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returning phone to meteor?

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  • 01-07-2012 2:55am
    #1
    deadman1693
    Registered Users Posts: 43 ✭


    Hey I bought a phone from meteor shop on monday, earlier today it stopped working when i was trying to update it with different firmware. the screen has became blank and it won't turn on and it is totally bricked. the shop is opened monday when I go in monday would they have to send it off or would I be able to get a new one straight off them or will they have to send it off? I only got it last week.


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    #2
    Nody
    Moderators, Category Moderators, Arts Moderators, Business & Finance Moderators, Entertainment Moderators, Society & Culture Moderators Posts: 18,266 CMod ✭✭✭✭Nody


    deadman1693 wrote: »
    Hey I bought a phone from meteor shop on monday, earlier today it stopped working when i was trying to update it with different firmware. the screen has became blank and it won't turn on and it is totally bricked. the shop is opened monday when I go in monday would they have to send it off or would I be able to get a new one straight off them or will they have to send it off? I only got it last week.
    Was this a firmware from the makers of the phone and if so was it certified to work on the phone?

    If the answer is no to either of those questions you don't have the right to any new phone.


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    #3
    Procrastastudy
    Closed Accounts Posts: 6,224 ✭✭✭Procrastastudy


    Even if its yes it could be user error in the way you updated the phone.

    I suggest being very polite - quite careful what you say - and let them do what ever they do ;)


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    #4
    JADMIX
    Registered Users Posts: 68 ✭✭JADMIX


    I bough a phone from carphone warehouse last year and it was on meteor, the service was crap (signal) and i returned it within the 10 day period, maybe you are entitled to do the same,the 10 day return was not carphone it was meteor because it was a contract phone. so was able to give phone back and cancel contract. I was just charged for the calls i made (less than 2 euro)


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