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System Fault on Sky+ box

  • 12-12-2005 6:57pm
    #1
    signs
    Closed Accounts Posts: 42 ✭


    Last night I got a message on my Pace Sky+ box, saying
    "System Fault
    Sky+ playback and recording are unavailable
    Please call 0818 719811 for assistance"

    I checked all cabling etc and all ok, then I rang the number and spent 1.5 hours on phone to tech staff and was requested to do a 'house keeping' option on my sky+ box. Done this and box came back on after an hour or so, but still won't do a record.

    Sky tech girl says call out an engineer, but I'm wondering if its worth the pain of waiting or costs.


Comments

  • #2
    navi_5445
    Closed Accounts Posts: 101 ✭✭navi_5445


    It took an hour for box to come back after a reset? It should take only take ~10mins.

    Anyway, I had this when my last Sky+ box was in its death throws. The first time it happened a "Full System Reset" fixed it, the next time it happened I did a reset but no luck. It took another two resets to get Sky+ features working again. Did you have any failed recordings prior to the error?


  • #3
    signs
    Closed Accounts Posts: 42 ✭signs


    Sorry for the delay in replying to your post 'Navi 5445'.

    I had no failed recordings. I was watching the Spanish football on Sky Sports and then went to the sky+ planner to retreive the recording of Top Gear. I selected the programme and went to play it and nothing happened. I then turned the box off and still nothing happened. I then rang Sky and the rest is mentioned in the first post.

    Something similar happened a few months ago, and I got no System Fault. And even though I lost all recordings I could still record in the future. I have since done another reset and still nothing happening.


  • #4
    digiking
    Registered Users, Registered Users 2 Posts: 487 ✭✭digiking


    looks like you have a nackered hard drive....


  • #5
    Skyuser
    Closed Accounts Posts: 1,680 ✭✭✭Skyuser


    ring sky for an engineer but DO NOT pay for it. They will give it for free if you say you'll cancel.


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