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UPC modem/router Technicolor TC7200

  • 17-05-2013 11:56am
    #1
    white_westie
    Registered Users, Registered Users 2 Posts: 619 ✭✭✭


    Just upgraded broadband and got sent new modem/router to replace my epc2203 modem.
    Was expecting an epc3925 but got a Technicolor TC7200.U
    Looks like a new Thompson?
    Anyone got one, how good are they?
    Cannot find any option to use bridging mode so will have to setup as normal modem/router and change my main router to be a switch/ap unless I can recable.

    WW


«134567…19

Comments

  • #2
    iMADEtheBBC
    Registered Users, Registered Users 2 Posts: 297 ✭✭iMADEtheBBC


    One of these delivered for me this week while I was away. Am trying to get it setup to my own preferences this evening with not too much luck.

    Any pointers on getting it to change from the default IP 192.168.0.1 ?

    Has anyone managed to disable DHCP on this box and use their own router? So far I'm finding that my router won't/cannot 'see' the cable modem even though I've cloned a Mac address


  • #3
    capistrano
    Registered Users Posts: 509 ✭✭✭capistrano


    I couldn't change the default gateway address from 192.168.0.1 so I gave up and changed the settings on all my static IP devices to comply. Resistance is futile.

    But I would like to use my old WRT54G as a repeater. Anyone know if the TC7200 can be made to support WDS?


  • #4
    white_westie
    Registered Users, Registered Users 2 Posts: 619 ✭✭✭white_westie


    iMADEtheBBC wrote: »
    Any pointers on getting it to change from the default IP 192.168.0.1 ?

    Has anyone managed to disable DHCP on this box and use their own router? So far I'm finding that my router won't/cannot 'see' the cable modem even though I've cloned a Mac address

    I have changed the default address to 192.168.51.253 and changed the dhcp to only give out ip's between 100 and 150 on this subnet.
    Menu Basic->Local Area Network

    I am still using my own asus router which manages dhcp and wireless for all my addresses in the 192.168.50.x subnet range.
    I switched off wireless on the new router, configured it to run on a 51 subnet, and my asus gets a wan address from it in the 51 subnet range.
    So all my devices and address range stay the same, all working through the asus on the 50 subnet, while it talks through upstream to the new router/modem on the 51 subnet.

    Its not bridging, but it was the quickest way to get back working again, without having to change anything. Also I am not a gamer or use vpn, so don't have to worry about port forwarding or anything like that.

    I would like to replace my asus with this new modem/router to see how it runs, but will need to run a coax cable first from the upc point to where my asus is currently positioned.


  • #5
    Pataman
    Registered Users, Registered Users 2 Posts: 1,536 ✭✭✭Pataman


    Its a bit crap, it doesnt even have a dyndns option.
    Maybe I am justa bit spoilt with my old netgear


  • #6
    _Whimsical_
    Registered Users, Registered Users 2 Posts: 7,958 ✭✭✭_Whimsical_


    If you move to UPC do you have to use their router?
    I bought one myself last year to use with eircom, will it be useless if I move to upc?


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  • #7
    iba
    Registered Users Posts: 2,629 ✭✭✭iba


    Hi,

    Just got the TC7200 now.

    Got two SSID Codes. One for 2.4GHZ and one for 5GHZ.

    Which one should I use please?

    Thanks


  • #8
    bealtine
    Registered Users, Registered Users 2 Posts: 4,051 ✭✭✭bealtine


    _Whimsical_ wrote: »
    If you move to UPC do you have to use their router?
    I bought one myself last year to use with eircom, will it be useless if I move to upc?

    yes a dsl router is fairly useless on cable...


  • #9
    Dave..M
    Registered Users, Registered Users 2 Posts: 693 ✭✭✭Dave..M


    iba wrote: »
    Hi,

    Just got the TC7200 now.

    Got two SSID Codes. One for 2.4GHZ and one for 5GHZ.

    Which one should I use please?

