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My Xperia not finding phone

beveragelady · 2015-01-30 23:14:32

I've had this phone for about 18 months. In that time I have lost it and found it many times using My Xperia. Log into the site, blue dot shows up on the map, phone makes a noise until I find it. Recently though it seems that if the phone is asleep it can't be found. I've experimented with it; wait for ages and nothing…

31-01-2015 12:14am

#1

beveragelady

Registered Users Posts: 854 ✭✭✭

Join Date: January 2012

Posts: 751

I've had this phone for about 18 months. In that time I have lost it and found it many times using My Xperia. Log into the site, blue dot shows up on the map, phone makes a noise until I find it.
Recently though it seems that if the phone is asleep it can't be found. I've experimented with it; wait for ages and nothing happens, as soon as I wake the phone up it's suddenly 'found.'
Does anybody know a magic combination of security and display settings that would make it work again? I've played around with them but no joy.

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#2 31-01-2015 10:13pm

jimmycrackcorm

Registered Users, Registered Users 2 Posts: 14,346 ✭✭✭✭

Join Date: June 2003

Posts: 14142

have you changed the power saving settings. AFAIR there is an option to save power that turns off data when the screen is off

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