Computer Parts Ireland

_AVALANCHE_ wrote: »

Feedback on their Adverts page, a couple of longtime Boardies on there. PM them maybe.

No problems here.
I just got a Samsung Smart TV from them. It was 159 euro less than Harvey Norman and free shipping. The TV came from France so it's much like a Pixmaia purchase.
Manual was English plug had an adaptor for Ireland. Warrantee was Eastern Europe.

If you can get the same item on Pixmania i recommend getting it there instead. Spent 720euro on tv from them and it was a serious pain. Took over 2 weeks for them to ship the tv and getting any contact from them was difficult. It seems the website allows you to buy things that are out of stock. Over the course of the week i was told we expect it to arrive tuesday........then we expect it tomorrow etc. they kept leading me on. They clearly didnt know when it was arriving. I eventually got sick of it and rang them, but i couldnt get an answer. The product eventually was back in stock and i was told it would be posted to me first thing the next morning and the tv would arrive the next working day. Turns out they ship things from France not ireland. The prices might be good here, but its not a very professional service. I have learned my lesson and will buy from pixmania from now on.

They didnt do anything wrong but when you pay 720 euro for something its quite scary to think that you might have been scammed. They didnt do a whole lot to make me feel like my money was in safe hands.

They are about 10% dearer for PC components than http://www.hardwareversand.de/

I was happy with my Samsung TV.

They source from the same places as Pixmaina... so why not save the cash.

i was thinking to buy computer parts from them - the only payment method they are asking is Bank transfer - no credit card or Paypal - ( the part I'm thinking to buy is 150 euro cheaper then else where) So is it safe to Shop with them using the provided bank transfer payment method?

Thanks jayo26 & GvidoR. I would prefer credit card or PayPal but they seem to only accept "Online Bank Transfer or Bank Deposit" per their payment page here.

junglecliff wrote: »

Hi has anyone had success with delivery of large items from these??. Just wondering by paying direct into there bank account is secure and has any comeback if there's a dispute?

I ordered a TV and paid by bank transfer. They are a registered company (Riverview Sales Ltd) with an address in Dublin 10. I am assuming you could take a claim in the small claims court if you had an issue - probably not much good if they folded before they processed your order. My order was processed very quickly, subsequently shipped from France and I'm expecting delivery tomorrow. I spoke to them by phone and they seemed fine. Check out their returns policy and have a chat with them.

TV arrived no problem. Was shipped by Pixmania in Paris ... possibly the wholesale arm. So, I had no problems at all. After I did the transfer, the processing and shipping was quick. (6 working days). I suppose they are only in control of actually placing the order with their suppliers. I've had pain with Pixmania in the past so shipping could have been longer.
Should have said, the transfer I did was to the account of Riverview Sales Ltd and their registered address with the CRO is a Dublin address. The addresses on their website are in Portlaois. All totally legitimate.

eggerb wrote: »

expecting delivery tomorrow

Sorry, should have said 'later today' when posting at half two in the morning. It arrived Friday pm via Johnston Logictics.

The pan European warranty here seems to apply. When I spoke to them they assured me they would broker any warranty claims. I probably should have looked into the warranty a bit more! Fingers crossed. It is something any prospective buyers should consider carefully. It's worth noting that manufacturers such as Sony and Panasonic are offering 5 Year Warranties through the likes of Currys and Power City and that these extended warranties will definitely not apply if you purchase through the channels being discussed here (unless they explicitly mention it).

jayo26 wrote: »

Never bank transfer with them but if its any help to you I've never had an issue with them I pay using PayPal or credit card always been no problem.

Don't worry guys they are reliable, I dealt with them just recently, ordered a laptop and done a bank transfer, I got in touch with them to say I'd transferred money, I received the confirmation call the next morning to confirm they had got my money and my laptop arrived the same afternoon, the laptop was 1130e worth so I was a bit skeptical too, but from my own experience they are good, I wont mind buying from them again

veray wrote: »

Tried to email them several times, unfortunately no reply. very unprofessional approach.

My pet hate regarding any business. Why have an email if you're not going to reply.

eggerb wrote: »

Has anybody bought recently using the bank transfer payment method?
Thanks.

I recently purchased an Intel NUC from them (D54250WYK - pretty happy with that unit! ), using bank transfer, and had no issue.
Shipping was surprisingly fast too and originated from Dublin using a courier, even as I picked the "free delivery" option.

This was my second time using their services, and they seem to be doing a decent job in my book. As with any reseller, they may have issues getting stock though, and I ultimately had to cancel my very first order with them, which was for a bunch of Seagate HDDs, as they had a supply issue. But when that happened I had no problem getting in touch with their customer service, and they regularly called back to provide status updates. When I eventually cancelled that order, because it was just taking too long, I also had no issue getting a full refund.

As far as I'm concerned, I'll have no trouble shopping with them again. But of course that's just my personal experience on a couple of orders.