    Thanks

    as a general rule try the 5GHZ first, if it doesn't work then use the 2.4GHZ. 5GHZ is better and provides better wifi but not everything will work on it (e.g. older Phones & laptops for example may not work on 5GHZ but newer laptops Phones & iPads etc will), everything will work on 2.4GHZ if in doubt.


  • #10
    iba
    Registered Users Posts: 2,629 ✭✭✭iba


    Dave..M wrote: »
    as a general rule try the 5GHZ first, if it doesn't work then use the 2.4GHZ. 5GHZ is better and provides better wifi but not everything will work on it (e.g. older Phones & laptops for example may not work on 5GHZ but newer laptops Phones & iPads etc will), everything will work on 2.4GHZ if in doubt.

    Thanks for that info.

    My Dell laptop of about 7 years did not pick up the 5GHZ nor did my Sony Ericsson WT19I nor my wifes Iphone 4

    Would have thought the Iphone 4 would have got it.

    My sppedtest results give me a download of 18 (I think I was on that before) and an upload speed of 5 (which is an increase as I was only getting 1 or 2 before) - this is wireless of course.


  • #11
    bealtine
    Registered Users, Registered Users 2 Posts: 4,051 ✭✭✭bealtine


    iba wrote: »

    My sppedtest results give me a download of 18 (I think I was on that before) and an upload speed of 5 (which is an increase as I was only getting 1 or 2 before) - this is wireless of course.

    speedtests are meaningless when using wifi


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  • #12
    wiz569
    Registered Users, Registered Users 2 Posts: 1,707 ✭✭✭wiz569


    Guys am I completely stupid or is there no static ip options on the new technicolor TC7200 router???


  • #13
    white_westie
    Registered Users, Registered Users 2 Posts: 619 ✭✭✭white_westie


    If you mean 'can you assign or reserve a specific ip address to a mac address' then it does not seem so.
    What you can do is reduce the range of addresses that are controlled by the dhcp server, and assign a static address to the network device that is outside this range.


  • #14
    wiz569
    Registered Users, Registered Users 2 Posts: 1,707 ✭✭✭wiz569


    white_westie wrote: »
    If you mean 'can you assign or reserve a specific ip address to a mac address' then it does not seem so.
    What you can do is reduce the range of addresses that are controlled by the dhcp server, and assign a static address to the network device that is outside this range.

    As in assign it in the devices network settings?

    But thats stone age surely :(


  • #15
    white_westie
    Registered Users, Registered Users 2 Posts: 619 ✭✭✭white_westie


    Well yes and no - depends on what vintage you are....:p

    Assigning a device a static ip address is using a static ip - it does not need to connect to a dhcp server.

    Reserving an ip address in the dhcp server for a specific mac address, is not really - the device has to ask the dhcp for its address.

    However they more or less amount to the same thing.


  • #16
    wiz569
    Registered Users, Registered Users 2 Posts: 1,707 ✭✭✭wiz569


    white_westie wrote: »
    Well yes and no - depends on what vintage you are....:p

    Assigning a device a static ip address is using a static ip - it does not need to connect to a dhcp server.

    Reserving an ip address in the dhcp server for a specific mac address, is not really - the device has to ask the dhcp for its address.

    However they more or less amount to the same thing.

    But its far easier to do it whilst sat in front of your pc,rather then run around the house changing network settings on many devices,

    And considering they are fairly new routers,you would imagine it would be standard :(

    Sooner the better you are able to put it in modem only mode :)


  • #17
    Mcgree
    Registered Users Posts: 13 ✭Mcgree


    Ok so I get the 2.4ghz and 5ghz. In the manual it states that the router will run both simultaneously, so if the device can't pick up 5ghz it reverts to the 2.4ghz. I have both enabled in the settings but can only see the SSID for the 5ghz and cannot connect any 2.4ghz devices. Also to make it more confusing both GHz should have separate SSID and separate passwords, but mine defaults to 5ghz SSID only shown, but have to login with 2.4ghz password???

    Really confused. In fairness getting about 46mbs on Iphone and Ipad wirelessly on 2.4ghz on the 100mb package, so not sure if the 5ghz would give me much more, or whether it would make a real difference streaming to these devices.

