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Problem with Laptop Screen

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  • 02-10-2012 6:06pm
    #1
    gizmondic
    Registered Users Posts: 5 ✭


    Hi Guys,

    I'm having a problem with my Laptop - Dell Inspiron 1370. I was using it this morning and suddenly the Webcam light came on and then the screen went white. I pressed Ctrl+Alt+Del and the option to select task manager and others came up but when I selected task manager it reverted back to the white screen. I shut down the computer and restarted it but same thing happened. Loaded up okay, could see desktop for approx 10 - 15 seconds and then the white screen. i have another profile on the laptop so I logged onto that account and the laptop works fine - no white screen.

    Can anyone help please as I am completely confused?

    Cheers.


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    #2
    duckysauce
    Closed Accounts Posts: 4,930 ✭✭✭duckysauce


    gizmondic wrote: »
    Hi Guys,

    I'm having a problem with my Laptop - Dell Inspiron 1370. I was using it this morning and suddenly the Webcam light came on and then the screen went white. I pressed Ctrl+Alt+Del and the option to select task manager and others came up but when I selected task manager it reverted back to the white screen. I shut down the computer and restarted it but same thing happened. Loaded up okay, could see desktop for approx 10 - 15 seconds and then the white screen. i have another profile on the laptop so I logged onto that account and the laptop works fine - no white screen.

    Can anyone help please as I am completely confused?

    Cheers.
    delete the old profile and create a new one


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    #3
    gizmondic
    Registered Users Posts: 5 ✭gizmondic


    Can't do that. Will lose stuff on the profile. Looks like its a virus. It's hit the other profile now


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