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eircom wtf?

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  • 26-02-2013 3:21pm
    #1
    JAMES VTI S
    Registered Users Posts: 2,080 ✭✭✭


    I rang eircom today to cancel my account and they want me to write a letter to them in Dublin saying why i dont need there services anymore

    What the Hell is this about !


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    #2
    monkeypants
    Closed Accounts Posts: 2,386 ✭✭✭monkeypants


    JAMES VTI S wrote: »
    I rang eircom today to cancel my account and they want me to write a letter to them in Dublin saying why i dont need there services anymore

    What the Hell is this about !
    You can probably write the letter anywhere. Why not use email?


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    #3
    Oryx
    Subscribers Posts: 19,425 ✭✭✭✭Oryx


    The Agreement, subject to Clauses 5.2 and 6 below may be terminated by either party
    giving to the other one month’s prior notice in writing requesting termination of the
    Agreement.

    From eircoms terms and conditions (telephone service) here You dont say if its phone, so Im assuming.


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    #4
    JAMES VTI S
    Registered Users Posts: 2,080 ✭✭✭JAMES VTI S


    phone & broadband :rolleyes: .. a friend tried that by email and the message bounced back


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    #5
    Nody
    Moderators, Category Moderators, Arts Moderators, Business & Finance Moderators, Entertainment Moderators, Society & Culture Moderators Posts: 18,266 CMod ✭✭✭✭Nody


    JAMES VTI S wrote: »
    I rang eircom today to cancel my account and they want me to write a letter to them in Dublin saying why i dont need there services anymore

    What the Hell is this about !
    Paper trails for audit in case someone is trying to BS them and secondly making it more difficult which means it will take longer and they get more money.


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    #6
    JAMES VTI S
    Registered Users Posts: 2,080 ✭✭✭JAMES VTI S


    So what is the best way to do this so the letter wont go "undelivered" ...


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    #7
    Oryx
    Subscribers Posts: 19,425 ✭✭✭✭Oryx


    JAMES VTI S wrote: »
    So what is the best way to do this so the letter wont go "undelivered" ...
    Register the letter.


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    #8
    JAMES VTI S
    Registered Users Posts: 2,080 ✭✭✭JAMES VTI S


    how much is that


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    #9
    JAMES VTI S
    Registered Users Posts: 2,080 ✭✭✭JAMES VTI S


    Alaneircom On eircom forum wrote:

    Hi StupidLetter

    Please send your letter by post to :

    Eircom Accounts Administration.
    Unit 6 P.
    West Gate Business Park.
    Ballymount.
    Dublin 24

    In this letter please include the following in the format that suits you:

    Name on account
    Telephone number
    Account number
    Service you wish to cease eg. broadband or whole account.
    Signed signature of account holder only
    Kind regards

    Al
    • Name on account
    • Telephone number
    • Account number
    • Service you wish to cease eg. broadband or whole account.
    • Signed signature of account holder only
    • Post by registered mail

    This would be a handy sticky some where


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    #10
    amtc
    Registered Users Posts: 2,490 ✭✭✭amtc


    Telephone House long closed and vacated by eircom almost two years ago.

    Try 1 Heuston South Quarter, St John's Road, Dublin 8


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    #11
    JAMES VTI S
    Registered Users Posts: 2,080 ✭✭✭JAMES VTI S


    amtc wrote: »
    Telephone House long closed and vacated by eircom almost two years ago.

    Try 1 Heuston South Quarter, St John's Road, Dublin 8

    :) fixed


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    #12
    java
    Registered Users Posts: 319 ✭✭java


    amtc wrote: »
    Telephone House long closed and vacated by eircom almost two years ago.

    No its not. Thats where some of their call centres are located.


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