    Any thoughts or tips on this router would be appreciated.


  • #18
    mcbert
    Registered Users, Registered Users 2 Posts: 460 ✭✭mcbert


    white_westie wrote: »
    Cannot find any option to use bridging mode

    I dont have one of these yet, but might do in a few weeks if I upgrade. So I did a google, found this from UPC netherlands on bridge mode.

    http://vragen.upc.nl/app/answers/detail/a_id/1153/~/eigen-router-aansluiten-op-technicolor-tc7200

    Chrome translate, or even looking at the pictures shows an option for bridge mode.

    Does this look the same on the UPC Ireland's TC7200???


  • #19
    wiz569
    Registered Users, Registered Users 2 Posts: 1,707 ✭✭✭wiz569


    mcbert wrote: »
    I dont have one of these yet, but might do in a few weeks if I upgrade. So I did a google, found this from UPC netherlands on bridge mode.

    http://vragen.upc.nl/app/answers/detail/a_id/1153/~/eigen-router-aansluiten-op-technicolor-tc7200

    Chrome translate, or even looking at the pictures shows an option for bridge mode.

    Does this look the same on the UPC Ireland's TC7200???

    Nope there is no Switch mode tab in the Irish version,they are on firmware version STD 6.01.10 whereas us poor unfortunates are on STD 6.01.08 T20 :(

    But at least we know it can be done,hopefully they will roll out the firmware upgrade that carries that option


  • #20
    iba
    Registered Users Posts: 2,629 ✭✭✭iba


    When I click on internet connections, I only see the 2.4ghz UPC number and I do not see the 5ghz UPC number. So obviously I can only connect to the 2.4ghz one.

    Should I be able to see the 5ghz number automatically or is there a switch or something in the router settings that I should change?


  • #21
    dave13
    Registered Users, Registered Users 2 Posts: 811 ✭✭✭dave13


    Mine wouldn't let me run both simultaneously. If you enable a second one, if you log back in you can see the first one has been disabled, seems to just allow the most recently enabled SSID


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  • #22
    wiz569
    Registered Users, Registered Users 2 Posts: 1,707 ✭✭✭wiz569


    dave13 wrote: »
    Mine wouldn't let me run both simultaneously. If you enable a second one, if you log back in you can see the first one has been disabled, seems to just allow the most recently enabled SSID

    Same here m8 and worse still I tried it while only having a 2.4ghz compatible tablet on me lol

    Had to reset the bloody thing to get back online :(


  • #23
    iba
    Registered Users Posts: 2,629 ✭✭✭iba


    Hi,

    Can someonehelp me with port fordwarding please.

    Ip Address: 192.168.x.xx

    Port. yy


    In the port forwarding tab in the router it has the following, but I dont know what I need to enter in each category:
    Public Port Range

    Target IP Address

    Target Port Range

    Protocol

    Delete


  • #24
    wiz569
    Registered Users, Registered Users 2 Posts: 1,707 ✭✭✭wiz569


    iba wrote: »
    Hi,

    Can someonehelp me with port fordwarding please.

    Ip Address: 192.168.x.xx

    Port. yy


    In the port forwarding tab in the router it has the following, but I dont know what I need to enter in each category:
    Public Port Range

    Target IP Address

    Target Port Range

    Protocol

    Delete

    The public and target port range will be the port your forwarding i.e if its 24000 then you would put 24000-24000 in both,

    Target IP address is the devices IP that you are forwarding the port to,

    Protocol will be TCP unless you plan on using it for streaming in which case you would use UDP,if your not sure you can use both :)


  • #25
    [Deleted User]
    Posts: 3,620 ✭✭✭ [Deleted User]


    This router is really hobbled.

    I noticed a few options that were on it when I first turned it on (USB port and media server options) mysteriously disappeared when the modem first connected . Probably an update from UPC.

