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Samsung Galaxy S3 keeps restarting itself
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18-02-2013 8:31pm#1
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My S3 was restarting/freezing around 5 times a day. I took the SD card out and it hasn't happened since.
Jelly Bean + SD Card + S3 = Problems. Just get rid of one of them.
Guys, honestly, this is just ridiculous...it just is.
If this was a washing machine, or a tumble dryer, or any other device, what would you do, if the device or machine was faulty, from new, and could not be used as it is supposed to be used??
Where did you get your phone(s) from??
Take it back, and demand a working replacement or your money back.
This is your right, under EU legislation, transposed into Irish Consumer Law.
Deal only with where you bought it or took out your contract, or whatever.
You do not need to deal with a manufacturer, that is up to the retailer.
Here is a PDF, showing your rights under EU and Irish Law....
http://www.nca.ie/media/Yourrightswhenshopping1.pdf
Bring it with you when you go to demand your rights as a consumer.Under consumer law, if you buy an item from a shop it must:
— Be of a reasonable and acceptable standard and quality.
— Be fit for the purpose it was bought for.
— Match the description given by the retailer or in any advertisement.
The shop must not make false or exaggerated claims about the item.Faulty or broken products
If a product turns out to be faulty and you are not to blame for the fault, or if a particular fault was not brought to your attention when you bought the item, you have a number of options under consumer law.
Goods can have major or minor faults, and you have different rights depending on the type of fault:If the fault is major, for example if you buy a kettle and it stops working shortly after you start using it, you have the option to reject it and have your money returned.
If a fault occurs within the first 6 months after you buy it, it is presumed that it was there when you bought the item
I know people think:
ohhh, my phone is rooted, warranty voided!!!!!
Not so, you have a Statutory Warranty in the EU, two years, and rooting does not void this, unless the retailer or manufacturer can prove you caused actual damage by the rooting process.....see below:
There is an understood compulsory warranty period in the EU, under Consumer legislation, and unless you have done something stupid which damages the Hardware, you cannot be denied a remedy for a faulty phone, rooted or not....
here is some reading which may clarify:
http://matija.suklje.name/rooting-an...warranty-in-euSo, we finally come to the question of rooting, flashing and changing the software. Unless the seller can prove that modifying the software, rooting your device or flashing it with some other OS or firmware was the cause for the defect, you are still covered for defects during those 2 years. A good test to see if it is the software’s fault is to flash it back with stock firmware/OS and see if the problem persists. If it does, it is not a software-caused problem. If it is not possible to revert it stock software any more, it is also not a software-caused defect. There are very few hardware defects that are caused by software — e.g. overriding the speaker volume above the safe level could blow the speaker.
Many manufacturers of consumer devices write into their warranties a paragraph that by changing the software or “rooting” your device, you void the warranty. You have to understand that in EU we have a “statutory warranty”, which is compulsory that the seller must offer by law (Directive 1999/44/CE, §7.1) and a “voluntary warranty” which the seller or manufacturer can, but does not need to, offer as an additional service to the consumer. Usually the “voluntary warranty” covers a longer period of time or additional accidents not covered by law6. If though the seller, the manufacturer or anyone else offers a “voluntary warranty”, he is bound to it as well!
So, even if, by any chance your “voluntary warranty” got voided, by European law, you should still have the 2 year “compulsory warranty” as it is described in the Directive and which is the topic of this article.
In case the seller refuses your right to repair or replace the device, you can sue him in a civil litigation and can report the incident to the national authority. In many European countries such action does not even require hiring a lawyer and is most of the time ensured by consumers associations.
The warranty under this Directive is only applicable inside the European Union and only if you bought the device as a consumer.0 -
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