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can't sign in to play store

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  • 15-12-2012 8:49pm
    #1
    M cebee
    Closed Accounts Posts: 4,431 ✭✭✭


    i gave my samsung galaxy europa to a family member

    and put in a different sim card

    they can't sign in to the play store now for games and apps

    how do i go about solving that thanks?


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    #2
    thebman
    Closed Accounts Posts: 10,012 ✭✭✭✭thebman


    If your giving it to them, why not just factory reset it?


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    #3
    M cebee
    Closed Accounts Posts: 4,431 ✭✭✭M cebee


    thebman wrote: »
    If your giving it to them, why not just factory reset it?

    i've already given it to my 12yo daughter

    do i need a code to do a factory reset
    and can she access play store after that or does she still need an email account?

    thanks


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    #4
    Skill Magill
    Registered Users Posts: 2,568 ✭✭✭Skill Magill


    Here you go http://www.howtoreset.com/Samsung_Units/Galaxy_Europa_Hard_Reset_Soft_Reset.html
    and she'll have to set up a gmail account when she opens playstore (it will help you create one if she doesnt already have one)


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    #5
    leemaree
    Registered Users Posts: 1,044 ✭✭✭leemaree


    Last night for the first time, since I got the the phone, I can't access the play store. When I open it it automatically closes. Any idea why it does this? This is the first time it happened


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    #6
    smilerf
    Registered Users Posts: 2,580 ✭✭✭smilerf


    leemaree wrote: »
    Last night for the first time, since I got the the phone, I can't access the play store. When I open it it automatically closes. Any idea why it does this? This is the first time it happened
    Happening me too


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