    I can't even put it into bridge mode so I can use my TP link with open-WRT on it. :rolleyes:


  • #26
    white_westie
    Registered Users, Registered Users 2 Posts: 619 ✭✭✭white_westie


    Anyone that used this feature on their previous modem/router or modem (depending on model) needs to really complain to UPC Ireland about this.
    What you saw with the extra features before they disappeared, was the standard firmware that seems to be available to UPC Netherlands customers, but for some reason UPC Ireland have decided to disable them!
    On line support also seem to be unable to explain why these features have been disabled, except to 'sing the company song' - 'we do not support bridging'

    My view of it, is that if a customer wants to make use of this feature they should be able to, and by doing so accept the consequences of no support from UPC.


  • #27
    wiz569
    Registered Users, Registered Users 2 Posts: 1,707 ✭✭✭wiz569


    white_westie wrote: »
    Anyone that used this feature on their previous modem/router or modem (depending on model) needs to really complain to UPC Ireland about this.
    What you saw with the extra features before they disappeared, was the standard firmware that seems to be available to UPC Netherlands customers, but for some reason UPC Ireland have decided to disable them!
    On line support also seem to be unable to explain why these features have been disabled, except to 'sing the company song' - 'we do not support bridging'

    My view of it, is that if a customer wants to make use of this feature they should be able to, and by doing so accept the consequences of no support from UPC.

    Not that we should have use bridge mode in the first place,my previous router was a relatively bog standard netgear wrn 854 ( I think ) but it did everthing i needed,as should any standard router,

    This one is so basic its laughable


  • #28
    white_westie
    Registered Users, Registered Users 2 Posts: 619 ✭✭✭white_westie


    wiz569 wrote: »
    Not that we should have use bridge mode in the first place,my previous router was a relatively bog standard netgear wrn 854 ( I think ) but it did everthing i needed,as should any standard router,

    This one is so basic its laughable

    Ideally we just need a straight forward modem - as we had with the SA2203.
    Then you just use whatever router you want.


  • #29
    belmo
    Registered Users Posts: 13 ✭belmo


    Same problem here .. Got one of these modems yesterday after upgrading from 25meg to 100.

    Tried to change the default ip address back to 192.168.1.1 no luck. Also have camera at house and tried to port forward . no luck. Keep getting this error.

    " Error converting one or more entries "

    Software Version STD6.01.08.T20

    I did see options for USB etc but they seem to have disappeared.


  • #30
    NeVeR
    Registered Users, Registered Users 2 Posts: 5,356 ✭✭✭NeVeR


    Lads i just got this today for an upgrade but i can't get it working.

    All the lights on the front are on.. But the wireless and Ethernet won't work.

    I have a wireless router connected so i can have wifi.. and it shows up as an option.. and i ented the password that comes with it.. and it connects.. but there's no connection to the net.

    What am I doing wrong ?


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  • #31
    belmo
    Registered Users Posts: 13 ✭belmo


    NeVeR wrote: »
    Lads i just got this today for an upgrade but i can't get it working.

    All the lights on the front are on.. But the wireless and Ethernet won't work.

    I have a wireless router connected so i can have wifi.. and it shows up as an option.. and i ented the password that comes with it.. and it connects.. but there's no connection to the net.

    What am I doing wrong ?

    Took a good 5-10 mins to configure itself when i plugged it in at first.


  • #32
    NeVeR
    Registered Users, Registered Users 2 Posts: 5,356 ✭✭✭NeVeR


    belmo wrote: »
    Took a good 5-10 mins to configure itself when i plugged it in at first.

    How ?


  • #33
    white_westie
    Registered Users, Registered Users 2 Posts: 619 ✭✭✭white_westie


    Originally Posted by NeVeR viewpost.gif
    Lads i just got this today for an upgrade but i can't get it working.

    All the lights on the front are on.. But the wireless and Ethernet won't work.

    I have a wireless router connected so i can have wifi.. and it shows up as an option.. and i ented the password that comes with it.. and it connects.. but there's no connection to the net.

    What am I doing wrong ?

    I had a similar problem, all lights on, but noticed phone lights not active.
    Did not even light up during self test.
    Reconnected original modem, broadband and phone still working.
    Decided to ring them, and spoke to self install support - change had not been put through on upc system.
    Left it on old modem until lights went out (within 45mins), then replaced with new modem/router. Phone came back online after about an hour.


