10:54pm

Seems to be OK for me now again.

Razor Russ · 24-10-2015 12:30am

yea me too thankfully.

NetNinja · 24-10-2015 4:46pm

On UPC and also finding it really slow. Trying to download OSX El Captain onto my two Macs. Deliberately waited so the pressure was off the servers.

Razor Russ · 24-10-2015 7:34pm

I am beginning to think its a UPC issue, really bad again tonight. Its fine if i am using 3G say on my iPhone buts soon as i use the UPC connection its really bad.

Sad Professor · 25-10-2015 11:53am

Trying to update to 9.1 on my iPad and iTunes and it keeps failing. Also on UPC, but Apple’s internet services are so bad it’s hard to know who to blame.

coylemj · 25-10-2015 1:24pm

Tried to download the latest update to OSX EL Capitan (1.19GB) yesterday but gave up because it was so slow, this despite speedtest.net telling me my wi-fi connection was 60 Mb/sec. Got up before 9 a.m. this morning and started the download. It's now after 12 noon and it's still downloading - the step from 1.02 to 1.03 GB which is only 10 MB took about 10 minutes. Am on UPC but other downloads like an Adobe update yesterday was very fast. Now says that it's at 1.09 of 1.19GB and there's 38 minutes left - to download 100MB!

The Bowling Alley · 29-10-2015 9:06am

Strange one really. I connected my gf's iPhone to my iMac to back up and update software. Tried to download ios9 and it was telling me it would take 20 hours. Ended up having to do it over the air from her phone and it was done in 10 minutes. Not even sure how this helps us narrow down the problem.

I do know that downloading apps from the AppStore on the phone through wifi have been painfully slow but zipping along with 3/4G

Very Slow iTunes Download

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