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Prestashop issue

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  • 09-07-2014 1:10pm
    #1
    martyoo
    Closed Accounts Posts: 872 ✭✭✭


    Hi there,

    I am having a problem with Prestahop on a Linux server. The issue relates to SSL when I proceed to a https page such as the check out page. I've had two developers look at it and they are saying the issue is down to the hosting company something to do with CGI and Apache configured. 


    Can someone please have a look at this as I don't want to have to move server. Thanks.


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  • Options
    #2
    mneylon
    Registered Users Posts: 7,739 ✭✭✭mneylon


    Please open a ticket with specifics: https://www.blacknight.com/support.html

    Blog | Tweets



  • Options
    #3
    Toosey
    Banned (with Prison Access) Posts: 60 ✭✭Toosey


    martyoo wrote: »
    Hi there,

    I am having a problem with Prestahop on a Linux server. The issue relates to SSL when I proceed to a https page such as the check out page. I've had two developers look at it and they are saying the issue is down to the hosting company something to do with CGI and Apache configured. 


    Can someone please have a look at this as I don't want to have to move server. Thanks. 

    Had the same issue albeit a different Ecommerce platform (Magento) and with a lot of pushing with Blacknight I got to the bottom of it... See below for my fix

    [ Please read in full ]
    After investigation it seems that you will need to run your Webspace, for the domain name, in Apache mode (as opposed to CGI mode).
    The reasoning for this is that there are Server Environment variables required for Magento to detect that the request is via 'https', these environment variables are not present in CGI mode - this is a technical restriction on the CGI implementation. CMS systems, and Magento etc., will soon need to update their core code to reflect usage in CGI mode (as it is becoming more common).
    You can change the running mode of the Webspace by following these steps:
    • Click Websites (Menu).
    • Click the Domain Name.
    • Click Website Configuration.
    • Click Edit.
    • Beside 'PHP implementation' choose 'Shared hosting PHP 5 (Apache module) (5.3.3)'.
    • Click Submit.
    [*]
    [*]

    Please also note that when running in Apache mode you will need to set any folders/files that require write permission, by the website/Webspace, have the following permissions set respectively 777/666.


    If you need any more info just ask .. Rgds Toose


  • Options
    #4
    martyoo
    Closed Accounts Posts: 872 ✭✭✭martyoo


    Thanks a lot Toosey! That was a big help. All sorted now.


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