  • #34
    suirthing
    Registered Users Posts: 32 ✭suirthing


    I upgraded 10 days ago from 25-50M, got this modem and initially all seemed to go well - my speed went up to 50Mb almost straight away and I was a happy camper...but then the problems started.

    I use powerline adaptors around the house and up to now these have worked fine, I have one "transmitter"connected directly to the UPC router, and 3 "receivers" around the house. After the upgrade i can now only use one device that is connected to a powerline adaptor "receiver" at a time. Hope this makes sense!! Its driving me mental as i have sat boxes that are now useless..i have no wireless network or any other kind of devices, just the upc router. All this worked before the upgrade. I'm thinking there must be some setting on the new router that i need to change?? Not great with the network stuff but i do understand DHCP and IP adressing - for what its worth, 1 sat box always works, the other 2 dont - 1 of these gets an ip address over DHCP but cant connect to the net, the other one doesnt even get an ip address.

    Lot of info there i know but any help with really be appreciated!
    dk


  • #35
    wiz569
    Registered Users, Registered Users 2 Posts: 1,707 ✭✭✭wiz569


    NeVeR wrote: »
    Lads i just got this today for an upgrade but i can't get it working.

    All the lights on the front are on.. But the wireless and Ethernet won't work.

    I have a wireless router connected so i can have wifi.. and it shows up as an option.. and i ented the password that comes with it.. and it connects.. but there's no connection to the net.

    What am I doing wrong ?

    I had to ring them as my old modems mac address was still registered to my account,instead of the new one


  • #36
    wiz569
    Registered Users, Registered Users 2 Posts: 1,707 ✭✭✭wiz569


    suirthing wrote: »
    I upgraded 10 days ago from 25-50M, got this modem and initially all seemed to go well - my speed went up to 50Mb almost straight away and I was a happy camper...but then the problems started.

    I use powerline adaptors around the house and up to now these have worked fine, I have one "transmitter"connected directly to the UPC router, and 3 "receivers" around the house. After the upgrade i can now only use one device that is connected to a powerline adaptor "receiver" at a time. Hope this makes sense!! Its driving me mental as i have sat boxes that are now useless..i have no wireless network or any other kind of devices, just the upc router. All this worked before the upgrade. I'm thinking there must be some setting on the new router that i need to change?? Not great with the network stuff but i do understand DHCP and IP adressing - for what its worth, 1 sat box always works, the other 2 dont - 1 of these gets an ip address over DHCP but cant connect to the net, the other one doesnt even get an ip address.

    Lot of info there i know but any help with really be appreciated!
    dk

    Dont use powerline adaptors but do use sat boxes, had to disable dhcp on the boxes and use static ips instead,pain in the arse


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  • #37
    white_westie
    Registered Users, Registered Users 2 Posts: 619 ✭✭✭white_westie


    Same as myself - have always used static addresses for sat boxes, media players, tv etc.


  • #38
    suirthing
    Registered Users Posts: 32 ✭suirthing


    Thanks lads, i changed the 2 boxes that wouldnt work to static ip and left the working one alone and bingo all working at the minute, hopefully will stay working now, thanks again for the help, dk


  • #39
    wiz569
    Registered Users, Registered Users 2 Posts: 1,707 ✭✭✭wiz569


    suirthing wrote: »
    Thanks lads, i changed the 2 boxes that wouldnt work to static ip and left the working one alone and bingo all working at the minute, hopefully will stay working now, thanks again for the help, dk

    Thats great m8,

    I much prefered leaving them on dhcp and assigning them static ips through my old router but even thats too hard for this new modem/router


  • #40
    AntiVirus
    Registered Users, Registered Users 2 Posts: 2,395 ✭✭✭AntiVirus


    Is there any way to change the wireless passwords on this? I can't see where to do it? Thanks :-)


  • #41
    wiz569
    Registered Users, Registered Users 2 Posts: 1,707 ✭✭✭wiz569


    AntiVirus wrote: »
    Is there any way to change the wireless passwords on this? I can't see where to do it? Thanks :-)

    Can it not be done from

    Wireless-Security tab?

