SUSI Grant application

Sup08 · 24-09-2014 6:45pm

salamanca22 wrote: »

This is a screenshot of my account area
http://puu.sh/bMaBm/a8d9960d62.png

I submitted my renewal in may.

Does anyone know whether or not I should have gotten a letter asking for documentation or not? It says 100% completed at the top but there seems to be 2 areas uncompleted in the main area.

It says in the picture your already awarded Fees Only.

salamanca22 · 24-09-2014 6:48pm

Sup08 wrote: »

It says in the picture your already awarded Fees Only.

I know that and it was what I was expecting however there is two areas below that that are not ticked off.

Sup08 · 24-09-2014 6:51pm

salamanca22 wrote: »

I know that and it was what I was expecting however there is two areas below that that are not ticked off.

You are not selected for re-assesment and therefore they don't apply.

Annasopra · 25-09-2014 12:23am

Sara3305 wrote: »

I got the letter today saying part of my fees would be paid but no maintenence. I never applied for a BTEA though.

Ring SUSI and tell them that.

sinewaves · 25-09-2014 9:00am

I got awarded the grant this morning. I was waiting since June 27th. That's where they are now.

Hollister11 · 26-09-2014 10:13am

Susi sent me a letter looking for more documentation.
I sent them in everything they asked for when they asked for it and know this.
I need this grant for my fees and now this

gline · 26-09-2014 1:18pm

Susi sent grant to the college before i knew i was adwarded, got a letter a few days later.

Annasopra · 27-09-2014 10:31am

Hollister11 wrote: »

Susi sent me a letter looking for more documentation.
I sent them in everything they asked for when they asked for it and know this.
I need this grant for my fees and now this

If you feel this is poor service use their complaints procedure

http://www.susi.ie/QuickLinks/Complaints.aspx

internet_user · 27-09-2014 11:04am

I have been stuck on stage 2 awarded renewal, since early June..I was never asked to send in more documents as far as i know, as i had to confirm that my details were the same as last year..I havent heard anything since,starting to worry now..

Sup08 · 27-09-2014 11:12am

internet_user wrote: »

I have been stuck on stage 2 awarded renewal, since early June..I was never asked to send in more documents as far as i know, as i had to confirm that my details were the same as last year..I havent heard anything since,starting to worry now..

It says "Awarded Renewal", that's it... you are awarded.

You won't here anything else, did you get an award letter?

internet_user · 27-09-2014 11:36am

Sup08 wrote: »

It says "Awarded Renewal", that's it... you are awarded.

You won't here anything else, did you get an award letter?

yes i have a letter from the 4th of June saying I have been awarded the same grant as last year, but my online tracker hasn't moved on to stage 3 or 4?

Sup08 · 27-09-2014 12:32pm

internet_user wrote: »

yes i have a letter from the 4th of June saying I have been awarded the same grant as last year, but my online tracker hasn't moved on to stage 3 or 4?

It doesn't unless you're being assessed.

Daledge · 27-09-2014 12:47pm

Is anyone still queued for final assessment? I'm starting to get worried here. I finished my application about three days before the deadline but so did my friend and he was awarded it about a week ago.

noah45 · 27-09-2014 2:21pm

Still waiting since May!!

clairek6 · 27-09-2014 3:10pm

internet_user wrote: »

yes i have a letter from the 4th of June saying I have been awarded the same grant as last year, but my online tracker hasn't moved on to stage 3 or 4?

Exact same as me although mine changed from 'provisionally awarded' to 'awarded' just this week. And its still on step two and I also received that letter on june so I think it means you will get the grant as nothing had changed

PictureFrame · 27-09-2014 3:13pm

Daledge wrote: »

Is anyone still queued for final assessment? I'm starting to get worried here. I finished my application about three days before the deadline but so did my friend and he was awarded it about a week ago.

I was just moved from initial assessment to queuing final assessment about a day ago. I do think they'll have most people's applications processed in time for the first payment date to be honest, or at least in the month of October anyway. They've added 3 additional payment dates for late processing applications in October so chances are the majority will be seen to then.

I'm reasonably happy with the progress considering it was January before I saw a cent of my grant in 1st year

internet_user · 27-09-2014 3:44pm

clairek6 wrote: »

Exact same as me although mine changed from 'provisionally awarded' to 'awarded' just this week. And its still on step two and I also received that letter on june so I think it means you will get the grant as nothing had changed

Have you received an email or letter since june?

clairek6 · 27-09-2014 4:45pm

internet_user wrote: »

Have you received an email or letter since june?

Nope nothing

jjll · 28-09-2014 12:13am

After all the rubbish of getting daughter irish passport she is in queued for final assesment.

Sup08 · 28-09-2014 9:06am

jjll wrote: »

After all the rubbish of getting daughter irish passport she is in queued for final assesment.

Why was it all rubbish then?

28-09-2014 12:22pm

Sup08 wrote: »

Why was it all rubbish then?

