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Laptop restore help

  • 13-09-2015 8:44pm
    #1
    Howlin
    Registered Users Posts: 199 ✭✭


    Hi,

    I want to restore my laptop to factory setting but I am having trouble doing it. I reset the laptop, press f8 and went through the steps to get to the system recovery options (attached is a photo of what came up).

    From looking at the information available online, I should see the dell factory image restore (or something similar) but I cannot find it.

    Can anyone help me in figuring out how I can reset my laptop to factory settings?


Comments

  • #2
    Darren 83
    Registered Users, Registered Users 2 Posts: 1,685 ✭✭✭Darren 83


    Howlin wrote: »
    Hi,

    I want to restore my laptop to factory setting but I am having trouble doing it. I reset the laptop, press f8 and went through the steps to get to the system recovery options (attached is a photo of what came up).

    From looking at the information available online, I should see the dell factory image restore (or something similar) but I cannot find it.

    Can anyone help me in figuring out how I can reset my laptop to factory settings?

    What os are you on?


  • #3
    Howlin
    Registered Users Posts: 199 ✭✭Howlin


    Darran 83, I am on windows 7 home premium 64 bit.


  • #4
    Darren 83
    Registered Users, Registered Users 2 Posts: 1,685 ✭✭✭Darren 83


    Howlin wrote: »
    Darran 83, I am on windows 7 home premium 64 bit.

    And what brand laptop is it?


  • #5
    Howlin
    Registered Users Posts: 199 ✭✭Howlin


    It is a dell inspiron N5050


  • #6
    Darren 83
    Registered Users, Registered Users 2 Posts: 1,685 ✭✭✭Darren 83


    Howlin wrote: »
    It is a dell inspiron N5050

    When you tap F8 you should get a option too repair your computer


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  • #7
    Howlin
    Registered Users Posts: 199 ✭✭Howlin


    If you look at the attachment above, it doesn't give the option restore to factory settings. There is an option missing below the command prompt.


  • #8
    Darren 83
    Registered Users, Registered Users 2 Posts: 1,685 ✭✭✭Darren 83


    Howlin wrote: »
    If you look at the attachment above, it doesn't give the option restore to factory settings. There is an option missing below the command prompt.

    Did you buy the laptop new or second hand? On Dell laptops after pressing f8 there should be a repair my computer option.


  • #9
    Howlin
    Registered Users Posts: 199 ✭✭Howlin


    Darren 83 wrote: »
    Did you buy the laptop new or second hand? On Dell laptops after pressing f8 there should be a repair my computer option.

    After resetting the laptop I pressed f8 then the advanced options for windows 7 came up and clicked on repair your computer. Then I selected the keyboard input to be Irish. Next I clicked my account and inputted my password and then the screen appeared which is in the picture above. From all of the sources I have found online, it shows the dell factory Image recovery should be shown under the command prompt option but it isn't.


  • #10
    Darren 83
    Registered Users, Registered Users 2 Posts: 1,685 ✭✭✭Darren 83


    Howlin wrote: »
    After resetting the laptop I pressed f8 then the advanced options for windows 7 came up and clicked on repair your computer. Then I selected the keyboard input to be Irish. Next I clicked my account and inputted my password and then the screen appeared which is in the picture above. From all of the sources I have found online, it shows the dell factory Image recovery should be shown under the command prompt option but it isn't.

    was the laptop bought new if it was not its possible someone wiped the recovery portion off the laptop.


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