    Dont want to change mine as if it works I will then have to run around changing it on the rest of my networked devices lol


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  • #42
    AntiVirus
    Registered Users, Registered Users 2 Posts: 2,395 ✭✭✭AntiVirus


    wiz569 wrote: »
    Can it not be done from

    Wireless-Security tab?

    Dont want to change mine as if it works I will then have to run around changing it on the rest of my networked devices lol

    I don't think so? I didn't see anywhere to change it there. Its my girlfriends modem i have a different upc modem to hers.


  • #43
    mcbert
    Registered Users, Registered Users 2 Posts: 460 ✭✭mcbert


    AntiVirus wrote: »
    I don't think so? I didn't see anywhere to change it there. Its my girlfriends modem i have a different upc modem to hers.

    You are kidding right? You cant change the wireless password? Why are UPC breaking these modems?


  • #44
    white_westie
    Registered Users, Registered Users 2 Posts: 619 ✭✭✭white_westie


    Originally Posted by AntiVirus viewpost.gif
    I don't think so? I didn't see anywhere to change it there. Its my girlfriends modem i have a different upc modem to hers.
    mcbert wrote: »
    You are kidding right? You cant change the wireless password? Why are UPC breaking these modems?

    Did you try

    Wireless->Security->Passphrase->Retype Passphrase->Save

    Its available in both 2.4GHz and 5GHz


  • #45
    AntiVirus
    Registered Users, Registered Users 2 Posts: 2,395 ✭✭✭AntiVirus


    white_westie wrote: »
    Did you try

    Wireless->Security->Passphrase->Retype Passphrase->Save

    Its available in both 2.4GHz and 5GHz

    I think the edit box was disabled/greyed out but I'll have another look on Saturday and see if is it or not. I'll post back and let you know how I get on and thanks for your help :)


  • #46
    wiz569
    Registered Users, Registered Users 2 Posts: 1,707 ✭✭✭wiz569


    mcbert wrote: »
    You are kidding right? You cant change the wireless password? Why are UPC breaking these modems?
    AntiVirus wrote: »
    I don't think so? I didn't see anywhere to change it there. Its my girlfriends modem i have a different upc modem to hers.

    Its not greyed out here m8,I have just deleted the my passphrase for picture purposes

    Capture_zps65bad2e2.png


  • #47
    AntiVirus
    Registered Users, Registered Users 2 Posts: 2,395 ✭✭✭AntiVirus


    I remember that page alright but I'm sure it was greyed out for me? I'll login when I'm over at her place tomorrow and check again. I'll post back a screenshot of what I get. Thanks for the screenshot wiz569 :-)


  • #48
    bobstefanio
    Registered Users Posts: 14 ✭bobstefanio


    Just got this modem new install in cork. Connected it up took about 2 hours to get connected to the internet after this it was on and off internet access cant connect to any games or servers other than basic internet pages restarting the modem takes about 20 minutes to get internet access again. Called UPC this morning advised they will send an engineer to swap out for a Cisco modem because gamers and the likes have had issues using this modem with game clients.


  • #49
    mark17j
    Registered Users, Registered Users 2 Posts: 507 ✭✭✭mark17j


    What's the wifi range like on it? Is it as bad as the 3925?


  • #50
    AntiVirus
    Registered Users, Registered Users 2 Posts: 2,395 ✭✭✭AntiVirus


    Hi, I forgot to post back an update. Well I was able to change the password but I'm 99% positive that it was greyed out the last time? :confused: I must have had a brain fart last time...

    Anyway thanks for the help :)


  • #51
    Frisbee
    Registered Users, Registered Users 2 Posts: 23,569 ✭✭✭✭Frisbee


    Got one of these with our new bundle last week. Haven't really had time to mess about with it until tonight when I realised it won't let me log into it via '192.168.0.1'. I get to the login screen but it won't accept the username and p/w. Have tried the 2.4 and 5Ghz options as well as leaving it blank. Anyone recommend any other combos to try before I subject myself to the hell that is UPC phone support tomorrow?


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