Maybe they havent received the passport yet but have been moved to final assessment anyway? That's the impression i get, susi requested an expensive document but have now moved on without receiving it.

Sup08 · 28-09-2014 1:03pm

jjll wrote: »

After all the rubbish of getting daughter irish passport she is in queued for final assesment.

Strawberry Milkshake wrote: »

Maybe they havent received the passport yet but have been moved to final assessment anyway? That's the impression i get, susi requested an expensive document but have now moved on without receiving it.

The OP said that getting the passport was rubbish not the request to get one.

The request from SUSI would have been for proof of nationality, and if the applicant was not a born Irish citizen and therefore unable to produce a Irish birth cert or could have been born of Irish parents in a foreign country.
Maybe their nationality has changed to Irish, then a Passport or a certificate of naturalization would have been required as proof of nationality.

Westeros · 28-09-2014 1:43pm

I received the award letter Friday, my online tracker was queued for final assessment since July 18th. This may give some of you an idea as to where they are now

Jwacqui · 28-09-2014 2:03pm

Mine is still not moved since July 10th. Last time I was corresponding with them they said my application will be finalised in September. They are going to get a phonecall Wednesday from a very irate applicant. I applied the opening day. They have my documents since July 3rd.

rawn · 28-09-2014 2:26pm

Westeros wrote: »

I received the award letter Friday, my online tracker was queued for final assessment since July 18th. This may give some of you an idea as to where they are now

Mine is awaiting final assessment since July 11th. Guess they skipped me

Sup08 · 28-09-2014 4:14pm

alex03 wrote: »

Yesterday when I saw the request for further documentation, I emailed them quoting the Service Level Agreement of 10th Oct. and stating I wanted it escalated to complaint status. A manager called me back and said they were looking for proof of residency, despite six years attendance at same school and never living outside the state. Anyway, I emailed everything back and just got a call from manager that the grant has been awarded. It is certainly worth writing a formal complaint if you believe there has been mismanagement or negligence.

What part of the SLA did you quote?

Here is the document

sara16 · 28-09-2014 7:15pm

Im a first year and got awarded 100% fees and 50% adjacent maintenance. The letter said that they're not making any payments until they get a confirmation from my college about attendance and everything. So im just wondering if i have to do anything now or just sit back and wait for susi to pay my fees and for the money to show up in the bank account?

Thanks!:)

thegreatescape · 28-09-2014 7:56pm

rawn wrote: »

Mine is awaiting final assessment since July 11th. Guess they skipped me

July 8th here and still no sign.

Annasopra · 28-09-2014 10:00pm

sara16 wrote: »

Im a first year and got awarded 100% fees and 50% adjacent maintenance. The letter said that they're not making any payments until they get a confirmation from my college about attendance and everything. So im just wondering if i have to do anything now or just sit back and wait for susi to pay my fees and for the money to show up in the bank account? Thanks!:)

Possibly but its a good idea to make sure your college does send in attendance records!

Westeros · 28-09-2014 11:53pm

rawn wrote: »

Mine is awaiting final assessment since July 11th. Guess they skipped me

thegreatescape wrote: »

July 8th here and still no sign.

It may be that your college hasn't sent on confirmation of your attendance as yet. Hopefully they get on to you soon!

TheBoss11 · 29-09-2014 12:03am

Had documentation in for June 28 and got my acceptance letter last week

iiHyPeRize · 30-09-2014 9:03pm

I've been waiting since July 18th for final assessment. My brother was waiting since September 14 and his has been awarded. Maybe there doing people who went through CAO first?

rawn · 30-09-2014 9:11pm

iiHyPeRize wrote: »

I've been waiting since July 18th for final assessment. My brother was waiting since September 14 and his has been awarded. Maybe there doing people who went through CAO first?

I went through the CAO, waiting since July 11th.

Gosh · 30-09-2014 10:32pm

iiHyPeRize wrote: »

I've been waiting since July 18th for final assessment. My brother was waiting since September 14 and his has been awarded. Maybe there doing people who went through CAO first?

I have one who's going into 2nd year and has been on Final Assessment since June 9th and another through CAO on Final Assessment since June 4th. So don't think there's any logic to how they're awarding

iiHyPeRize · 30-09-2014 10:42pm

Gosh wrote: »

I have one who's going into 2nd year and has been on Final Assessment since June 9th and another through CAO on Final Assessment since June 4th. So don't think there's any logic to how they're awarding

Yeah, they've been saying for ages, the earlier you apply, the earlier it's dealt with. Well that's clearly not the case..

30-09-2014 11:34pm

iiHyPeRize wrote: »

Yeah, they've been saying for ages, the earlier you apply, the earlier it's dealt with. Well that's clearly not the case..

Sorry to put you on a bigger downer but my daughter applied on 28 July, they received documents on 8th Sept and FCA less than 2 weeks ago. Status changed to awarded yesterday.

I honestly thought she would be last in line given the date application was made and I feel bad that there are still people desperately waiting for an answer. No logic to it at all.

