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Sky Plus problems

  • 03-07-2005 9:44pm
    #1
    Dub13
    Moderators, Recreation & Hobbies Moderators Posts: 21,254 Mod ✭✭✭✭


    I got my Sky plus box just under a year ago and over the last few weeks it is starting to play up.At the start it just failed to record some programes,then it started to delete programs that were half watched.And I came in today and some programs that were not watched are down on the box as failed...now these programes did record a few days ago but they are gone now.And I have aload of space still on the memory.

    Any ideas...?


Comments

  • #2
    Grayarea
    Registered Users Posts: 247 ✭✭Grayarea


    You can power cycle the box then do a programe rebuild, if that does not fix it the I think a full reset may be your only hope.

    Both rebuild and full reset are in the installer menu access by service button 4 0 1 select.

    Hopefully the disk structure is just old, otherwise it could be the HD.


  • #3
    Hagar
    Closed Accounts Posts: 16,793 ✭✭✭✭Hagar


    If its just under a year old it is probably still under guarantee.
    Contact Sky before the guarantee runs out.
    Make sure you get some sort of call reference so that they can't get off the hook by saying that they have no record of the call if you are really close to end of the guarantee period.


  • #4
    djpaul
    Closed Accounts Posts: 845 ✭✭✭djpaul


    You could try a RAM Backup.

    Caution this procedure will delete all recording on your Sky+ box.

    Remove mains plug from the back of the Sky+ box. (There is now no red light on the front of the box)

    Press and HOLD IN the right and left arrow buttons each side of the SELECT button on the front of the Sky+ box.

    Reconnect the mains supply to the box while you continue to keep the left and right buttons pressed in for approx 35 seconds.

    The circular light on the centre of the front of the box will light up.

    Release the buttons and immediately press the SELECT button, the green light on the front of the box will rotate anti-clockwise for 15 seconds.

    The Sky+ box will then revert to standby and the red light will come on, in the front of the box.

    Leave for 1 minute and then switch on as normal.


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