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UGC - You tight gits!

  • 24-03-2005 10:21pm
    #1
    smiaras
    Closed Accounts Posts: 3,030 ✭✭✭


    This post has been deleted.


Comments

  • #2
    dearg_doom
    Closed Accounts Posts: 834 ✭✭✭dearg_doom


    :lol:

    I was in the same situ last year, but they wouldn't cancel the card unless I had for at least a year!

    So I cleared out my account, so when the next month's debit didn't go through, and they were quick enough about cancelling my card:D


  • #3
    mycroft
    Closed Accounts Posts: 2,862 ✭✭✭mycroft


    smiaras wrote:
    This post has been deleted.

    You might still use it.

    I think they have a fair idea of the incompedent monkeys they have working for them, and release they're not going to check each card.

    I had a temp card while I waited for mine, main card arrived, gave temp card to mate, he used it for six months.


  • #4
    segadreamcast
    Registered Users, Registered Users 2 Posts: 2,872 ✭✭✭segadreamcast


    In all fairness Dearg, as far as I'm aware it is a 12 month contract. You're the one breaking it, not them, so technically you were in the wrong.


  • #5
    callmescratch
    Closed Accounts Posts: 316 ✭✭callmescratch


    yeah if only there were some sort of rules laid out when you were subscribing, terms and conditions perhaps :rolleyes:
    ugc unlimited terms and conditions wrote:
    8. Cancellation of the Subscription by the Subscriber

    8.5. In all cases the Subscriber must return his or her card to the Subscription Department within five working days from expiry of the notice period. Failure to do so will mean the Subscriber or the Payer is liable to pay an amount equal to 1/15 of the current monthly subscription fee for each day of delay, without prejudice to any other action that UGC may take. No refund of any excess may be made until the card has been returned. If cancellation takes place with one month’s notice during a subsequent subscription period and the subscription fee has been paid in full, the Subscription Department will refund the excess amount.


    i'm only pointing this out because i get burned by angry customers every single day, who think it's outrageous that the company i work for enforce the terms and conditions they never bothered reading.
    *rant mode off*

    anyway, you're lucky thay let you cancel, in the t&c's is says you have to have a reason like a long stay in hospital etc..


    and yes, i agree, it does suck


  • #6
    smiaras
    Closed Accounts Posts: 3,030 ✭✭✭smiaras


    This post has been deleted.


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