Sky Install

gabbo is coming · 24-09-2014 7:41am #1

Hi

I'm about to get Sky installed. I've a south facing garden, but I want the installer to place the disk on the chimney. There are examples of where they have placed the dish on the chimney in the area, but also terrible rush jobs where they are placed anywhere on the back of the house or in the case of the neighbour across the road, right int he middle of the front of their house.

Do I get a say where the disk goes?

Can I insist on white cable as we just got the front painted and the wire will need to come in the front.

Ta

Avada · 24-09-2014 12:59pm

The installer will not install the dish on the chimney. Or at least they shouldn't as it breaches their H&S rules about working at heights.

Kensington · 24-09-2014 1:05pm

And to add to the above, on the offchance the installer does agree to install it on the chimney (unlikely as it is), should anything go wrong in the future (such as the dish moves out alighnment) whoever you then get out to fix it may themselves refuse to go on the roof leaving you stuck.

(Bear in mind, too, that the dish is most exposed on the chimney so there's a greater chance you will have to have it realigned - a particularly windy day could blow it out of alignment)

gabbo is coming · 24-09-2014 1:16pm

Ok, last question, how much "line of sight" does it need. I have a side entrance that would be partially blocked by next door - is it a trial and error with a sat finder?

Kensington · 24-09-2014 1:30pm

If you can clearly see the sun at 10.20am* from the location, you should be ok.

* Handy website for roughly aligning to 28.2E by sun as the time will change throughout the year:
http://www.satellite-calculations.com/Satellite/lookangles.htm

Oh and obviously don't look directly at the sun...!

Crunchienut · 24-09-2014 1:34pm

Random_Name wrote: »

The installer will not install the dish on the chimney. Or at least they shouldn't as it breaches their H&S rules about working at heights.

Interesting. I had Sky installed at the end of May (Sky/Sierra installer) and it was put onto the chimney - I wasn't even asked. There were 2 installers and they used some sort of a safety harness to secure the ladder and the installer.

Avada · 24-09-2014 1:42pm

Crunchienut wrote: »

Interesting. I had Sky installed at the end of May (Sky/Sierra installer) and it was put onto the chimney - I wasn't even asked. There were 2 installers and they used some sort of a safety harness to secure the ladder and the installer.

Its different if there are 2 installers, but there rarely is. As above, it can cause difficulties if a service call is necessary further down the line. A single installer should go above the second storey of the house.

evilivor · 24-09-2014 1:46pm

Random_Name wrote: »

The installer will not install the dish on the chimney. Or at least they shouldn't as it breaches their H&S rules about working at heights.

Doesn't a dish above roof height also require planning permission the same way a dish attached to the front of a house does?

Avada · 24-09-2014 1:47pm

evilivor wrote: »

Doesn't a dish above roof height also require planning permission the same way a dish attached to the front of a house does?

I'm not sure, but it would be up to the customer to ensure that.

killintime · 24-09-2014 3:35pm

hi if your a south facing garden then the dish will fase east an they wont put it on the chimney but you be able to tell them were you want it with in reason

24-09-2014 3:49pm

Random_Name wrote: »

Its different if there are 2 installers, but there rarely is. As above, it can cause difficulties if a service call is necessary further down the line. A single installer should go above the second storey of the house.

When I got it installed less than a year ago a lone installer installed it on the chimney (fairly high two story house), it wasn't even discussed he had the ladder out and up against the wall by the time I came out to him. There was on old broken dish up there which he removed first and then added the new one.

killintime · 24-09-2014 5:40pm

there is some that will do it but most will tell you its for h/s that they cant

gabbo is coming · 24-09-2014 9:34pm

killintime wrote: »

there is some that will do it but most will tell you its for h/s that they cant

Minor last question

Can you ask for white coax rather than black from the LNB to indoors?

The Cush · 24-09-2014 11:03pm

evilivor wrote: »

Doesn't a dish above roof height also require planning permission the same way a dish attached to the front of a house does?

Yes but it never seems to be enforced. Attached is from Cork City Council.

winston_1 · 25-09-2014 6:09am

gabbo is coming wrote: »

Minor last question

Can you ask for white coax rather than black from the LNB to indoors?

Of course you can ask. Whether you will get it is another question. He may not have it in his van. Also bear in mind white is less resistant to UV light from the sun.

You can always paint black cable the exact matching white shade of you house after installation.

killintime · 25-09-2014 8:48pm

they norm is black as they have to bye it them self as sky no longer supplies them with any of the item they need to install your sky

gabbo is coming · 27-09-2014 3:50pm

killintime wrote: »

they norm is black as they have to bye it them self as sky no longer supplies them with any of the item they need to install your sky

So I checked where the sun was at 1030 this morning and there wasn't line of sight to where I want to put dish

If installer comes out and we can't agree on suitable place for dish, can I still cancel contract?

killintime · 27-09-2014 6:57pm

not to shur on the contract part as when you sing up for sky you sing the contract before the installer comes out as for the dish as long as there no big trees about to block the singel it will go up almost anywere

Thurston? · 27-09-2014 7:37pm

gabbo is coming wrote: »

So I checked where the sun was at 1030 this morning and there wasn't line of sight to where I want to put dish

According to satellite-calculations.com, linked to in an earlier post, sun azimuth will match satellite azimuth around 1020. Also says that the sun will be lower in the sky than the satellites (just under 9 degrees elevation v. over 21 for the satellites).

You can also take a look at dishpointer.com Enter your location/ find your location on the map &, in the bar titled 'All Satellites | Motorized Systems | Multi-LNB Setups:' choose 28.2E ASTRA 2A etc.

This will draw a line on the map giving direction to the satellites. If there is good high-res. imagery, you can zoom in & pick out different dish mounting locations. There is also a 'line of sight checker' that will show you the max. height an obstacle can be at points along the line.

Avada · 27-09-2014 7:47pm

gabbo is coming wrote: »

So I checked where the sun was at 1030 this morning and there wasn't line of sight to where I want to put dish

If installer comes out and we can't agree on suitable place for dish, can I still cancel contract?

You would have a cooling off period

gabbo is coming · 04-10-2014 8:54pm

Random_Name wrote: »

You would have a cooling off period

Installed

Put it on chimney

White coax.

He did a fine job

killintime · 04-10-2014 9:01pm

good nice to see you got it sorted out

Sky Install

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