Sup08 · 01-10-2014 8:09am

iiHyPeRize wrote: »

Yeah, they've been saying for ages, the earlier you apply, the earlier it's dealt with. Well that's clearly not the case..

I think they said that students that apply after the closing date of 1st August will not be dealt with at initial assessment stage until all students that applied before the closing date are initially assessed.
Students that have applied before the closing are to take priority over those that applied late.
Has anyone that applied after 1st August been awarded yet?

Gosh · 01-10-2014 11:48am

Gosh wrote: »

I have one who's going into 2nd year and has been on Final Assessment since June 9th and another through CAO on Final Assessment since June 4th. So don't think there's any logic to how they're awarding

The original applications went in on May 10th - October 10th will be 5 months since first applying ...

fergus1001 · 01-10-2014 12:41pm

Still waiting on them since 15th of august what's the hold up they were really quick last year ?!

Sup08 · 01-10-2014 4:58pm

fergus1001 wrote: »

Still waiting on them since 15th of august what's the hold up they were really quick last year ?!

If you only applied in the 15th August, you would not be a priority application. The closing date for priority applications was 1st August.

fergus1001 · 01-10-2014 8:02pm

Sup08 wrote: »

If you only applied in the 15th August, you would not be a priority application. The closing date for priority applications was 1st August.

no all my documentation went in on the 15th according to the site and its been in the que since then i applied about 2 weeks before the deadline

borderbuddy · 01-10-2014 8:05pm

Strawberry Milkshake wrote: »

Sorry to put you on a bigger downer but my daughter applied on 28 July, they received documents on 8th Sept and FCA less than 2 weeks ago. Status changed to awarded yesterday.

I honestly thought she would be last in line given the date application was made and I feel bad that there are still people desperately waiting for an answer. No logic to it at all.

Must say im shocked but with susi i cant say im surprised....we applied day it opened ,documents with them since early june ,fca could only be completed when enrolling as has to be stamped, sent in 2 weeks ago rang today told will prob miss first payment date ..only for financial support from other family members college would not be happening and is only being done on the shortest of shoestring budgets till grant is sorted.. the system has to change its just not possible for those in most need of grant aid to do all thats needed to begin college without the grant ....

borderbuddy · 01-10-2014 8:12pm

borderbuddy wrote: »

Must say im shocked but with susi i cant say im surprised....we applied day it opened ,documents with them since early june ,fca could only be completed when enrolling as has to be stamped, sent in 2 weeks ago rang today told will prob miss first payment date ..only for financial support from other family members college would not be happening and is only being done on the shortest of shoestring budgets till grant is sorted.. the system has to change its just not possible for those in most need of grant aid to do all thats needed to begin college without the grant ....

if at all possible could you post this info on the susi facebook page there are sooo many people being misled and misinformed as most people stop viewing when grant is awarded this might shake them up

many thanks

borderbuddy · 01-10-2014 8:13pm

borderbuddy wrote: »

Must say im shocked but with susi i cant say im surprised....we applied day it opened ,documents with them since early june ,fca could only be completed when enrolling as has to be stamped, sent in 2 weeks ago rang today told will prob miss first payment date ..only for financial support from other family members college would not be happening and is only being done on the shortest of shoestring budgets till grant is sorted.. the system has to change its just not possible for those in most need of grant aid to do all thats needed to begin college without the grant ....

strawberry milkshake if at all possible could you post this info on the susi facebook page there are sooo many people being misled and misinformed as most people stop viewing when grant is awarded this might shake them up

many thanks

Jwacqui · 02-10-2014 3:30pm

I applied first week in May. They have my documents since July 10th and my application is awaiting assessment aince this date.

No update on my online tracker at all. I rang yesterday and they told me a decision was made on Monday however they couldn't tell me what decision as the letter hasn't been generated yet.

My online tracker had still not updated and no letter either so I'm still in the dark.

PictureFrame · 02-10-2014 4:22pm

Awarded my Renewal today! Delighted

Sup08 · 02-10-2014 5:27pm

Jwacqui wrote: »

I applied first week in May. They have my documents since July 10th and my application is awaiting assessment aince this date.

No update on my online tracker at all. I rang yesterday and they told me a decision was made on Monday however they couldn't tell me what decision as the letter hasn't been generated yet.

My online tracker had still not updated and no letter either so I'm still in the dark.

Contact SUSI that seems way too long for a change.

Jwacqui · 02-10-2014 10:55pm

Sup08 wrote: »

Contact SUSI that seems way too long for a change.

Oh I have every week and emailed them 4 times. They are useless! Just keep telling me to check the online tracker.

Sup08 · 02-10-2014 10:57pm

Jwacqui wrote: »

Oh I have every week and emailed them 4 times. They are useless! Just keep telling me to check the online tracker.

Email them and tell them you want to escalate your query or want a call back from a supervisor.

LisaNiChon · 02-10-2014 11:50pm

Seeing as it is actually into the academic year by now you might want to contact your TD and ask if they can do or find out anything for you, it helped me out my first year.

SUSI Grant application

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