Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi all! We have been experiencing an issue on site where threads have been missing the latest postings. The platform host Vanilla are working on this issue. A workaround that has been used by some is to navigate back from 1 to 10+ pages to re-sync the thread and this will then show the latest posts. Thanks, Mike.
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Access denied on ROS website

  • 01-09-2014 4:10pm
    #1
    Detached Retina
    Registered Users Posts: 140 ✭✭


    Hi,
    I separated a few months ago, and my Tax credits are now a complete mess. I have been in contact via phone and writing with the tax office, who had been notified of the separation already, as I have been issued about 7 or 8 certs since but have been getting stonewalled.

    I went in to use the PAYE anytime (which I've used before) to see if that helped me to see what way they are being allocated, or what's going on - but I got a message to say I was denied access based on marital status and something about assessment?!
    Is that common. do they do that?

    I'm going to go into them about this asap, as I'm getting stuck on hold for 20 mins before I get someone who wont answer any questions! Odd as they've been fairly helpful in past dealings. Just wanted to ask if anyone knew in the meantime.


Comments

  • #2
    premier10
    Registered Users, Registered Users 2 Posts: 320 ✭✭premier10


    Detached Retina wrote: »
    Hi,

    I went in to use the PAYE anytime (which I've used before) to see if that helped me to see what way they are being allocated, or what's going on - but I got a message to say I was denied access based on marital status and something about assessment?!
    Is that common. do they do that?

    I'm going to go into them about this asap, as I'm getting stuck on hold for 20 mins before I get someone who wont answer any questions! Odd as they've been fairly helpful in past dealings. Just wanted to ask if anyone knew in the meantime.

    Yes, apparently the system is unavailable once the marital status is changed to separated/divorced, you need to phone them directly with your queries because the system will not change to allow access


  • #3
    Detached Retina
    Registered Users Posts: 140 ✭✭Detached Retina


    Thanks. That's a relief, but quite frustrating :( between that and them being so evasive on the phone.


Advertisement